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ARK Canary Wharf

4.0 star property
4-star hotel near Cutty Sark

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Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Indoor pool
Fitness studio
Memory foam beds, in-room safe, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory foam beds, in-room safe, laptop workspace, blackout drapes

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory foam beds, in-room safe, laptop workspace, blackout drapes

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

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About the area

London

City center retreat .Your stay at this Canary Wharf hotel places you within 2 miles (3 km) of Cutty Sark and Greenwich Market. National Maritime Museum and O2 Arena are also within 3 miles (5 km).

What's nearby

  • One Canada Square - 14 min walk - 1.2 km
  • Crossrail Place Roof Garden - 15 min walk - 1.3 km
  • Thames River - 16 min walk - 1.4 km
  • Museum of London Docklands - 18 min walk - 1.6 km
  • Cutty Sark - 8 min drive - 2.0 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk

About this property

ARK Canary Wharf

4-star hotel near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness center. A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,006 reviews
The price is CA $209
CA $251 total
includes taxes & fees
Jan 30 - Jan 31, 2026
Novotel London Canary Wharf Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 598 out of 1455 reviews
Rating 8 - Good. 330 out of 1455 reviews
Rating 6 - Okay. 195 out of 1455 reviews
Rating 4 - Poor. 151 out of 1455 reviews
Rating 2 - Terrible. 181 out of 1455 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

2/10 Terrible

Tilly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rohan

Liked: Property conditions & facilities
Disliked: Room comfort
Tiny bathroom, no glasses, plates, cutlery in rooms, no hand soap in bathrooms either
Stayed 4 nights in Sep 2025

6/10 Okay

Russell

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jeremy

Business traveller
Liked: Cleanliness
Bedding really poor quality, room very very hot. Got there late and left really early as difficult to sleep
Stayed 1 night in Sep 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Yassine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flat review of ARK -

The stuff was very helpful and friendly. However I didn’t know that if I needed anything, I needed to contact the reception. I came late and there was not a mug or spoon to have a cup of coffee. Also not even a small bottle of water. The same for breakfast, i couldn’t have a cup of coffee. I asked the reception and then they told me I needed to ask 😀. Apart from that great views and very clean flat.
Stayed 1 night in Sep 2025

4/10 Poor

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very expensive for what it is

Nice enough place, but a few things to note - the room is tiny. Yes, it’s London, but it’s very, very small (bathroom is particularly small) - shower isn’t great (very small; not much pressure) - bed is like sleeping in a hammock (it sags in the middle) - no air con - if you open the window, the DLR trains are very noisy Good points: - free (fast) wifi - the TV works - fridge / kitchenette in room (altho there’s no cutlery / plates to use) - check in was quick - it’s secure
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jessica

Liked: Cleanliness, room comfort

okay

was an overall nice stay minus the sauna and the steam room not working & tea bag’s and sugar provided in room but just no mugs to use them with not even disposable cups. would visit again but i’m no rush too
Stayed 1 night in Sep 2025

4/10 Poor

Kairan

Stayed 2 nights in Sep 2025

4/10 Poor

Yvette

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, room comfort
I was told just before check in that the room I had booked wasn’t available and I was bumped down to a
Stayed 1 night in Sep 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

RAZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Tatum

Stayed 2 nights in Sep 2025

2/10 Terrible

Ophelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming and Unimpressed.

The staff were unhelpful and dismissive. I had a parcel delivered and they couldn’t find it, no sense of urgency. The room was underwhelming and not very clean. Would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Karmarley

Stayed 1 night in Jul 2025

2/10 Terrible

Hamida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice
Stayed 1 night in Jul 2025

8/10 Good

Julia

Stayed 1 night in Aug 2025

2/10 Terrible

Ruslan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel – avoid

A brand-new swimsuit was stolen from our room after housekeeping, and despite countless follow-ups (even emailing the founder), management completely ignored me. Zero accountability, zero respect for guests – stay anywhere else in London.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kalina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly tiny shower but other than that amazing ! Highly recomend
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, window doesn’t stay open. WiFi kept disconnecting.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, quiet and simple check-in. Size of room is fine. Would benefit from a kettle and tea making facilities in the room!
Stayed 1 night in Sep 2025

2/10 Terrible

George

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed with this stay. I was expecting a 4 star experience but outside of the reception area & the pool, it felt like a 2 star experience. I paid £144 and on top of that I was asked for a deposit of £100 too on arrival! The standard for 4 and 5 star stays is normally a £50 deposit! All the basic things you would expect a 4 star stay to have on arrival to the room didn’t exist. No slippers or shower cap or robe. But not even basic things like cutlery or mugs. Tea bags sure, but no mugs - very strange that I had to ask for this & also had to ask for plates, pans and even washing up liquid to be brought up to the room. The shower was cramped. No hand soap for washing your hands after using the toilet, only hand lotion & shampoo - very weird. The bed was barely a double as advertised, it was more like a large single and felt cheap for a 4 star place. The room was very hot, with no air con, we opened the window but that idea was quickly abandoned as the loud sound of an train passing by every 5-10 mins until 1:30am made sleep impossible. Only good memory is for two members of staff who were friendly. Will never stay here again.
Single bed trying to be a double
Entrance & surrounding area
Reception area
Stayed 1 night in Sep 2025