Note fondée sur 10 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

A very clean place, nice and comfortable,but looks already old.it realt needs refresh! Or a remount.

Publié le 27 août 2023 sur HomeAway
A good place, wonderful service, but looks old, it has really everything and it's well equipped! People are nice, but it's like 10 years ago..... I think it needs refresh! The price was high for such
5 sur 5
par un voyageur de Chicago

Love the stay, great apartment, high end building, good area.

Publié le 23 oct. 2021 sur HomeAway
Often visitor to Miami, but first time in Bal Harbour. Loved the area, building, and the apartment. Great access to the beach and kids loved the pool. Quality restaurants for lunch and dinner. Best Mojitos at the pool bar. Great reception - cafe area with complimentary coffee to get work done in the mornings. Definitely coming back!
5 sur 5
par un voyageur

I absolutely loved everything

Publié le 26 juill. 2021 sur HomeAway
I absolutely loved everything. Checking in with the property manager was easier than checking into the hotel. She met me at the elevators
5 sur 5
par un voyageur

Stay

Publié le 1 juin 2021 sur HomeAway
It was great. As advertised!
5 sur 5
par un voyageur

Wonderful Family Vacation at St Regis Bal Harbour

Publié le 26 mars 2021 sur HomeAway
Perfect apartment / suite for a family of four. Suite has an efficient layout with spacious bedrooms and living space. Kitchenette was a bonus for breakfast or a snack before dinner. Spectacular views from both balconies. Liz is exceptionally responsive and was a fantastic resource for questions we had regarding the resort. St Regis property is outstanding. We will be back.
5 sur 5
par un voyageur

Wonderful winter respite

Publié le 20 févr. 2021 sur HomeAway
We stayed for three weeks in February. Property was very comfortable/ meeting our high standards. Neighborhood was nice with much in walking distance. Adult daughter came to visit for final week in extra bedroom. Plenty of room.
5 sur 5
par un voyageur

Amazing vacation

Publié le 9 sept. 2020 sur HomeAway
Thank you so much, everything was great!!! We enjoyed your beautiful apartment!
3 sur 5
par un voyageur

A few “hiccups”

Publié le 28 juin 2019 sur HomeAway
The usage of the private residence pool was fabulous! Pedro, Debbie and Lillian from the concierge desk were tremendously helpful! This was our first time using Vrbo. I can only compare this unit with the St. Regis hotel suites of a similar layout, which we have been staying in for the last 8 years. This unit is a little “tired”. For example, many of the lights did not work and the lampshade in the bedroom needed to be replaced badly. Unfortunately due to unforeseen circumstances, we had engineering in and out for the first three days because of a wet carpet problem in the unit. We communicated the problem at 8 am but it took several hours for the host to begin mitigating the situation. Overall, this unit is in a great location and has a good view. This unit would suit someone not looking for a 5 star accommodation.
Commentaires de Gestion de l’hôtel
28 mars 2020 par VrboOwner, Gestion de l’hôtel
Hi Susan, I feel that your review reflects negatively on this suite and our service. I don't want any other guest here to feel that we do not provide excellent accommodation or service because that is most certainly what we strive for. What lights didn't work? You never texted me about that or the lamp shade. I would have definitely accommodated. In fact, I am going buy a new lamp right now. Even though the lightbulb and the lamp work fine. It's just the aesthetic factor, which I understand. I'm sorry I didn't respond at 8am. I usually don't wake up until 9am because I'm working until 2am. Regardless, yes, it was an unfortunate situation during your stay. And for that, I apologize for the inconvenience. I hope you return with your family again soon and we will improve so that your next stay is absolutely five star.
5 sur 5
par un voyageur

Luxurious and Convienent

Publié le 10 déc. 2018 sur HomeAway
5 star, exemplary service Room was as described. Easy check in and check out. Liz was super accommodating. Great communicator. Highly recommend.
Commentaires de Gestion de l’hôtel
28 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you! Hoping to welcome you back again soon!
5 sur 5
par un voyageur

Ótima estadia!

Publié le 31 oct. 2018 sur HomeAway
Local lindo, apartamento conservado, atendimento perfeito!
Commentaires de Gestion de l’hôtel
28 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you! Can’t wait to welcome you back again soon!
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