Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful home, great location!
Publié le 20 mai 2024 sur HomeAwayPros: Amazing location,
par un voyageur
Decent house, terrible customer service
Publié le 23 mars 2024 sur HomeAwayIt’s a nice rental but the lack of communication from the host and the bad customer service took what would have been a lovely vacation and made it irritating. The host never replied in a timely manner to any messages I sent through the app and left me waiting for weeks. I finally had to call just to get the details of how to get into the property because they would not reply to my messages and did not send the details as promised. When I asked for a late check out they were not accommodating at all when in my experience in the past that has not been an issue. The new standard of having check out time at 10 am and not being flexible on that is really unacceptable when considering how much these rentals are. At 10:00 on the dot a maid knocked on the door and fussed at us to leave already, I’ve never had such a bad experience at a VRBO. Having the maid show up to harass us was the most upsetting part, so unprofessional. I would not book this property or this host ever again
Commentaires de Gestion de l’hôtel
9 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review, Erin, and we are sorry our service did not meet your expectations. Due to the influx of calls, there was a delay. Unfortunately, this home does not provide early or late checkout due to the time needed to complete the cleaning. Local contact numbers for immediate assistance are located in multiple places in the house; this may have been overlooked. The cleaner is required to knock on the door to alert guests of their arrival if it is past check-out time. We take feedback seriously and will ensure our communication is better streamlined to meet our high service standards. Again, we are sorry for your experience and we do hope you will give us another try in the future.
par un voyageur de Northern California
Beautiful House
Publié le 16 févr. 2024 sur HomeAwayWhen you first walk in the door you are greeted with amazing views. The house is very well stocked with everything you might need and more. The location is amazing with the River, the Ocean and Trails right out your front door. The neighborhood is peaceful and quiet. There is so many things to do two days was not enough time, we definitely have to go back.
par un voyageur
What a trip!
Publié le 27 janv. 2024 sur HomeAwayMermaid Cove is the perfect place for a big group to stay together and enjoy the areas parks and towns. A group of friends met in McKinleyville to explore the parks, beaches and local shops/towns for 7 days. We couldn’t have asked for a better home base than Mermaid Cove. From the views to the house set up, we had everything to make this the perfect vacation together. With your own home banana slug mascot to the frogs singing at night and each morning to the waves breaking on the beach, we were in paradise. Redwoods National and State Park with its multitude of hiking paths, visitor centers, and beaches to explore close by, we had plenty to do in the area. You can’t go wrong with staying at Mermaid Cove.
par un voyageur
Relaxing and beautiful vacation
Publié le 18 janv. 2024 sur HomeAwayMy husband and I absolutely enjoyed our stay here. The house had everything we needed and more. I would recommend this home and we will be coming back again.
par un voyageur
Amazing Beach House
Publié le 19 nov. 2023 sur HomeAwayWe loved this house. It was perfect for our annual friends book vacation. We loved how spacious it was and enjoyed sitting on the porch (or in the hot tub) watching the ocean as we relaxed. The house was super clean and had everything we needed. Plus the beds are so comfortable we contacted the property manager to find out what mattresses they had. Overall amazing stay.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kari, thank you for taking the time to review your stay with us. We are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future.
par un voyageur
Mermaid Vacation
Publié le 2 nov. 2023 sur HomeAwayWe really enjoyed the Mermaid house and all the amenities .House was very clean and well stocked for a relaxed vacation. View of sunrise and sunsets were spactacular !
par un voyageur
Great house with ocean views
Publié le 29 oct. 2023 sur HomeAwayWe really enjoyed our stay at Mermaid Cove. The house was clean and well-stocked. The hot tub and fire table outside are awesome when combined with the amazing views! They also had cornhole outside, which we loved. It's important to note that the house doesn't have actual access to the beach. The views are great though!
Commentaires de Gestion de l’hôtel
13 nov. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
par un voyageur
Lovely home
Publié le 24 sept. 2023 sur HomeAwayWe really enjoyed our time here. The home truly had everything we needed and was so comfortable. We all slept great in the very comfortable beds too!
par un voyageur
Mermaid cove is a must stay place
Publié le 21 juill. 2023 sur HomeAwayEVERYTHING WAS AMAZING! Love the kayaks and the beds were comfy too.
