Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Expedia
Helpful staff at reception. Great view. Excellent filling tasty breakfasts.
A little slow on daily cleaning of rooms.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that you found our staff helpful, enjoyed the great view, and appreciated the tasty breakfasts. We'll take note of your comment about the daily cleaning of rooms and work on improving the efficiency. If you have any further suggestions or concerns, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Excellent attention to details at this luxury hotel
The staff were all very friendly and helpful
Loved our one night stay
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay at our luxury hotel and for taking the time to share your experience with us. We are delighted to hear that you found our attention to detail exceptional and that our staff were friendly and helpful throughout your stay.It is our goal to provide every guest with a memorable experience, and we are thrilled that you loved your one-night stay with us. Should your travels bring you back to the area, we would be honoured to welcome you again for another exceptional experience.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Really nice hotel, beautiful decor and view. Nice amenties, like the swimming pool, and several options for lunch/dinning.
Great indoor nordic spa style.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at InterContinental Sorrento and that you found the hotel to be really nice with beautiful decor and views. We're glad you appreciated the amenities, including the swimming pool and dining options, as well as our indoor Nordic spa style.Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 11 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience during your stay at InterContinental Sorrento. If there's anything specific we can improve to make your next visit even better, please feel free to let us know. We hope to welcome you back soon!Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 10 janv. 2024 sur Wotif
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Commentaires de Gestion de l’hôtel
30 janv. 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience during your stay at InterContinental Sorrento. If there's anything specific we can improve to make your next visit even better, please feel free to let us know. We hope to welcome you back soon!Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback and rating your experience. We appreciate your input. If there are specific areas where we can improve and enhance your experience in the future, please feel free to let us know. We value your insights and hope to welcome you back for an even better stay.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 26 déc. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing InterContinental Sorrento and taking the time to share your feedback. We appreciate your rating and would love to hear more about your experience to better understand how we can enhance our services.If there are specific areas where we can improve or if there were any aspects of your stay that fell short of expectations, please feel free to provide additional details. Your insights are valuable to us, and we are committed to continually elevating our guest experience.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 12 déc. 2023 sur Wotif
Modern, quiet, 5 star feel, good view
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the modern and quiet ambiance, as well as the 5-star feel and views.We appreciate your kind words and hope to welcome you back for another exceptional experience at InterContinental Sorrento.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your perfect 5/5 rating for InterContinental Sorrento. We are thrilled to know that you had an excellent experience during your stay.Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento
par un voyageur
Publié le 3 déc. 2023 sur Expedia
The hotel was nice but for over $500 per night, the room was absolutely tiny. We had no space to put a bag (thank god we didn’t bring a suitcase,) no table to sit at, the toilet door was see through glass with a big hole for a handle, meaning you could see people sitting on the toilet (awkward much.) Fine to stay in by yourself but not for a couple.
Breakfast was good, staff were lovely, bed comfortable, just the size of the room and the toilet that was no good.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Jason Burnett - General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your positive comments about the breakfast, staff, and comfort of the bed.We apologize for any inconvenience you experienced with the size of the room and the design of the toilet door. Your feedback is valuable, and we will certainly take it into consideration as we aim to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide you with an improved stay.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento
