Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent Stay
Publié le 14 mai 2024 sur HomeAwayThis place was great! Home away from home. It was very clean. The blender broke and they had a new one at the door within an hour. Had the boat out back and the marina personal were also very professional and personal. This will be my go to place forever when visiting the Keys on vacation.
par un voyageur
Clean and comfortable
Publié le 29 avr. 2024 sur HomeAwayWe have stayed in the place twice each time racing in marathon. Will keep booking as long as it’s available each year
Commentaires de Gestion de l’hôtel
2 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your warm words, Steven! It is a pleasure to host you again and we cannot wait to welcome you on your next stay with us.
par un voyageur
Coral lagoon
Publié le 16 avr. 2024 sur HomeAwayNot bad. Price is too high for this place. We like indigo reef much better. We chose this because we weren’t planning on being there from Saturday to Saturday and coral lagoon had a shorter minimum
par un voyageur
Relaxing Getaway
Publié le 18 mars 2024 sur HomeAwayMy husband and I along with another couple stayed for a few nights while we were in town for our annual fishing trip in Marathon. The home provided us a relaxing space to stay, gather and close to everything we needed. We chose this location as opposed to a hotel so we could relax in mornings with coffee on the back porch together and have more of a private getaway to eat in if we desired. The location and amenities were an added bonus, although we didn’t use the pool during our stay, it was open and others seemed to be enjoying themselves. We met several other guests staying in other units around us that have been return guests and we can see why. Beautiful, well maintained and equipped with whatever you might need during your stay. A relaxing location overlooking the canal and nicely decorated home with comfortable beds. Great table for game night off the kitchen and our favorite was the back porch where we spent most our time when we were at the house. We would definitely recommend this rental and plan to return as future guests. Thank you for a wonderful stay!
Commentaires de Gestion de l’hôtel
18 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for sharing your experience at our vacation rental! We're thrilled to hear that you and your husband, along with your friends, enjoyed a relaxing and memorable stay during your annual fishing trip in Marathon.
It warms our hearts to know that our home provided you with the perfect space to gather, unwind, and enjoy each other's company. Your description of leisurely mornings on the back porch with coffee paints a picture of the peaceful atmosphere we strive to create for our guests. We're delighted that you appreciated the privacy and amenities that come with staying in a vacation rental, allowing you to tailor your experience to your preferences.
While you didn't get a chance to use the pool during your stay, we're glad to hear that others were enjoying it and that you found the overall atmosphere inviting. Meeting other guests who are return visitors is always a good sign, and we're honored to have earned your recommendation and your loyalty as future guests.
Thank you for highlighting the beauty and functionality of our property, from the well-maintained interiors to the comfortable beds and the inviting back porch. We're thrilled to know that you made lasting memories during game nights and relaxing moments overlooking the canal.
We can't wait to welcome you back for another wonderful stay! If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. Until then, wishing you many more enjoyable fishing trips and memorable vacations.
Warm regards,
Kelly W
Coco Plum Vacation Rentals Team
par un voyageur de Haddock, GA
Great property
Publié le 1 mars 2024 sur HomeAwayThe property was clean and well maintained. Boat access to the marina was very convenient.
Commentaires de Gestion de l’hôtel
10 mars 2024 par VrboOwner, Gestion de l’hôtel
Hello Christie, thank you very much for the 5* review & we are happy to know that you found the rental clean & well-maintained. Keep safe & we are looking forward to hosting you again soon :)
par un voyageur
Met ur expectations
Publié le 25 févr. 2024 sur HomeAwayThe property worked well for various sleeping requirements. We have stayed in numerous short term rentals and were pleasantly surprised with some of the amenities: dishsoap, laundry soap, garbage bags, paper towels. Likewise it could have been better with a few extra toilet papers! TV worked well and the setting was great.
Commentaires de Gestion de l’hôtel
18 mars 2024 par VrboOwner, Gestion de l’hôtel
Dear Bill,
Thank you so much for choosing Coco Plum Vacation Rentals for your recent stay and for taking the time to share your feedback with us. We're thrilled to hear that our property met your various sleeping requirements and provided a comfortable retreat during your visit.
We're delighted that you found our amenities to be pleasantly surprising, including dish soap, laundry soap, garbage bags, and paper towels. Providing these conveniences is part of our commitment to ensuring a seamless and enjoyable experience for our guests, and we're glad they enhanced your stay.
We sincerely apologize for any inconvenience caused by the shortage of toilet paper. Your feedback is invaluable, and we will certainly take steps to ensure that there are an ample supply of essentials available for our guests in the future.
It's wonderful to hear that the TV worked well for you and that you enjoyed the setting of our property. We strive to create a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that you found it to be great.
Thank you once again for choosing [Property Name]. We truly appreciate your patronage and hope to have the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Warm regards,
Kelly W
Coco Plum Vacation Rentals
par un voyageur
Coral lagoon
Publié le 17 févr. 2024 sur HomeAwayOver all very nice accommodations. Very clean. Well located.
My only beef was the check in time was 5 pm.
Very inconvenient to say the least.
Commentaires de Gestion de l’hôtel
18 mars 2024 par VrboOwner, Gestion de l’hôtel
I hope this message finds you well and filled with cherished memories from your recent stay with us at Coco Plum Vacation Rentals.
Thank you ever so much for taking the time to share your thoughts with us. Your kind words regarding our accommodations, cleanliness, and location truly warm our hearts. We take immense pride in maintaining a welcoming and spotless environment for all our guests to enjoy, and it brings us great joy to know that your experience reflected this commitment.
Here at Coco Plum, we strive to provide not only a comfortable retreat but also a convenient and well-located base for exploring all that our beautiful surroundings have to offer. It's fantastic to hear that our location met your needs and allowed you to make the most of your time with us.
Your feedback is invaluable to us as we continually endeavor to enhance the experiences of our guests. We're genuinely grateful for your patronage and for choosing to spend your vacation with us.
Should your travels bring you back to our area, we would be absolutely delighted to welcome you once again for another memorable stay. Until then, we wish you all the best in your future adventures and endeavors.
Warm regards,
Kelly W
Coco Plum Vacation Rentals
par un voyageur
Best trip I’ve had
Publié le 22 janv. 2024 sur HomeAwayThis place coupled with the marina next door was absolutely perfect for our trip.
They were attentive, quick to respond and answered questions quickly.
The slip by the unit had power and fresh water to clean and keep the boat clean after a day on the water.
The boathouse marina next door is outstanding as well. They were very helpful for with our boat.
Thank you to all and definitely going to try to stay there again.
Marcos
Commentaires de Gestion de l’hôtel
22 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Marcos for leaving us a great feedback. We are more than happy to hear that you had enjoyed your whole stay with us. It's always our goal to provide impeccable service to all of our guest in the best way we can. Many thanks for booking with us and we look forward to hosting you again in the near future.
par un voyageur
Great location, Management Could Be Better
Publié le 22 déc. 2023 sur HomeAwayStayed 4 Nights in December 2023 with 4 adults and 2 toddlers
Pros:
-Clean
-Good location
-Towel/Linens/Toiletries provided
-Nice layout
-Fully stocked Kitchen
Cons:
-Management company requires you to sign all rights away as part of rental agreement and has your credit card on file to charge you for any reason
-AC is very old and instructed not to set temp below 72 as it will freeze unit and you will be charged a service fee
-Fridge was really old, sign instructed you to only place food inside for first 24 hours. Fridge didn't actually work when we arrived. We called the next morning, had to schedule a tech to look at it, and a new fridge was delivered by 6pm. There was black water all over the floor, which was wiped up but never cleaned. We ask for $100 of spoiled food to be reimbursed, but as of this writing the management company has not replied.
Minor Inconveniences:
-Had to wash beach towels before departure
-5pm check in unless you pay extra $112
-About 150 feet from parking lot, which can be cumbersome when checking in and bring in groceries
-Main couch is show and you can't lay down if you are over 5'10"
Queen bedroom has very little room to walk around bed
Commentaires de Gestion de l’hôtel
18 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Andrew,
Thank you for your feedback & we are saddened to hear that your expectations were not met.
We do provide in advance the link to the digital guestbook of the rental where you can see that on the departure instructions, we only request our guests to kindly start laundry.
I also see, as a customer service gesture, we offered you a cash refund for the equipment failure of the fridge aside from replacing it with a new one that same day. We sent you follow-ups to ensure that you received the receipt to proceed; however, never heard back from you.
We hope that you still had a wonderful time here in Marathon. We do appreciate you for choosing us for your vacation rental needs.
Sincerely,
Coco Plum Vacation Rentals
par un voyageur
Nice pet friendly spot!
Publié le 10 déc. 2023 sur HomeAwayThanksgiving in the keys.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par VrboOwner, Gestion de l’hôtel
Its our pleasure to be part of your Thanksgiving celebration William. We are glad that you had a pleasant stay. Many thanks for booking with us and we look forward to host your next visit here in the Keys. Stay safe and heathy!
