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Peppers Southern Cross Melbourne

5.0 star property
Family-friendly 5-star hotel near SEA LIFE Melbourne

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Photo gallery for Peppers Southern Cross Melbourne

Miscellaneous
Pool
Premium bedding, pillowtop beds, minibar, in-room safe
Apartment, 2 Bedrooms
Peppers Queen-Queen Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
679 Latrobe Street, Docklands, VIC, 3008
  • Place, Marvel Stadium
    ‪1 min walk‬
  • Place, Collins Street
    ‪9 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Peppers King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Peppers King Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers King Room with Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Peppers King Room with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers Petite Queen Room

Peppers Petite Queen Room

Peppers Petite Queen Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peppers Queen-Queen Room

Peppers Queen-Queen Room

Peppers Queen-Queen Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Hotel Room with Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

2 Bedroom Hotel Room with Balcony

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Bedroom Hotel Room

Premium bedding, pillowtop beds, minibar, in-room safe

2 Bedroom Hotel Room

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite

Premium bedding, pillowtop beds, minibar, in-room safe

2 Bedroom Suite

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Peppers King Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Peppers King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

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About the area

Melbourne

City center stay.Within a 15-minute walk of this Docklands hotel, you'll find Marvel Stadium and Collins Street. Queen Victoria Market and Melbourne Central are also within 2 miles (3 km).

What's nearby

  • Marvel Stadium - 1 min walk - 0.1 km
  • Collins Street - 9 min walk - 0.8 km
  • Queen Victoria Market - 15 min walk - 1.3 km
  • SEA LIFE Melbourne - 15 min walk - 1.3 km
  • Melbourne Central - 19 min walk - 1.6 km

Getting around

  • Southern Cross Station - 9 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪Medallion Club - ‬3 min walk
  • ‪Victory Room - ‬4 min walk
  • ‪Mr Grazier - ‬5 min walk
  • ‪Garden Gate Bar - ‬3 min walk
  • ‪Coffee Rush - ‬8 min walk

About this property

Peppers Southern Cross Melbourne

Family-friendly 5-star hotel near SEA LIFE Melbourne
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Peppers Southern Cross Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 5-star Melbourne hotel is smoke free.

  • 87 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Peppers Southern Cross Melbourne offers 87 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. In-room massages and change of towels can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 49 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.1 percent for credit card payments
The front desk is open Sunday - Wednesday (6:00 AM - midnight) and Thursday - Saturday (6:00 AM - 6:30 AM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Covered self parking fee: AUD 49 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Peppers Docklands Hotel
Peppers Docklands
Peppers Docklands
Peppers Docklands Melbourne Hotel
Peppers Docklands Melbourne Docklands
Peppers Docklands Melbourne Hotel Docklands

Frequently asked questions

How close is Peppers Southern Cross Melbourne to the airport?

Peppers Southern Cross Melbourne is 9.7 mi (17-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Peppers Southern Cross Melbourne?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Peppers Southern Cross Melbourne on May 17, 2026 start from CA $150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Peppers Southern Cross Melbourne have an airport shuttle?

Airport shuttle services are not available at Peppers Southern Cross Melbourne.

How close is Peppers Southern Cross Melbourne to the beach?

This hotel is 4.9 mi (19-min drive) from St Kilda Beach and 5.8 mi (20-min drive) from Elwood Beach. Don't forget your sunscreen!

Does Peppers Southern Cross Melbourne offer free breakfast?

Free breakfast isn’t provided at Peppers Southern Cross Melbourne, but buffet breakfast is offered for a fee of AUD 30 for adults and AUD 15 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Peppers Southern Cross Melbourne?

No, there is no casino at this hotel, but Crown Casino (19-min walk) is nearby.

What time is check-in at Peppers Southern Cross Melbourne?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Peppers Southern Cross Melbourne?

Free parking is not available at this hotel. Self parking is available for AUD 49 per day.

Does Peppers Southern Cross Melbourne have a pool?

Peppers Southern Cross Melbourne features outdoor pool access.

Does Peppers Southern Cross Melbourne have a restaurant?

Yes, there is a restaurant on site.

Does Peppers Southern Cross Melbourne have a spa?

There are no spa services available at this hotel.

How close is Peppers Southern Cross Melbourne to downtown Melbourne?

Peppers Southern Cross Melbourne is 0.8 mi away from Melbourne.

Peppers Southern Cross Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, nice spacious rooms.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Stayed 1 night in Jan 2026

4/10 Poor

Lana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is far below the standard it presents online. The room was extremely dark, with almost no natural light. It felt like a tunnel, made worse by very dark interior features. The artificial lighting was poor and impractical — even basic things like doing makeup were difficult. Cleanliness was a major issue. There was no mattress protector, only a thin sheet directly on a visibly stained mattress. The duvet had no cover and was placed directly on the bed, which raised serious hygiene concerns. The bathroom was particularly filthy: the sink was yellowed and grimy, with visible marks and dirt on the tiles above it — I actually gagged while brushing my teeth. There were also visible stains, water marks, and hair elsewhere in the bathroom. The carpet throughout the room had hair everywhere, making the room feel unhygienic and uncomfortable. When I checked under the bed while packing, it had clearly not been vacuumed or moved — I found a small tester perfume bottle and a hair clip. I didn’t want to look any further. The swimming pool area is poorly maintained. Despite looking modern in photos, it felt neglected in reality. Sun loungers were broken and the area was dirty and uninviting. The corridors also had a strong curry smell, which was unpleasant and overwhelming. Service was poor. After housekeeping, basic items like coffee and sugar were not replenished. I had to call reception multiple times to request them, and it took a very long time for anyone to respond.
Stayed 3 nights in Jan 2026

4/10 Poor

kieran

Travelled with partner
Liked: Cleanliness
The room was of a poor standard, with very little natural light and an awkward layout. It felt as though the space had been forced into an area not originally intended to be a room.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great price, breakfast was excellent and tram stop right outside made this a great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Georgia

Stayed 4 nights in Jan 2026

6/10 Okay

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
All good!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, clean good sixlze and comfortable bed. Location was perfect to go to Marvel Stadium and easy access to trams to go do shopping and eat dinner in The District Docklands.
Stayed 1 night in Jan 2026

2/10 Terrible

Brett

Travelled with family, Business traveller
Disliked: Amenities
Felt like I was staying at student accom. Genuinely terrible. One staff member on, zero atmosphere or hospitality. Rude and unhelpful concierge. Small room. Expensive
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with family
Booking was for 3 adults. Room was only setup for 2. Had to pay extra for rollaway bed which made the room very cramped.
Stayed 1 night in Jan 2026

10/10 Excellent

Deepak, Fairfax

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable
Stayed 2 nights in Dec 2025

8/10 Good

Robie

Stayed 1 night in Dec 2025

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8!
Stayed 1 night in Dec 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The room is clean and tidy. The staff are friendly and helpful. I couldn’t turn on the TV using the remote control and had to use the main power switch instead. The staff offered to change the room, but it wasn’t necessary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025

10/10 Excellent

laura

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
minor cleanliness issues, missed splatters on chairs
Stayed 3 nights in Dec 2025

2/10 Terrible

Yenju

Liked: Cleanliness
The hotels car park was full but lack of instructions and it is hectic traffic to stop over on the side road. Also there were only one person working during the peak hour , it took 30 mins to check in
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast but everything else was amazing thank you
Stayed 1 night in Dec 2025

2/10 Terrible

Delina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking was not available out the front no valet parking they told me to illegal park then had to check in to enter the car park had trouble picking up my car and getting into the car park on leaving could not leave rang the motel they had no clue what to do had a good Samaritan open the boom gate and let me out noone was in the car on leaving to ask for help the room smells bad had to put the air conditioning on to get rid of the smell asked for time of check out the staff had no clue the check in guy was horrible would not stay there again no room service definitely not 5 stars motel
Stayed 1 night in Dec 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, friendly staff. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and beautiful room. Clean with good amenities
Stayed 3 nights in Nov 2025