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The Dilly

Property class: 5 and above
5-star luxury hotel near Piccadilly Circus

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Photo gallery for The Dilly

Superior Room, 2 Double Beds
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Interior
Pool
2 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
21 Piccadilly, London, England, W1J 0BH
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪2 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .A stay at this London City Centre hotel places you steps from Piccadilly Circus and within a 10-minute walk of Leicester Square. Also, Trafalgar Square is within half a mile (1 km) and Oxford Street is within 2 miles (3 km).

What's nearby

  • Piccadilly - 1 min walk - 0.0 km
  • Regent Street - 1 min walk - 0.1 km
  • Piccadilly Circus - 2 min walk - 0.2 km
  • Leicester Square - 6 min walk - 0.5 km
  • Trafalgar Square - 8 min walk - 0.7 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Hagen Espresso Bar - ‬2 min walk
  • ‪Hawksmoor Air Street - ‬1 min walk
  • ‪Caffè Concerto - ‬2 min walk
  • ‪Café W Piccadilly - ‬1 min walk

About this property

The Dilly

5-star luxury hotel near Piccadilly Circus
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

  • 283 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8181 sq ft of conference space
  • 760 sq m of conference space
  • Built in 1909
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Health club
  • Racquetball/squash

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to April 30 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 999 reviews
Rating 8 - Good. 247 out of 999 reviews
Rating 6 - Okay. 148 out of 999 reviews
Rating 4 - Poor. 81 out of 999 reviews
Rating 2 - Terrible. 51 out of 999 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless Staff was exceptional Highly recommended
Stayed 1 night in Jan 2026

6/10 Okay

NIKOLAOS

Liked: Cleanliness
Spacious room. Few steps from picadilly circus. A bit old tho
Stayed 4 nights in Dec 2025

6/10 Okay

Nicholas

Stayed 3 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great location and big room but old and tired decoration. Shower not great, no hand soap or teabags in the room and aircon noisy and ineffective. Breakfast was good in a nice bright room
Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and courteous staff. Clean room. Great gym facility and pool. Perfect location.
Stayed 4 nights in Dec 2025

4/10 Poor

SUZANNE

Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 5 nights in Nov 2025

10/10 Excellent

Kate

Stayed 1 night in Dec 2025

6/10 Okay

Chloe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It wasn’t the best stay made worse by the price (but it is the week before christmas!) The beds were comfy, there was plenty of tea and coffee, the gym and pool area was good and given our room was overlooking Piccadilly it wasn’t overly noisy. That was sort of where things stopped being good; the room was so tired - scuffs all over the walls, the wardrobe looked old and tattered, the carpet was thin and had gathered in places which could have been a trip hazard, there was a hole in my bed sheet and the bathroom needed an upgrade! I didn’t find the staff overly friendly and they didn’t acknowledge the occassion we were there for which was fine. I was really disappointed, I’ve wanted to stay there for a while but won’t be rushing back and there would have been other places to stay that were better I’m sure!
Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Liked: Staff & service
It was great to be greeted so friendly and the wonderful man on reception gave us a room on arrival which was much earlier than check in time…which was very appreciated after a long journey. The room was located on floor 6 which made it quiet. It was very basic and extremely in need of a refurb. The bathroom was also a little tired looking. We visited on 15-17 December but the room was incredibly hot and we couldn’t cool it, yet the corridors seem to have aircon! You cannot beat the location of the dilly, being so centrally located but the hotel really does need an upgrade. I understand a refurbishment programme begins shortly, I just hope that they don’t just focus on the reception areas and instead pay more attention to the rooms.
Stayed 2 nights in Dec 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Property conditions & facilities
the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic and the hotel / room were very nice. Would stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

Vanessa

Travelled with partner
Disliked: Property conditions & facilities
The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Stayed 2 nights in Dec 2025

8/10 Good

Cathryne

Liked: Cleanliness, amenities, property conditions & facilities
The service is great.
Stayed 1 night in Dec 2025

2/10 Terrible

Elva

Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Dec 2025

8/10 Good

Darrell

Stayed 1 night in Nov 2025

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, welcoming and attentive staff. Comfy bed and good space in the room. Food was delicious too.
Stayed 1 night in Oct 2025

8/10 Good

Berica

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Celebrated our 10th wedding anniversary at The Dilly, the staff was very courteous and went above and beyond to make it feel special for us. Thank you!
Stayed 4 nights in Nov 2025

4/10 Poor

Errol

Travelled with group
Disliked: Cleanliness, staff & service, amenities
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
Stayed 2 nights in Nov 2025

6/10 Okay

Justine

Stayed 1 night in Nov 2025

4/10 Poor

Francis

Liked: Room comfort
Disliked: Cleanliness
The toilet was not clean when we first checked in...maintenance work was going on into the evening right outside our room which was very noisy...room service took nearly an hour to arrive..for £400 a night this is totally unacceptable and I will definitely never stay again and I strongly urge others to avoid this hotel..especially for the price they charge..5 star's should be reduced to 2...
Stayed 2 nights in Nov 2025