Note fondée sur 616 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Sophie
Emplacement calme, agréable et bien situé.
Publié le 29 août 2012 sur HotelsL'hotel est calme, confortable et agréable. Il est bien situé pour accéder aux sites touristiques (voiture recommandée). Petit déjeuner copieux et de bonne qualité. Seul point négatif, l'accueil pourrait être amélioré.Toutes les informations concernant le séjour (accès au petit dejeuner, horaires ...) n'ont pas été données correctement à notre arrivée. Personnel pas très chaleureux.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Hotel Management , Gestion de l’hôtel
Dear Courtney,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn University of Memphis.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Very friendly staff, safe area and enjoyed breakfast and dinner there.
par un voyageur
Publié le 3 mars 2024 sur Expedia
The staff was nice and very polite. It was a really neat property, although it definitely shows its age. Stained carpet, ceilings, shower, toilet, and all the bathroom caulk. Room was fairly clean otherwise, but could tell the rooms could use a thorough vacuuming and dusting. Felt safe at the hotel and had no issues in the parking lot, but would not try walking anywhere. The breakfast was delicious and not at all what you would expect from a hotel. The breakfast staff were all really awesome as well. I booked through Expedia and was incredibly disappointed to discover the hotel had no pool, despite Expedia 's listing saying there was.
par un voyageur de porter ranch
Publié le 26 févr. 2024 sur Expedia
A/C is controlled and too hot for the room.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Excellent service and super friendly staff.
par un voyageur de memphis
Publié le 18 févr. 2024 sur Expedia
overbooked and no message for reminding
par un voyageur de memphis
Publié le 18 févr. 2024 sur Expedia
Hotel called us in the last minute for the cancellation due to water issue. But we still don't receive the refund yet
par un voyageur
Room was Ok, but needs some TLC
Publié le 17 févr. 2024 sur HotelsThey have dove dispensers for hand soap that were empty as well as the body wash. There was only 1 garbage can and it was in the seating area. So no garbage can in the bathroom or bed room area. Cleanses of the room was ok. The rooms are dated. There are no comforters on the bed, just sheets and a light quilted sheet.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Do not stay here. Worst check in ever. Nobody at the front desk. Nobody answering the phones. Stay away.
