Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2024 sur Hotels
Nice hotel but bed was super hard.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Leesa,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jessica,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 10 mars 2024 sur Expedia
This property is no longer new, you can see the wear in different places…the staff was working hard to get everyone checked in to their rooms and filled our requests for extra towels and bedding promptly.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tina,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
par un voyageur
HORRIBLE!!!!!!
Publié le 10 mars 2024 sur HotelsThe worst hotel management I have ever experienced! Book elsewhere because this hotel is horrible!!! Ceiling fans dangling from the ceiling not secure. Collection of years of dust coat the walls. Flower pedals from previous occupants still on floors. Had to switch rooms because the hotel over booked. No hot water. No towels. Management doesn’t care to make anything right says if you want go to another hotel!
Commentaires de Gestion de l’hôtel
11 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Alicia,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Eve,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Doris,Guest satisfaction is our number one objective, we really appreciate your rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur
Publié le 4 mars 2024 sur Expedia
It’s a great location! But the fact that we were there for a baseball tournament and they were no towels was quite ridiculous! You book out don’t yall think yall should make sure you have extra ready
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
1 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Leela,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Good over all stay.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Brenda,It is heartwarming to see such a wonderful rating ad review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
