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Aparthotel

Miyana by Kukun

Property class: 4.5
4.5-star luxury aparthotel near Paseo de la Reforma, connected to a rail/subway station

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Photo gallery for Miyana by Kukun

A swimming pool with lounge chairs and palm trees.
A modern dining area with a panoramic city view, featuring a round table with chairs, a coffee table, and a vase with flowers.
A modern dining area with a panoramic city view, a kitchen with bar stools, and a large window.
A modern living room with a large city view, a dining area with a round table, and a cozy seating area.
A high-rise room with a large window, two chairs, a table, a book, and a vase with flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Explore the area

View in a map
769 Avenida Ejército Nacional Mexicano, Mexico City, 11520
  • Place, Hospital Español
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Apartment

A modern living room with a sofa, two chairs, a coffee table, a TV, and a large window with a city view.

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment

A modern dining area with a panoramic city view, featuring a round table with chairs, a coffee table, and a vase with flowers.

Superior Apartment

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

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About the area

Mexico City

Miguel Hidalgo stay.Within a 10-minute walk of this Miguel Hidalgo aparthotel, you'll find Antara Polanco and Avenida Presidente Masaryk. Paseo de la Reforma and Auditorio Nacional are also within 2 miles (3 km).
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What's nearby

  • Hospital Español - 3 min walk - 0.3 km
  • Antara Polanco - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 9 min walk - 0.8 km
  • Soumaya Museum - 12 min walk - 1.0 km
  • Paseo de la Reforma - 19 min walk - 1.6 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Polanco Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Becco Café - ‬4 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Moshi Moshi - ‬6 min walk

About this property

Miyana by Kukun

4.5-star luxury aparthotel near Paseo de la Reforma, connected to a rail/subway station
As a guest of Miyana by Kukun, you'll find an outdoor pool, a terrace, and a complimentary children's club. The luxury Miyana by Kukun also features a garden, a picnic area, and concierge services. The front desk is open around the clock. Self parking is free.

This 4.5-star Mexico City aparthotel is smoke free.

  • 16 guestrooms or units
  • Kid's club (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Water dispenser
Miyana by Kukun offers 16 accommodations with washers/dryers and espresso makers. These individually decorated accommodations have separate sitting areas and include dining tables. 50-inch LED televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Family friendly

  • Free children's club

Kitchenette

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch LED TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 200 per pet per day (maximum MXN 2,320 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (59 inch wide door)
  • Smooth flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Limited-hour front desk
  • Safe
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • In a business district

Things to do

  • Free children's club
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Garden
  • Individual decor
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: MXN 200 per pet, per day (maximum MXN 2320 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per day (maximum MXN 2320 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Kukun Miyana Polanco
Miyana by Kukun Apartment
Miyana by Kukun Mexico City
Miyana by Kukun Apartment Mexico City

Frequently asked questions

How close is Miyana by Kukun to the airport?

Miyana by Kukun is 10.7 mi (28-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Miyana by Kukun have an airport shuttle?

Airport shuttle services are not available at Miyana by Kukun.

Does Miyana by Kukun offer free breakfast?

Miyana by Kukun does not offer free breakfast.

Is there a casino at Miyana by Kukun?

No, there is no casino at this aparthotel.

What time is check-in at Miyana by Kukun?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Miyana by Kukun?

This aparthotel offers free self parking.

Does Miyana by Kukun have a pool?

Miyana by Kukun features an outdoor pool.

Does Miyana by Kukun have a spa?

There are no spa services available at this aparthotel.

How close is Miyana by Kukun to downtown Mexico City?

Miyana by Kukun is 4.3 mi away from Mexico City.

Miyana by Kukun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 57 reviews
Rating 8 - Good. 8 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.6/10

Cleanliness

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lola

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was in a great location with lots of restaurants and shops nearby.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

xavier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place, nice property, shopping & dining in the same place.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Karla was very responsive and helpful during our stay great property
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

xavier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Chacho

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartment. Lots of restaurants nearby.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Daniel E

Liked: Cleanliness, room comfort, communication
My go to place when in Mexico City
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Dafna

Liked: Cleanliness, property conditions & facilities, communication
It feels like a home away from home
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place! Excellent view!
Stayed 14 nights in Mar 2023
Verified review

8/10 Good

Lorena

Liked: Amenities, communication
The property was In an excellent and exclusive building with lots of amenities and in site parking.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, communication
Great place and location. I suggest to change the colchón for a more confortable one
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

JUAN

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Excellent location with restaurants,shopping malls. The apartment is very conftable and building has everything you could need, but apt was dirty with dust and it seems that did not sweep it
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
I just wish could have a/c.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Leopoldo Enrique

Liked: Cleanliness, communication
Everything was really nice, place , location ,security, accommodations, but we expected to have air condition, nights were really uncomfortable due to not having A/A and one readers of the elevators did not work!
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
Verified review

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, room comfort

Lovely apartment but security was difficult

Apartment was lovely. Everything worked, and it was nice and clean. But all the security to get to the apartment, through the elevators, and through the doors was difficult because residents have a card which they swipe at security points. The info came to me in spanish, which i didn't understand so until a friend translated I could not put app in phone and from then on it was ok.
Stayed 5 nights in Mar 2023
Verified review

4/10 Poor

santiago

Disliked: Cleanliness, property conditions & facilities
It’s the second time I stay in Miyana, last time I did it with a different company. This time we did with Kukun and had a very bad experience. The apartments most of being nice at some point but now they are so dirty it’s impossible to give them a good rating. We rented 3 apartments and the 3 of them were absolutely filthy. The biggest issue is that they have a lot of cheap carpets but they don’t send the cleaning person with a vacuum cleaner. I will not stay with them again.
Verified review

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities, communication
There were a few glitches upon arrival. We arrived by car, they directed us to our parking space, led us to our apartment. No toiletries in the bathrooms. We had to ask for them; they arrived the next day. Instructions said to check in at the desk. We searched for the desk on the lower level of the building, but could not see it. We asked a staff member who said there was no check in desk. We did not officially check in. We found the check in desk by chance, after exploring the long stairs and two elevators. That evening, we almost were not let in, because an app is required to verify guest identities. I received the link for the app the next day while visiting some sites. No way to install and configure until the evening. I attribute all of this confusion to the one staff member who did not properly address our concern about the check in desk.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Excelente todo, solo que anuncian una dirección y es por el otro lado de la manzana… es un centro comercial enorme y si llegas después de las 6 pm nadie te atiende… lo demás excelente
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jimena

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

MARIA IDANIA

Liked: Room comfort, communication
Disliked: Cleanliness

Falta esmero en la limpieza

La limpieza fue algo importante debido a que se trató del área del baño principal, la taza de baño estaba manchada con sangre al igual que la regadera, entiendo que se hospedó ahí una mujer en su periodo menstrual y al querer guardar algo en la cajonera de esa misma habitación me encontré con basura de condones.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities, communication
Excelente lugar
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Guillermo

Liked: Cleanliness, room comfort
Disliked: Communication

Pésimo Check In

No dejaron la papeleta de acceso y tuvimos que esperar dos horas en recepción para que nos dieran acceso.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Montserrat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo fue espectacular, muchas gracias Kukun por responder rápido.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Viajes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nos encantó, el departamento maravilloso, supero mis expectativas! Sin duda lo recomiendo
Stayed 1 night in Mar 2024