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Holiday Inn Madison at The American Center by IHG

3.0 star property
3-star hotel near East Towne Mall

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

A Holiday Inn hotel with a glass entrance canopy, brick facade, and green lighting.
A hotel lobby with seating areas, a fireplace, and a bar.
An indoor swimming pool with clear windows, a tiled floor, and a view of the parking lot and buildings outside.
A hotel lobby with a reception desk, a seating area, and a view of the outside through large windows.
An outdoor patio area with tables and chairs, a gravel path, and a building with large windows and a brick facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A living room with a sofa, armchair, coffee table, and a lamp.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Top Floor)

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Queen Beds (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

Madison

In Madison .A stay at this hotel places you within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. East Towne Mall and Token Creek Park Dog Park are also within 3 miles (5 km).

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 2 min drive - 2.2 km
  • Alliant Energy Center - 13 min drive - 23.3 km
  • University of Wisconsin-Madison - 19 min drive - 18.0 km
  • Camp Randall Stadium - 21 min drive - 27.3 km

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo’s - ‬5 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Holiday Inn Madison at The American Center by IHG

3-star hotel near East Towne Mall
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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Cambria Hotel Madison East
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  • Free airport shuttle
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

How close is Holiday Inn Madison at The American Center by IHG to the airport?

Holiday Inn Madison at The American Center by IHG is 6.2 mi (16-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Madison at The American Center by IHG?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center by IHG on Aug 3, 2026 start from CA $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Madison at The American Center by IHG have an airport shuttle?

Holiday Inn Madison at The American Center by IHG offers a free airport shuttle, available from 6:00 AM to 11:00 PM on request.

How close is Holiday Inn Madison at The American Center by IHG to the beach?

This hotel is 10.6 mi (18-min drive) from James Madison Beach and 12.5 mi (17-min drive) from Esther Beach. Don't forget your sunscreen!

Does Holiday Inn Madison at The American Center by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Madison at The American Center by IHG, but full breakfast is offered for a fee of between USD 10.00 and 20.00 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Madison at The American Center by IHG?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (13-min drive) is nearby.

What time is check-in at Holiday Inn Madison at The American Center by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Madison at The American Center by IHG?

This hotel offers free self parking.

Does Holiday Inn Madison at The American Center by IHG have a pool?

Holiday Inn Madison at The American Center by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Holiday Inn Madison at The American Center by IHG have a restaurant?

Holiday Inn Madison at The American Center by IHG is home to Geiers Grill, which features happy hour.

Does Holiday Inn Madison at The American Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Madison at The American Center by IHG to downtown Madison?

Holiday Inn Madison at The American Center by IHG is 6.7 mi away from Madison.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 772 reviews
Rating 8 - Good. 214 out of 772 reviews
Rating 6 - Okay. 86 out of 772 reviews
Rating 4 - Poor. 37 out of 772 reviews
Rating 2 - Terrible. 28 out of 772 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff and quiet location. Perfect place to rest and get a quality night sleep.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, fresh, variety and clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms; friendliest hotel staff ever
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night before our flight at nearby airport. The room was incredibly hot though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and nice quiet stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wathou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is closed on Sunday. Part of the reason we chose this property was for because there was a restaurant on site and we didn’t have a vehicle. Otherwise fabulous
Stayed 1 night in May 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! I arrived at 12 a.m. from the airport. There was a person at the front desk. He was very polite and gave me my room very quickly. It was a lovely room with a beautiful view. It was quiet and a nice bed and bathroom.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent staff that checked us in and waited on us for breakfast. Beds nice and comfy. Hallway carpets need fixing they are pulling up.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dezeray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice space. Pretty large
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff at check in ; excellent service even though she was alone checking in so many people! Breakfast; best continental breakfast ever and the service lady was very helpful and courteous, kept the place clean and tidy. Room; clean and the bathrooms had a vent! Other than the pool being closed, it was an excellent stay for us!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Nothing special nothing horrible. It was nice and open. Pool was nice. Breakfast was at a price. I read wrong and assumed it was a continental. But other than that everything was great.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are hard as bricks and the pillows are absolutely horrible!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. They gave great advise!
Stayed 1 night in Jan 2026
Verified

8/10 Good

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Lacy

Liked: Cleanliness, amenities
Our reservation for a suite was not honored however they did get us into an accommodating room and refunded us for the error. Overall satisfied.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay the staff was awesome!!!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Riley

Liked: Amenities
Disliked: Property conditions & facilities
Under-staffed, old equipment which didn't work at front-desk, were originally giving key cards that didn't even work, pool area dirty in the morning, overall not maintained well. Breakfast and food was the diamond in the haystack (food was incredible).
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was nice. Carpet in hallway had a big rip (trip hazard). Staff was friendly, room was clean and quiet. No contential breakfast. Thankfully KwikTrip is close by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast and friendly staff. Would recommend.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Megan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was ripped… stains on furniture smelled like smoke
Stayed 1 night in Apr 2026