Note fondée sur 338 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Port Melbourne
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Bory, thank you so much for your feedback ! We're glad you had an amazing experience with us!
par un voyageur
Publié le 3 mars 2024 sur Wotif
We had a beautiful stay for my daughter’s birthday, we loved the room service breakfast and coffee! All the staff were so polite and responsive, they explained all the processes and made it all so easy for us. It’s a nice little escape and the rooms were super comfortable and elegantly appointed. Beds and pillows were just blissful! Thank you 🙏
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Agata, thank you so much for your feedback ! We're glad you had an amazing experience with us!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Hi, thank you so much for your feedback ! We're glad you had enjoyed your stay with us!
par un voyageur
Fantastic family shopping trip
Publié le 2 mars 2024 sur HotelsLovely hotel, very clean and service was great
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Sarah, thank you so much for your feedback ! We're glad you had an amazing experience with us! We hope to welcome you back to Hotel Chadstone.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Everything is good, room is spacious, clean and dust clean , nice room interior. Good options for breakfast. I only don't like the pillows as it didnt give me a good sleep due to lack of support. Pool is also overcrowded and very stuffy n warm. Overall still a very hotelstay
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
thank you so much for your feedback ! We're glad you h enjoyed your stay with us! We hope to welcome you back to Hotel Chadstone and you can let us now your pillow preference and we'll arrange it for you.
par un voyageur
Publié le 23 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
thank you so much for your feedback ! We're glad you had enjoyed your stay with us!
par un voyageur de Minato-ku
Publié le 17 févr. 2024 sur Expedia
Nice to have bathtub.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Karou, thank you so much for your feedback ! We're glad you had an amazing experience with us! You may book our Deluxe Suite or Deluxe 1bedroom suite which has a bath tub for your future stays.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Hotel Chadstone MGallery, Gestion de l’hôtel
Dear George, thank you so much for your feedback! We're glad you had an amazing experience with us!
par un voyageur
Publié le 7 févr. 2024 sur Wotif
Loved it great place to stay very clean customer service was perfect
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Kylie, thank you so much for your feedback ! We're glad you had an amazing experience with us! We hope to welcome you back to Hotel Chadstone.
par un voyageur
Publié le 4 févr. 2024 sur Wotif
No housekeeping done eg beds made/rubbish removed/dirty towels removed/bath mat replaced.
Bed side lights should be able to be left on whilst master lights turn off.
Needed more tea bags offered.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hazel, Dir of Operations, Gestion de l’hôtel
Dear Samantha. Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
