Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ski Trip
Publié le 15 avr. 2024 sur HomeAwayProperty worked for what we needed. Its a little older and "worn" but served its purpose for what we were looking for. Was very clean and had the basics that were needed for the stay. Very convenient to the slopes.
par un voyageur
Got the job done.
Publié le 3 avr. 2024 sur HomeAwayThe location was perfect to Eagle Lodge. The beds were slightly dirty especially the pull out couch. There was trash in the upstairs balcony bedroom. No fire wood. The bathrooms, both sink and showers leak so the floors where sopping wet. Not sure I would stay here again.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and feedback, we will certainly address your concerns and follow up with
housekeeping and maintenance. . We hope you enjoyed the rest of your stay and will return soon, and don’t forget to take
advantage of our returning guest discount on your next visit. We look forward to welcoming you back.
Thank you, Mammoth Reservations Team
par un voyageur
Not what we hoped it would be
Publié le 1 mars 2024 sur HomeAwayThe location was wonderful. We were visiting with another couple and the location was great as it was a 3 minute drive to lifts/lodge. Our issue was that first of all the decomposing mouse on a sticky trap that we found under the downstairs bed. We do understand that this can be an issue in a forested area. That was not the issue but, it should have been checked and disposed of BEFORE we checked in. It was NOT freshly trapped. its claim was a “remodeled” unit. A more accurate description would be, updated kitchen. All other parts of the unit were a bit outdated. The other issue we had was that this is Not a 2 bedroom. This is a 1 private bedroom downstairs and a loft upstairs without a door. Not private for the other couple upstairs as there is NO door and all conversations between upstairs and downstairs were easily overheard. Along with a very creaky upstairs floor that would wake us up in the downstairs room every time someone would get up to use the restroom or even turn over in bed. The upstairs shower needs to be redone as it leaks heavily onto floor and floods the area. When I tried to address all my concerns, management refunded my cleaning fee and brushed off all other concerns, not even returning my requests for management to discuss.
Commentaires de Gestion de l’hôtel
16 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback and we are very sorry that the mouse was not removed prior to your arrival, we will be addressing that internally with our inspection team and yes as a gesture of our apologies for that incident we did go ahead and refund the cleaning fee. Thanks for sharing your other comments, you are correct while the loft is enclosed there is no door to close off. We did check the shower upstairs and confirmed nothing is leaking or wrong per se. We will certainly share the other comments about the creaky floor. Thanks again, and we hope to welcome you back soon and enjoy a returning guest discount. Mammoth Reservations Team
par un voyageur
Good space. Nice place
Publié le 22 févr. 2024 sur HomeAwayVery close to the village. Nice tidy and comfortable. Meant to check out the spa but next time. Would stay again.
par un voyageur
Great Stay in Mammoth
Publié le 9 août 2023 sur HomeAway4 of us stayed at the condo for three nights. It is in a great location, a 10 minute walk from Mammoth Brewing and other restaurants. The condo was very clean, comfortable and the owners supply everything needed to cook in the kitchen as well as a nice supply of toiletries. We will definitely look to stay here again.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back. Thank you, Mammoth Reservations Team
par un voyageur
Snow Trip
Publié le 25 janv. 2023 sur HomeAwayOverall the place is a good spot. Very close to everything you need for ski trip. The kitchen has been updated and looks great. The beds and baths are older but still work fine. Check in was a little confusing due to having to make reservations through VRBO and then having to sign a contract with the property management company. The only other issue I had was when we arrived there was a weed pen on the fireplace and was missed on the cleaning.
Commentaires de Gestion de l’hôtel
10 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your comments and great review. We’re so glad to hear you enjoyed your stay at our property. We will certainly address your concerns and follow up with housekeeping. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back.
Thank you,
Mammoth Reservations Team
par un voyageur
nice location, indoor practical without frills
Publié le 4 janv. 2023 sur HomeAwaycheckin / checkout was very convenient.
the location of the unit is close to a bus stop and in a nice area.
the unit itself is clean but without frills, we call it practical. We are happy with our stay but would suggest that the property manager fixes some of the minor issues we noticed.
Pros:
- great location
- unit is very quiet
- good for 3 peoples
- nice wood fire stove, easy to start, control and clean
- all appliances worked perfectly
- good wifi and TV (netflix, amazon, HBO)
Cons (minor)
- some electrical outlets have unsecured face plate, this could be a problem with smaller children
- the curtain for the upstairs showers should be replaced with some "hermetic" inclosure
- we had a problem with one of the kitchen cabinet
- need more towels (even so we had a dryer, we ran out)
- garage is really tight for a larger SUV
Commentaires de Gestion de l’hôtel
5 janv. 2023 par VrboOwner, Gestion de l’hôtel
Thank you very much for your feedback and comments. We are glad to hear you enjoyed the unit, and we will follow up take care of the two items you mentioned with maintenance. Don't forget next time to use our returning guest discount when booking direct, and we look forward to welcoming you back soon! Mammoth Reservations Team
par un voyageur
First trip of the season!
Publié le 23 nov. 2022 sur HomeAwayProperty was nice and cozy. I would stay here again!
Commentaires de Gestion de l’hôtel
24 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your great review. We’re so glad to hear you enjoyed your stay at our property. Please remember to take advantage of our returning guest discount for your next visit! We look forward to welcoming you back.
Thank you,
Mammoth Reservations Team
par un voyageur
Beautiful kitchen and living room
Publié le 5 déc. 2021 sur HomeAwayVery cozy. Lots of space. Kitchen is great! Only downside are the bathrooms. They could use upgrading. But otherwise was great stay for me and my family.
par un voyageur
Except for the kitchen, it needs updating
Publié le 25 nov. 2021 sur HomeAwayThe kitchen was the highlight. Looks like it was recently upgraded. Could use more outlets though.
When we arrived the unit was cold and took a long while to heat up. I think one thermostat didn’t work.
Bathrooms need the most attention. The shower downstairs was hard to get the right temp. Also, there seemed to be a leak from this bathroom that was causing a problem in the garage below. We received a surprise knock on the door but the guy didn’t have any credentials so we didn’t let him in. Management called and advised another person would be over to inspect. That person arrived and found the problem was a pipe below the unit (not in the unit).
Overall, the location was convenient, but not really walking distance to the Village, especially if weather is an issue.
Would I stay there again? Maybe, but only when there aren’t any other viable options.
