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The Londoner

5.0 star property
5-star luxury hotel near Leicester Square

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Photo gallery for The Londoner

Rooftop bar
Exterior
Indoor pool, free cabanas
Rooftop bar
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

9.4 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

  • City view
  • 119 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

King Room with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Premium bedding, minibar, in-room safe, desk

Deluxe King Room City View with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Althoff St. James's Hotel & Club London

London City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 792 reviews
The price is CA $418
CA $502 total
includes taxes & fees
Mar 15 - Mar 16
Althoff St. James's Hotel & Club London

About the area

London

Central London getaway .With a stay at this London City Centre hotel, you'll be steps from Leicester Square and Garrick Theatre. Piccadilly Circus and National Gallery are also within half a mile (1 km).

What's nearby

  • Leicester Square - 1 min walk - 0.1 km
  • National Gallery - 2 min walk - 0.2 km
  • Regent Street - 3 min walk - 0.3 km
  • Trafalgar Square - 3 min walk - 0.3 km
  • Piccadilly Circus - 4 min walk - 0.4 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk

About this property

The Londoner

5-star luxury hotel near Leicester Square
The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 16 levels
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,503 reviews
Middle Eight - Covent Garden - Preferred Hotels and Resorts

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1001 reviews
Rating 8 - Good. 112 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roseanne

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Staff was remarkable
Stayed 6 nights in Oct 2025

10/10 Excellent

Caureen

Stayed 4 nights in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and staff. I couldn’t fault it at all. Just wished we’d stayed longer. The spa was beautiful and I loved the private seating area for guests. On the Sunday they had a pianist in reception. Great stay! We’ll be back x
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Fantastic service as usual. I also like the extended menu at the Retreat
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is beautiful and the service is the best!
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was impeccable and quick for response. Café bar was a great addition to a morning coffee and snack. Room was comfortable and clean and noise free. Thank you again!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Zaheer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Service was excellent. Great amenities. Fabulous location.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen P, New York

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

George D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel nicely maintained Resort quality spa
Stayed 2 nights in Oct 2025

8/10 Good

Marcela Saeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. There was some miscommunication when checking in, where we supposedly got an upgrade but that meant not having the view I specifically requested, and then we were told we needed to wait two hours for a room with that view, but then our requested room was immediately available, so I’m not sure what happened overall. The food in the rooftop bar was amazing, great cocktails as well. Shower gel dispenser didn’t work when we arrived so after leaving a note it was changed - but for the price of the stay this should be checked beforehand. We also couldn’t borrow a cable to charge a phone, and again, for £600+ a night, you’d expect more amenities. Also, the TV stopped working in our second night, but it was quite late so didn’t report it. The spa is great, although the hot section was closed because there was too much chlorine in it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just so beautifully presented and delivered, both products and services. Whether you are looking for quiet and secluded or lively and sociable, the hotel provides something for everyone. We really enjoyed our stay and will definitely be returning to the Londoner again! Great value and 5 star service!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Anwar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more improvements and skills
Stayed 5 nights in Jul 2025