Note fondée sur 198 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Upper Coomera
Publié le 17 mars 2024 sur Wotif
Best place we have stayed in this trip, helpful friendly staff, clean modern rooms, great bed and awesome shower . Highly recommended
par un voyageur
5 Stars
Publié le 17 mars 2024 sur HotelsI could not fault this motel. Spotless, quiet and extremely comfortable beds
par un voyageur
Publié le 11 mars 2024 sur Expedia
par un voyageur
Publié le 2 mars 2024 sur Hotels
A wonderful, relaxing stay! Super comfortable, spacious & clean room. Would highly recommend.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
par un voyageur
Great stay
Publié le 25 févr. 2024 sur HotelsBeautiful Rooms , Bed super comfy, private and quiet, Bistro great. Shopping centre across road.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The property was nice, and rooms were clean on arrival, and had comfortable bedding.
However there were a few things we weren't happy with, another customer smoked weed in the room just down from us. The smell was so strong, throughout our area, the hallway and our room. We notified the staff and they barely acknowledged it. We felt they could have at least apologised and tried something to sort it out- moved us or something. (We had our kids with us)
Then due to circumstances we couldn't control, we needed to stay another night, when we went to book it, they said yes and quoted a price, which we were charged. However the next morning, they had no record of us staying another night, despite the money coming out from our account. Another thing was that they charged us an extra $20. When I asked what it was for- they said they 'didn't realise the extra night was more expensive' despite it being a Monday- not exactly peak time. Anyway it bothered us that they charged us, without asking or explanation, a polite conversation explaining the situation would have be lovely. I think it was super unprofessional to add a charge, due to the staff mistake and without consultation prior.
Overall the staff service was not great- we felt they could have done much better- especially as we didn't want to be in the building for one whole day, because of the weed smell.
Other things to note are that you cannot use the tv properly unless you have personal accounts for each service.
par un voyageur
Publié le 25 févr. 2024 sur Wotif
Great place to stay! Very clean & comfortable.
Thank you!!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Lovely room and facilities.
The restaurant was rather disappointing as it was very noisy and busy as it opens to general public.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Fantastic rooms great stuff
