The hotel was very clean, comfortable and centrally located with easy access to the tube. Access to storage before check in time allows us more time to explore.
Block out curtains heated bathroom floor and access to room supplies where also Ă bonus.
I really enjoyed my stay here. There was staff of site at the front desk in case I needed anything but I just used the app chat feature for support. Check in and check out was super easy. Everything was contactless as they had essentials in a cabinet in the lobby that you could get. Unfortunately, if you do want to get your hotel room cleaned, there is a small fee. The hotel is right next to Kensington Gardens making it easy for a morning stroll. There were multiple stations within walking distance making it easy to get wherever we needed to go. The room itself isn't large but was enough for me with space to walk around even with an open suitcase on the floor. My bathroom had heated floors which you could adjust the settings to as well. You can slightly hear the train outside but it honestly didn't keep me up or anything. It was a faint sound. The only issue for me was the bed is more firm and the pillows are on the flatter side. As a side sleeper, it was a little rough but I didn't ask for any more pillows or to see if there were mattress pads.
Excelente ubicaciĂłn, muy cerca de Hyde Park, zona muy tranquila y fĂĄcil acceso a estaciĂłn de bus. Las habitaciones muy limpias y todas las
Instalaciones estĂĄn en buen estado. Todo el personal es muy amable y se habita la app para
Mejor comunicaciĂłn con el hotel.
The staf really did his best to let us feel tajen care of
The room and comunal areas where spacious and well designed
You have every option you want: with/without cleaning with/without breakfast etc.
Great location
Nice basic room but very clean
Not the friendliest staff on arrival but Sonder is a different style of service which I understand
The bed was a little hard for me but lovely basic room otherwise