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ARK Canary Wharf

4.0 star property
4-star hotel near Cutty Sark

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Photo gallery for ARK Canary Wharf

Lobby
Fitness studio
Lobby sitting area
1 bedroom, memory foam beds, in-room safe, laptop workspace
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,277 reviews
The price is CA $162
CA $194 total
includes taxes & fees
Oct 5 - Oct 6
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About the area

London

City center retreat .Your stay at this Canary Wharf hotel places you within 2 miles (3 km) of Cutty Sark and Greenwich Market. National Maritime Museum and O2 Arena are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 5 min drive - 2.7 km
  • Cutty Sark - 7 min drive - 2.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.3 km
  • Tower Bridge - 11 min drive - 5.3 km
  • Piccadilly Circus - 19 min drive - 9.5 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pepper Street Tavern - ‬4 min walk
  • ‪Deun Deun - ‬9 min walk

About this property

ARK Canary Wharf

4-star hotel near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness center. A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,022 reviews
The price is CA $212
CA $254 total
includes taxes & fees
Oct 12 - Oct 13
Novotel London Canary Wharf Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 590 out of 1434 reviews
Rating 8 - Good. 325 out of 1434 reviews
Rating 6 - Okay. 191 out of 1434 reviews
Rating 4 - Poor. 143 out of 1434 reviews
Rating 2 - Terrible. 185 out of 1434 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, oust DLR
Stayed 2 nights in Jun 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and its view. Staff really friendly and love the coffee shop on the ground floor
Stayed 1 night in Jun 2025

10/10 Excellent

Inaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore bad reviews and experience it yourself!

It was brilliant, we stayed for one night and was our first time in Canary Wharf! Me and my husband were worried after reading the reviews, but we went with an open mind anyways and it was amazing. The room was compact and comfortable, lovely views etc. The size of the room doesn’t bother us as we were out most of the time enjoying other facilities within the hotel! We did find out through the reviews about the £100 damage deposit which wasn’t really specified in the description as it didn’t say the amount. While waiting in the reception before checking in, 4 different people checking in before us were all equally shocked by the £100 damage deposit and some were unprepared and couldn’t pay. This wasn’t a problem for us since we luckily knew beforehand, plus they returned the deposit into our account instantly after we check out. Our favourite facility was the pool, hot tub and sauna! The hot tub was out of order when we arrived which was disappointing but luckily they reopened it while we were enjoying the main pool. We stayed until sunset/dark and the view was magnificent, could see the O2 Arena and all the other skyscraper buildings! I also really loved the location asit’s a scenic walk from the Canary Wharf station. Overall, we really enjoyed our stay and would recommend people who are nervous after reading the bad reviews to not worry so much about them because most of the time they’re just really picky. Just don’t forget about the £100 damage deposit.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Used it for the o2 good location but because it was warm we had the window open and the early morning trains are quite loud
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Stayed 3 nights in Jun 2025

4/10 Poor

Satjinder

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
no air conditioning. too hot. don't visit in summer
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Jess

Stayed 1 night in Jun 2025

6/10 Okay

Graham

Disliked: Room comfort
The rooms really need Aircon, the weather was so hot which made the rooms very uncomfortable to sleep in
Stayed 2 nights in Jun 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Riyaadh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Indie

Stayed 1 night in Jun 2025

8/10 Good

Julia, Leeds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wax clean, staff friendly and explained that if I needed anything, like cutlery, more towels etc, to just ask. Pool was lovely, gym also was good. I didn’t use many of the facilities as was working, but had a nice area to sit outside in the evening and was ideally situated. It was very hot the week I was there, I left the window open all the time and that helped. No air con, but I’m not a fan of that anyway. People have commented before about the train noise, it didn’t bother me at all. I could hear it but it’s literally like for a few seconds. Bed and pillows were super comfy. Decent bedding. Shower, loo and sink, small but perfectly usable for average sized person. Shows power very good, Kitchen had kettle fridge, microwave and hob. When I got there fridge was on, which was good as meant I could get food straight away. Crockett, I had my own, so you might need to ask, but there were mugs provided. Loads of power points, both plug and USB ports both around the bed and throughout the room. Light switches controlling all lights by bed, door and in kitchen. Bathroom light turns on as you walk into it. Cafe down stairs nice and cool, plenty of seats and variety. I would certainly stay there again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, the environment is clean, and the pool side has great view and the cafe is great too
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Stayed 1 night in Jun 2025

2/10 Terrible

Nick

Business traveller
Disliked: Room comfort
Didn’t end up staying - was simply too hot - booked an alternative hotel
Stayed 1 night in Jun 2025

4/10 Poor

Michelle

Disliked: Room comfort
Room was sooo hot. Fan requested, but broken. Noisy. Shower cold. Really bad sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Aslam

Stayed 2 nights in Jun 2025

10/10 Excellent

Lambrini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great customer service from the reception, thank you. The pool view swim is a must! Convenient location, will definitely visit again.
Stayed 1 night in Jun 2025

10/10 Excellent

Shah

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Camilla

Liked: Staff & service
Disliked: Room comfort
Unfortunately we couldn't stay in the hotel. We arrived, checked in and asked to move rooms due to the bed being so small so my partner & I couldn't sleep comfortably (the bed was smaller than a double) there was no aircon and it was unbearably hot. It felt very dark and dingey and most of the light didn't work in the room. It was so small you could hardly move. The staff on reception were so lovely and kind and helped us to get a refund so that we could check out and find somewhere else.
Stayed 2 nights in Jun 2025