Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The General manager was there every day and was very nice. Breakfast was included and typical make your own waffles, hot eggs, biscuits, gravy, juice, cereals, and muffins/ bagels. Coffee and hot water available all day. This is a nice touch as so many only offer coffee with breakfast. 4 floors and only one ice machine in the lobby. Our bathtub faucet handle fell off the last morning. Linen service during our 3 night stay was by request only. They did empty garbage but no other service unless you request it. Over all good places to stay and good location for doing flea markets and wineries in the area within a 20-40min drive. Convenient location right off 64 and not too far into Louisville downtown area.
par un voyageur
Mediocre
Publié le 17 févr. 2024 sur HotelsDylan was very friendly at check in. The hotel is a little dated. The shower faucet dripped a lot the entire time, which was not noticeable with the bathroom door closed. The heat/AC unit was very noisy and rattled when turning on and off and prevented sleep, until we turned the unit off.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
par un voyageur
Publié le 15 févr. 2024 sur Hotels
par un voyageur
Publié le 15 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Don Stokes GM Comfort Inn and Suites Shelbyville, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. Unfortunately, since you didn't mention anything specific , I don't know how to address any issues you might have had.Please feel free to reach out to me directly if you would like to discuss your stay with us.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Don Stokes GM Comfort Inn and Suites Shelbyville, Gestion de l’hôtel
Hello there Darrell,Thank you so much for taking the time to leave us your feedback about your recent stay at our property. I am very sorry that we were not able to offer you the great customer service and quality that you were expecting.I am not exactly sure what the issue may have been that was unsatisfactory during your stay, but I would love the chance to speak with you directly about it so that we can try to find a solution. Please feel free to reach out to me directly at the property at any time if you would like to do so.
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Don Stokes GM Comfort Inn and Suites Shelbyville, Gestion de l’hôtel
Thank you so much for taking the time to give our property such a great review! I'm so happy that you enjoyed your stay with us and on behalf of myself and my staff, I hope we can welcome you back to the hotel again very soon!
par un voyageur
Publié le 30 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Don Stokes GM Comfort Inn and Suites Shelbyville, Gestion de l’hôtel
Hi there Rebecca!Thanks so much for taking the time to leave us your feedback about your recent stay at our property. As a GM, it is always a pleasure to hear that a guest enjoyed their stay with us and went out of their way to leave us a great review. I can promise you that I will share this with all of my staff.We hope you will come and stay with us again very soon!
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Staff was very friendly and helpful. Room was very clean and comfortable.
par un voyageur
Publié le 8 déc. 2023 sur Expedia
