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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
3.5-star hotel near University of Puerto Rico Mayagüez Campus

Choose dates to view prices

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Suite, 1 King Bed
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Tropical Agriculture Research Station
    ‪5 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(54 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(200 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(30 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Mayagüez

In shopping district.You'll be 2.8 mi (4.4 km) from University of Puerto Rico Mayagüez Campus with a stay at this Mayagüez hotel.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 3.3 km
  • Parque Del Litoral - 4 min drive - 4.5 km
  • Tropical Agriculture Research Station - 5 min drive - 5.4 km
  • Playa El Maní - 5 min drive - 4.4 km
  • Plaza Colon - 5 min drive - 6.3 km

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Wendy’s - ‬16 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

3.5-star hotel near University of Puerto Rico Mayagüez Campus
Holiday Inn Mayaguez and Tropical Casino by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3747 square feet (348 square meters) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino by IHG. Self parking is free.

This 3.5-star Mayagüez hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3747 sq ft of conference space
  • 348 sq m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Mayaguez and Tropical Casino by IHG offers 141 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Mayaguez Plaza, BW Signature Collection
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $141
CA $153 total
includes taxes & fees
Feb 22 - Feb 23
Hotel Mayaguez Plaza, BW Signature Collection

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 893 out of 1180 reviews
Rating 8 - Good. 205 out of 1180 reviews
Rating 6 - Okay. 58 out of 1180 reviews
Rating 4 - Poor. 11 out of 1180 reviews
Rating 2 - Terrible. 13 out of 1180 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nydia M

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Neysha

Stayed 1 night in Nov 2025

10/10 Excellent

Doralis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff are very generous
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Late check out and great hospitality
Stayed 1 night in Nov 2025

8/10 Good

Leyda

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, desayuno muy rico y sabrosa cena.
Stayed 2 nights in Nov 2025

10/10 Excellent

SAMUEL

Stayed 2 nights in Nov 2025

2/10 Terrible

Kriss

Stayed 1 night in Oct 2025

10/10 Excellent

Rosa, port st lucie

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was excellent! I will definite come back and stay here again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great services
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Liked: Staff & service
Courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

victor, Manati

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

8/10 Good

elena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As always holiday in is a great place to stay for a night or two. Clean, welcoming staff and comfortable beds I left 4* only because of the humidity at our room. There is an option to leave a dry setting on AC but even with this setting it was extremely humid. Also room 325 has the worst view ever. Try to request any room other than 325
Stayed 1 night in Nov 2025

8/10 Good

Ivette

Stayed 2 nights in Oct 2025

6/10 Okay

Adriel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Las almohadas olían mal
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jovaika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

SAMUEL

Stayed 1 night in Oct 2025

10/10 Excellent

Marcelino. .

Stayed 1 night in Nov 2025

10/10 Excellent

Pablo A

Stayed 1 night in Oct 2025

10/10 Excellent

José

Stayed 2 nights in Oct 2025

10/10 Excellent

Nylsa

Liked: Cleanliness
Dinner and breakfast excellent
Stayed 1 night in Oct 2025