See all properties

Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Fresh fruits and beverages are arranged on a buffet, offering a variety of options.
Welcome to our reception area, featuring a sleek digital display screen and comfortable seating area with a piano.
Relax and socialize in our stylish lounge area, featuring a variety of seating options and a vibrant atmosphere.
Relax and socialize in this serene outdoor seating area, featuring a sofa, chairs, and a potted plant.
Experience the sleek, modern architecture of this hotel, featuring a glass and white facade and beautifully maintained surroundings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Comfortable room with a large bed, desk, and chair, featuring a wall-mounted lamp and a window with curtains.

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Two single beds with white linens and a flat-screen TV are featured in this stylish room.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Two single beds with white linens and a flat-screen TV are featured in this stylish room.

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Two large beds with white linens and a wooden headboard, a seating area with a sofa and table, and a wall-mounted TV.

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Two single beds with white linens and a wooden headboard, complemented by a desk with a lamp and a framed picture on the wall.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Comfortable room with a large bed, desk, and chair, featuring a wall-mounted lamp and a window with curtains.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Two single beds with white linens and a wooden headboard, a small table and a desk with a lamp.

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Relax in comfort with a large bed, a chair, and a desk, all set against a serene backdrop.

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Two single beds with white linens and wooden headboards, a desk, sofa, and large window with sheer curtains.

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Relax in a spacious room with a large bed, desk, and seating area, offering a city view through sheer curtains.

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Relax in our spacious lobby with a high ceiling and central atrium, featuring comfortable seating areas and lush greenery.

London Heathrow Marriott Hotel

Heathrow Villages
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,284 reviews
The price is CA $180
CA $216 total
includes taxes & fees
Aug 10 - Aug 11
London Heathrow Marriott Hotel

About the area

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Kensington Gardens - 5 min drive - 3.3 km
  • Hyde Park - 7 min drive - 4.3 km
  • Buckingham Palace - 10 min drive - 6.2 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LEON Hammersmith - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Similar properties

Welcome to Holiday Inn Express, featuring a modern entrance with a covered walkway and potted plants.

Holiday Inn Express London Hammersmith by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $150
CA $179 total
includes taxes & fees
Aug 10 - Aug 11
Holiday Inn Express London Hammersmith by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1009 reviews
Rating 8 - Good. 290 out of 1009 reviews
Rating 6 - Okay. 156 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in May 2025

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only there for an evening but pleasant and capable staff. Good amenities (including parking) and great location if you need to be in West London.
Stayed 1 night in May 2025

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

A hotel in serious need of upgrading

I have waited to review our stay as the duty manager was supposed to be contacting me. However there has been no contact. The afternoon of arrival we ordered some drinks and a couple of snacks. The drinks arrived but after half an hour still no food. We cancelled the food as we had to leave. The room was very shabby with burn marks on the floor, scuff marks on the wall, worn chair and an extremely dirty bathroom. Worst of all was the bed. It was not until the morning after a sleepless night that we looked under the mattress to discover the bed was actually broken. We mentioned this on checking out but the young woman on reception could not have cared less. I then spoke to the guest relations manager who could not have been more helpful and was shocked when I showed her the photographs. Not what I expect from an Accor hotel. I would not recommend it or stay there again. The guest relations manager did kindly waive our overnight parking but still!
Stayed 1 night in Apr 2025

10/10 Excellent

Pui Shan Joda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you want to be
Stayed 1 night in Apr 2025

10/10 Excellent

Tetsuhiro

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the London centre. Quiet room. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiwa, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, access to train and bus transportation, professional and friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Perfect for attending an event at the Apollo, this hotel is within walking distance and is well kept. Staff are friendly and helpful, though there was a mistake as they gave us a standard room when I booked an accessible room. However, I spoke with the manager at checkout who was very apologetic and said he would arrange a part refund.
Stayed 2 nights in Mar 2025

8/10 Good

Alicia

Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to everything and also has quiet garden spaces to relax. Very clean. Organised and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trennia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, great location. Close to underground station.The staff were very helpful and friendly! Definitely would stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with Granddaughter for a concert at the Applllo. Definitely served our purpose. Enjoyed room service which was available 24 hours
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in friendly efficient personable staff. Very clean room, breakfast was very good
Stayed 1 night in Apr 2025

6/10 Okay

Malcolm

Stayed 2 nights in Apr 2025

10/10 Excellent

amir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kyungmi

Stayed 2 nights in Mar 2025

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Fabulous hotel with friendly staff. Great bars and ambiance throughout the whole hotel! We really enjoyed our stay and highly recommend this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Francis

Travelled with partner
Third time visiting and not impressed we had limited WIFi in the room which we called maintenance who said that they were looking it still not working after we checked out as for the room had dust on the cupboards and the air conditioner was faulty as on the lowest setting it was still hot all night and along with the quilt an unbearable night’s sleep, will not be staying here again
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the Apollo

Decent hotel. Perfect if you’re seeing a performance at the nearby Eventim Apollo as we were. Breakfast was really good. Lots of choice. Check in and out was seamless. Rooms are comfortable enough but feel quite dated with drab colours.
Stayed 1 night in Apr 2025

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Kate

Disliked: Staff & service
Stayed 1 night in Apr 2025