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Hotel Hacienda Mazatlán

3.0 star property
3-star beachfront hotel near Olas Altas Beach

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Photo gallery for Hotel Hacienda Mazatlán

Quadruple Room | View from room
32-inch flat-screen TV with cable channels, TV
Quadruple Room
Sundeck
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100
  • Place, Playa Norte
    ‪2 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min walk‬
  • Place, Mazatlán Aquarium
    ‪3 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪28 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

On the beach.At this Ferrocarrilera hotel, you'll be within a 5-minute walk of The Mazatlan Malecón and Playa Norte. Fisherman's Monument and Casino Codere are also within half a mile (1 km).

What's nearby

  • Playa Norte - 2 min walk - 0.2 km
  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • Plaza Machado - 3 min drive - 2.0 km
  • Mazatlán Aquarium - 3 min drive - 2.0 km
  • Olas Altas Beach - 3 min drive - 2.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Mariscos El Torito - ‬8 min walk
  • ‪Restaurant Panamá Juan Carrasco - ‬9 min walk
  • ‪Mariscos Puerto Azul - ‬1 min drive
  • ‪Pizza Hut - ‬3 min walk

About this property

Hotel Hacienda Mazatlán

3-star beachfront hotel near Olas Altas Beach
Hotel Hacienda Mazatlán offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Hotel Hacienda Mazatlán also features a terrace, room service (during limited hours), and a front-desk safe. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Hacienda Mazatlán offers 95 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Hotel Hacienda Mazatlán Mazatlan
Hotel Hacienda Mazatlán
Hacienda Mazatlán Mazatlan
Hacienda Mazatlán
Hotel Hacienda Mazatlán Hotel
Hotel Hacienda Mazatlán Mazatlán
Hotel Hacienda Mazatlán Hotel Mazatlán

Hotel Hacienda Mazatlán Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 4 out of 65 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yarely

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel muy bien ubicado con una excelente vista!
Stayed 4 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Carlos, Round Lake Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Msjd
Stayed 1 night in Jan 2024

6/10 Okay

Viviana

Travelled with family and small children
Liked: Staff & service
El hotel está en el mero punto del malecon 10/10 Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️
Stayed 1 night in Aug 2023

8/10 Good

Maria

Stayed 7 nights in Feb 2023

6/10 Okay

Olga

Stayed 4 nights in Feb 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities

8/10 Good

Fernando Ernesto

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
air conditioning was not working. And all service was bad. will no be going back
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They don't have my confirmation so they sent me to another hotel
Stayed 4 nights in Feb 2020

6/10 Okay

Leticia

Travelled with family
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Art, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable, it is misery !

Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
Stayed 1 night in Jun 2018

6/10 Okay

Jiménez Velasco

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel no esta bien cuidafo, en las fotos se ve mejor. Nos encontramosnuna chinche enbuna de las hanitaciones y el personal nos la cambio
Stayed 1 night in Jun 2025

8/10 Good

daniela berenice melendez, Durango

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalva

Stayed 1 night in Jun 2025

10/10 Excellent

ALEJANDRA

Stayed 3 nights in Apr 2025

10/10 Excellent

Lili

Stayed 3 nights in Apr 2025

6/10 Okay

maria abigail

Travelled with family
Liked: Staff & service, property conditions & facilities
La habitación la entregaron hasta las 3pm a pesar de que ya la tuvieran lista, en la playa se rentan las sombrillas y los camastros sin importar que sean del hotel y que uno se está hospedando ahí.
Stayed 1 night in Apr 2025