Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de st pete FL
Girls trip
Publié le 1 nov. 2023 sur HomeAwayGreat house, lots of space, we all had our own rooms and bathrooms.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your stay with us! Thanks for leaving a review, and we hope you'll come again.
par un voyageur
Great cabin for family fall break!
Publié le 27 oct. 2023 sur HomeAwayBeautiful, well furnished, with plenty of fun things to do. Management quick to resolve a minor issue with the gas fireplace. Thanks!
Commentaires de Gestion de l’hôtel
1 nov. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your stay with us! Our team works hard to keep the home sparkling and to be responsive to our guests. Thanks for leaving a review, and we hope you'll come again.
par un voyageur
A Beautiful, Peaceful Home
Publié le 16 avr. 2023 sur HomeAwayThe home is breathtaking and the location is ideal as it is backed up to the woods with deer visiting on a regular basis. So surreal and very relaxing. Enjoyed the fireplace immensely and it became a gathering place for the family.
There were areas of concern that we wished had been better and are mentioning them here in the hopes you will take the initiative to correct them.
The home requires a complete spring cleaning. The windows were filthy, the kitchen floors were sticky and there were various bugs (stink bugs, carpenter bees, carpenter ants, bugs in the carpet, etc). Under the buffet in the kitchen, it has not been cleaned for a while.
The sliding screen door to the deck needs to be adjusted/repaired/replaced.
C/B tripped and did not reset
Protective cover is off hot tub receptacles
Drapes in master bedroom do not function
Water heater needs to be lowered to 120 degrees from 140.
The silverware, plates and glasses were not clean and the cups stuck to the surface. I think the problem is the dishwashing soap and/or dishwasher. During our first wash, we found the foil container in tact at the bottom of the dishwasher.
The American Flag in the front is weathered and does not represent our country in the way that it should.
Cushions in kitchen need to be replaced.
Please consider these remarks as helpful hints in a positive way.
Overall, our family truly enjoyed our stay in your beautiful home. Many stories were told and memories relived as we sat before the fireplace with a glass of wine and the love of family. Thank you for allowing us to stay here.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your time in this lovely home. It really is a special place for gathering. With the sudden onset of warm weather that coincided with your visit, a lot of insects were emerging and since this home is in the woods, they do sometimes make their way into the home as unwelcomed guests. We do a preventive pest service each month to help keep them at bay. We also offered to have the pest service company come to take care of the bees outside when they made a sudden appearance at the start of your stay. We really appreciate your feedback, as we always like to hear what guests liked and also how we can improve. Rest assured that we do take your feedback seriously and are thankful you shared these issues with us. Thanks for taking the time to leave a review, and we hope to host you again sometime!
par un voyageur
Great place with great hosts
Publié le 13 févr. 2023 sur HomeAwayHouse a great place for a large family or group of friends to spend time together. Lots of gathering areas along with spaces to allow for alone time.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad you had a wonderful stay with us and were able to enjoy this spacious home! Our goal is to always make your stay comfortable, so we are glad you were pleased with the accommodations. Thanks for leaving a review, and we hope you come again!
par un voyageur
Friends vacation
Publié le 5 févr. 2023 sur HomeAwayAmazing home!
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad you loved the home! Thanks for leaving a review! :)
par un voyageur
Wedding Weekend
Publié le 1 févr. 2023 sur HomeAwayMy friends and I stayed here when we traveled to Lakeland for our childhood friend's wedding. This property was perfect for us! There were 4 adults (2 single people and a couple) and we had plenty of room. The unit and rooms are very spacious, and everything was very clean. These also have to be the most comfortable beds I've ever slept in at a rental property! The unit is located in walking distance of so many things from cute coffee shops to retail stores, to a scenic lake and park. We were just a 5 minute drive away from all things we did wedding related. There are some standard city noises such as a train and the occasional siren (police and fire departments close by) but it was minimal and we didn't find the noise to be disruptive or bothersome. This property could not have been a more convenient, comfortable place for us! We would definitely stay again if we returned to Lakeland.
par un voyageur de Ashburn, VA USA
Lovely large home
Publié le 1 févr. 2023 sur HomeAwayWe had a fun family weekend. The home is large and the layout was perfect for our family (kids & grandkids). There is some room for improvement; the kitchen is under stocked with pots & pans, etc. And what they do have need to be replaced. And we found the master bed to be very uncomfortable and the room cold, compared to the rest of the home. Keeping the door open to the main living room helps. but then there is no privacy. We still had a great time!
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We're so happy to hear that you enjoyed your weekend and this beautiful home. You'll be glad to hear that the pots and pans have been replaced. We're sorry the new ones didn't arrive in time for your stay. This is the first complaint we've had about the master bedroom being cold. We wish you'd reached out during your stay so we could see if we could help with the problem. If the upstairs fireplace is on for a long time, it can keep the heat from running since the thermostat is in that room. We will be sure to investigate for any potential issues. In the future if you stay with us again, please don't hesitate to get in touch during your stay with any questions or problems. We want our guests to have a superb experience and we're always happy to address any issues. Thanks for taking the time to leave a review, and we hope you'll come again!
par un voyageur
Another Awesome Stay
Publié le 19 janv. 2023 sur HomeAwayThis is our third year staying here. It is the perfect family destination in Massanutten. Look no further…unless you are looking at my week here, which in that case we will have to fight over it, ha!
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We're so glad we got to host you all yet again, Will! We truly strive for our guests to return and love their experience even more each time. This is truly such a gem here in the Massanutten Resort and has so much to offer for everyone. Thanks for leaving a review, and we'll see you next time!
par un voyageur
A great, long weekend
Publié le 9 août 2022 sur HomeAwayThis is a beautiful home with plenty of room for the 14 of us that visited. It's a great location and is close to all of the Massanutten amenities. We had a great experience and would absolutely visit again.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We are so pleased you enjoyed your stay at Highgarden Lodge! Our team works hard to create a spacious, comfortable place for everyone to enjoy. The closeness to the resort amenities, but still having privacy is always popular. Thanks for leaving a review, and we hope you come again!
par un voyageur
Great spot in the mountains
Publié le 1 août 2022 sur HomeAwayProperty was advertised and was an excellent spot for a large group. Great room with huge windows was the perfect place to visit and catch up with friends as was the very functional kitchen and large dining table. Two different rec areas with games are great for relaxing fun, and the hot tub is perfect; fits four easily and could fit more. All-in-all a great spot that I definitely recommend.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We are so pleased you enjoyed your stay at Highgarden Lodge! Our team strives to create a luxury space for our guests to spend time together comfortably with plenty to do on those days spent inside, as well as outside around the property! Thanks for leaving a review, and we hope you all come again! :)
