Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

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Photo gallery for Novotel London West

2 restaurants, breakfast, dinner served; Modern European cuisine
Bar (on property)
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Natural History Museum
    ‪5 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(28 reviews)
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

Central London getaway .A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Eventim Apollo and 3 miles (5 km) of Kensington Gardens. Natural History Museum and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Kensington Gardens - 5 min drive - 3.3 km
  • Natural History Museum - 5 min drive - 3.6 km
  • Hyde Park - 7 min drive - 4.3 km
  • Buckingham Palace - 10 min drive - 6.2 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪LEON Hammersmith - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Caffè Nero - ‬6 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Reviews

Novotel London West Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1009 reviews
Rating 8 - Good. 292 out of 1009 reviews
Rating 6 - Okay. 155 out of 1009 reviews
Rating 4 - Poor. 69 out of 1009 reviews
Rating 2 - Terrible. 44 out of 1009 reviews

Reviews

8/10 Good

Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tiara

Liked: Amenities
The rooms need serious updates for safety reasons, but overall a decent stay.
Stayed 3 nights in Jun 2025

8/10 Good

GRANT

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Public areas excellent. However, rooms in need of renovation. Decor is dated.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely convenient hotel
Stayed 1 night in Jun 2025

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location but rooms are NOT to spacious and AC not the best.
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Novotel London West is the best in the West

Checking-in was excellent, helpful and professional (Ashish). Directed me to my room. Conference facility was great, comfortable bed for the night with good room supplies. Next day breakfast was excellent. Help to store my luggage for the day until the end of conference with smooth and easy check-out.
Stayed 1 night in Jun 2025

10/10 Excellent

Dipen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Youstina

Stayed 3 nights in May 2025

10/10 Excellent

Louise

Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very helpful check in staff, good location
Stayed 3 nights in May 2025

10/10 Excellent

Nabil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay. Always a good choice for a quick overnight stop.
Stayed 1 night in May 2025

8/10 Good

RONG

Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

6/10 Okay

Ann

Liked: Staff & service

Good location

Well placed for Hammersmith Apollo. Room was a bit tired and had a funny smell which appeared on second morning. Very noisy at night and can hear everything from other rooms. Breakfast is fabulous. Central hotel areas lovely and clean.
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A nice hotel, however the breakfast was very disappointing it was a struggle to find a clean table, food was also not very warm greeting at reception desk was not very welcoming
Stayed 1 night in May 2025

8/10 Good

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy location, hotel good in parts, bad in parts.

Most of the stay was excellent. However, all breakfast hot items in the buffet were cold - I mentioned this to 2 different people and they apologised but did not try and do anything about it. Also the way that JustPark liases with the hotel on parking is very poor - neither knows what the other is doing or how they operate.
Stayed 1 night in May 2025