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Viaggio Resort Mazatlán

4.5 star property
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

Relax by the tranquil beach and large pool, surrounded by palm trees and lush hills.
Relax in a serene space with a large bed, ocean views, and a minimalist aesthetic.
Relax by the oceanfront pool surrounded by lush tropical plants and comfortable lounge chairs.
Enjoy meals and drinks in our outdoor dining area, surrounded by lush greenery and tropical views.
Indulge in a selection of freshly baked bread rolls, croissants, and pastries.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Relax in a spacious room with a large bed, bedside table, and a lamp, perfect for a restful stay.

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Relax in a serene space with a large bed, ocean views, and a minimalist aesthetic.

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(65 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Two beds with quilted duvets and throw blankets, a wall-mounted light fixture, and a piece of artwork adorn this stylish room.

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(38 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Two beds with white linens and gray bedding, a large abstract artwork, and a window with sheer curtains.

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(105 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Zona Dorada
  • Pool
  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,045 reviews
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About the area

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1197 out of 1800 reviews
Rating 8 - Good. 371 out of 1800 reviews
Rating 6 - Okay. 134 out of 1800 reviews
Rating 4 - Poor. 54 out of 1800 reviews
Rating 2 - Terrible. 44 out of 1800 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pools
Stayed 4 nights in May 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Tje check in was smooth and easy
Stayed 3 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Nadia, Ladera Ranch

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very noisy, repetitive food choices. Very clean great beds
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
I have stayed 3 times at property I always enjoyed it. The staff has always been excellent customer service they go beyond in helping what the customer needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was well worth it
Sunset
Stayed 2 nights in Apr 2025

10/10 Excellent

Gilberto, Hidalgo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Close to the main area ruins areas but far enough to be quiet.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
The pool is small and gets crowded fast. People start reserving pool chairs before the pool even opens which was annoying. The gym only has 3 cardio machines, 1 rower 1 treadmill 1 bike, and free weights. Beach was the best; ocean water was shallow so you can go out far and water only up to your waist. Lively atmosphere and a lot of families. Room was simple and clean. staff is mostly Spanish speaking only. only $10 for pulmonia ride to historic center and/or maelecon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Edgard

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis Soriano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Taij

Liked: Cleanliness, property conditions & facilities
Very nice resort. Call. Inclusive option wasn’t worth it. Drinks where nasty Food was not good at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back to enjoy this beach front property. My wife and I had a great time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel its very clean. Nice pools for the whole family. Lots to eat and do within walking distance. We had a beach front room the view and ocean sounds were amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Yamile

Liked: Cleanliness, property conditions & facilities
Staff rude establishments well kept
Stayed 7 nights in Mar 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was attentive and friendly, always ready to help. Everything was spotless and wee-maintained, which made our stay there even more enjoyable. We were pleased with our experience.
Stayed 4 nights in Apr 2025