Note fondée sur 565 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2023 sur Expedia
It was a very nice and convenient place.
I recommand it.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Shannon W - General Manager, Gestion de l’hôtel
Micheline, Thank you so much for the great review!
par un voyageur
Publié le 21 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2019 par Hotel Manager, Gestion de l’hôtel
Thanks for taking the time to write a review. So happy you had a good stay! Our aim everyday is to give the guests a pleasant stay! Please stay with us again soon.
par CAZORLA
Très bon hotel
Publié le 6 août 2017 sur HotelsSuper hotel, propre et confortable, belle piscine couverte, personnel très agréable.
par un voyageur
Publié le 30 mai 2024
Very nice facility, good breakfast to start long drive home.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Shannon W - General Manager, Gestion de l’hôtel
Good Morning Tina,Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Bed was about as hard as a rock and slept on the floor and got better sleep. Also, the cost was as much or more than a much nicer hotel in Sioux Falls. I will not be staying at this hotel again since the last three times I’ve been a joke. Considering that it cost $40 more a night you would think that the breakfast would be much better. Also on the web it said they had only two rooms left but both nights that I stayed. There wasn’t more than 10 cars out in the parking lot. I don’t like places that are deceptive on what’s available for rooms
Commentaires de Gestion de l’hôtel
12 mars 2024 par Shannon W - General Manager, Gestion de l’hôtel
Dear Joe,Thank you for taking the time to tell us about your experience at GrandStay Hotel & Suites in Luverne, MN. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not up to your expectations. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the GrandStay Hotel & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Shannon WieselerGeneral Manager
par un voyageur
Publié le 6 mars 2024 sur Expedia
Convenient location but overpriced in my opinion. I’ve stayed in a lot nicer hotels for much less.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Shannon W - General Manager, Gestion de l’hôtel
Dear Dale,Thank you for taking the time to tell us about your experience at GrandStay Hotel & Suites in Luverne, MN. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at the GrandStay Hotel & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Shannon WieselerGeneral Manager
par un voyageur
Publié le 11 févr. 2024
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Shannon W - General Manager, Gestion de l’hôtel
Dear Joann,Thank you for taking the time to tell us about your experience at the GrandStay Hotel & Suites in Luverne. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Shannon WieselerGeneral Manager
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Shannon W - General Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Luverne GrandStay Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
No coffee in the check in area
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Stephanie- Management, Gestion de l’hôtel
Candy, I apologize that our coffee was not available in the lobby, we do have 24 hour coffee available in the breakfast room. We hope the next time you are in the area you choose us again.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Stephanie- Management, Gestion de l’hôtel
Richard, thank you for the fantastic score! We appreciate the rating and hope to see you again the next time you are in the area!
