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Holiday Inn Madison at The American Center by IHG

Property class: 3
3-star hotel near East Towne Mall

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

A Holiday Inn hotel with a glass entrance canopy, brick facade, and green lighting.
A hotel corridor with striped chairs, potted plants, and a framed picture on the wall.
An indoor swimming pool with a stone wall, a seating area with chairs, and a sign indicating no lifeguard on duty.
A breakfast setting with two plates of eggs, bacon, and toast, a bowl of fruit, and a glass of orange juice.
A hotel room with a bed, a TV, a desk, a chair, a sofa, and a lamp.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a television, and an air conditioning unit.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a bed, a desk, a television, and an air conditioning unit.

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Top Floor)

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room, 2 Queen Beds (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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  • Pool
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includes taxes & fees
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About the area

Madison

In Madison .A stay at this hotel places you within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. East Towne Mall and Token Creek Park Dog Park are also within 3 miles (5 km).

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 2 min drive - 2.2 km
  • Alliant Energy Center - 13 min drive - 23.3 km
  • University of Wisconsin-Madison - 19 min drive - 18.1 km
  • Camp Randall Stadium - 21 min drive - 27.3 km

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo’s - ‬5 min drive
  • ‪Casey's - ‬3 min drive

About this property

Holiday Inn Madison at The American Center by IHG

3-star hotel near East Towne Mall
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

A spacious lobby with a high ceiling, a large chandelier, and a reception desk.
La Quinta Inn & Suites by Wyndham Madison American Center
Madison
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very good, 1,407 reviews
The price is CA $99
CA $114 total
includes taxes & fees
Sep 20 - Sep 21
La Quinta Inn & Suites by Wyndham Madison American Center

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center

Holiday Inn Madison American Center

Holiday Inn Madison At The American Hotel Madison

Madison Holiday Inn

Holiday Inn Madison American Center Hotel

Holiday Inn American Center Hotel

Holiday Inn American Center

Holiday Inn Madison at The American Center

Holiday Inn Madison at The American Center by IHG Hotel

Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

How close is Holiday Inn Madison at The American Center by IHG to the airport?

Holiday Inn Madison at The American Center by IHG is 6.2 mi (16-min drive) away from the Dane County Regional Airport (MSN) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Madison at The American Center by IHG?

As of Sept 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center by IHG on Oct 12, 2026 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Madison at The American Center by IHG have an airport shuttle?

Holiday Inn Madison at The American Center by IHG offers a free airport shuttle, available from 6:00 AM to 11:00 PM on request.

How close is Holiday Inn Madison at The American Center by IHG to the beach?

This hotel is 10.6 mi (18-min drive) from James Madison Beach and 12.8 mi (30-min drive) from Willow Beach. Don't forget your sunscreen!

Does Holiday Inn Madison at The American Center by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Madison at The American Center by IHG, but full breakfast is offered for a fee of between USD 10.00 and 20.00 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Madison at The American Center by IHG?

No, there is no casino at this hotel, but Ho-Chunk Gaming Madison (13-min drive) is nearby.

What time is check-in at Holiday Inn Madison at The American Center by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Madison at The American Center by IHG?

This hotel offers free self parking.

Does Holiday Inn Madison at The American Center by IHG have a pool?

Holiday Inn Madison at The American Center by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Holiday Inn Madison at The American Center by IHG have a restaurant?

Holiday Inn Madison at The American Center by IHG is home to Geiers Grill, which features happy hour.

Does Holiday Inn Madison at The American Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Madison at The American Center by IHG to downtown Madison?

Holiday Inn Madison at The American Center by IHG is 6.7 mi away from Madison.

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 806 reviews
Rating 8 - Good. 221 out of 806 reviews
Rating 6 - Okay. 92 out of 806 reviews
Rating 4 - Poor. 40 out of 806 reviews
Rating 2 - Terrible. 29 out of 806 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility - appreciate the airport shuttle service.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly and helpful staff. My husband had a surgical consult at UW ENT, the closeness from the hotel was also really nice. Would stay here again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lorrie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly.The bartender, Kristi was amazing! It was a very short stay due to early flight but was very convenient to the airport. It’s a little run down but still comfortable
Stayed 1 night in May 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just what I needed. Nice, clean room. It was a wonderful stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff and quiet location. Perfect place to rest and get a quality night sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, fresh, variety and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms; friendliest hotel staff ever
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle indicated on hotel site does not operate on Sundays and no alternative provided. Breakfast was good with diverse options.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old not to my standard…..breakfast was fine….staff was fine…..location great.Needs some love and attention to property.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place could use an upgrade and heavy cleaning. The carpet was terrible.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hot tub didn’t work. That’s why we booked it.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel’s rooms were clean, but they needed updating. The carpets were threadbare, and the rooms smelled musty.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night before our flight at nearby airport. The room was incredibly hot though.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and nice quiet stay.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Gary

Convenient shuttle, staff weren’t very attentive but it was fine. Cheap and cheerful basically.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is closed on Sunday. Part of the reason we chose this property was for because there was a restaurant on site and we didn’t have a vehicle. Otherwise fabulous
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wathou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! I arrived at 12 a.m. from the airport. There was a person at the front desk. He was very polite and gave me my room very quickly. It was a lovely room with a beautiful view. It was quiet and a nice bed and bathroom.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
If you advertise as being an airport shuttle hotel, put the hours that the shuttle is available on the website so that people aren't stuck taking a cab instead because of an early morning flight.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jean M

Liked: Staff & service
The breakfast wasn’t part of the room service which wasn’t explained very well on the web page. The hall ways could use new carpets . Rooms could have Microwave and the TV could be larger
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel could use a good cleaning and updating. Rooms were great though. Our first room as on the same floor with a college baseball team. We asked to be moved and the desk attendant obliged by moving us up 2 floors. It was quiet and safe and near the airport. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025