Note fondée sur 1 058 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Katie, Gestion de l’hôtel
Jean-Claude, Your positive review made our day! We're thrilled to have provided you with a great experience. If there's ever anything we can do to make your next visit even better, please don't hesitate to reach out. Thank you for choosing us!
par un voyageur
Publié le 23 avr. 2024
Staff very helpful
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Katie, Gestion de l’hôtel
Rodney, Thank you for your feedback! We're thrilled to hear that our staff was helpful during your visit. Providing excellent customer service is our top priority, and we're glad that our team members were able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.
par un voyageur
Publié le 8 avr. 2024
The breakfast was good. They slap a Parking Fee when we checked out. I would never pay to park where I'm paying to stay at.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Katie, Gestion de l’hôtel
Todd, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our breakfast offerings during your stay. However, we're truly sorry to learn about your dissatisfaction with the parking fee. We understand how additional charges can be frustrating, especially when you're already paying for your accommodation.We apologize for any inconvenience this may have caused. Please know that the parking fee helps us maintain and ensure the security of our parking facilities. Nevertheless, we value your input and will certainly take it into consideration as we strive to enhance our guest experience.
par un voyageur de New Prague
Publié le 6 avr. 2024
Fine.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Monique, Gestion de l’hôtel
Hello Pamela,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be wonderful and clean. Our team takes great pride in providing exceptional service, and it's fantastic to know that you found our staff to be kind and helpful. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!
par un voyageur
Publié le 4 mars 2024
Overall the hotel was great but parking was a nightmare. We could not park near the hotel because the entire parking lot was full. There were parking passes that were available for purchase, but the entire parking lot was full. We had to park a ways away and walk to the hotel
Commentaires de Gestion de l’hôtel
5 mars 2024 par Monique, Gestion de l’hôtel
Hello Traci, Thank you for taking the time to share your thoughts about your recent stay. We're pleased to hear that you overall had a great experience at our hotel.We apologize for the inconvenience you faced with parking. We understand that parking can be a crucial aspect of the overall guest experience, and we regret that it fell short during your visit. We are actively working on solutions to improve our parking availability and management to avoid such challenges in the future.Your feedback is invaluable to us, and we appreciate your understanding. If there's anything else you would like to share or if you have further suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Absolutely the best hotel in the area around the airport. Great transport to and from the airport, even though it was a rental van, the drivers were great. Room was clean, and quiet, all in all a great stay.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Monique, Gestion de l’hôtel
Hello Robert,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had such a positive experience during your stay at our hotel.It's fantastic to know that our transportation services, including the rental van with great drivers, added convenience to your trip. We understand the importance of a seamless airport transfer, and we are pleased that we could meet your expectations.Maintaining clean and quiet rooms is a top priority for us, and we are thrilled that you found your accommodations to be up to your satisfaction. Our team works hard to ensure a comfortable and enjoyable stay for all our guests.Your kind words motivate us to continue providing exceptional service, and we look forward to welcoming you back on your next visit to the area. If there's anything specific you loved about your stay or any suggestions you might have, please feel free to share. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Safe travels!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Monique, Gestion de l’hôtel
Hello Nichole,Thank you so much for taking the time to share your wonderful experience with us!
par un voyageur
Great stay!
Publié le 2 mars 2024 sur HotelsOur family stay was amazing! Great breakfast buffet, friendly and helpful staff, and 24 hr pool ! Close to all nearby attractions.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Monique, Gestion de l’hôtel
Hello Destiny,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your family stay was amazing and that you enjoyed our great breakfast buffet, friendly and helpful staff, and the convenience of our 24-hour pool.It's always a pleasure to know that our guests appreciate the efforts we put into making their stay memorable. We're delighted that our location close to nearby attractions added to the overall convenience of your visit.Your positive feedback truly motivates our team to continue delivering exceptional service. We hope to have the pleasure of welcoming you and your family back for another fantastic stay in the future.Thank you again for choosing us, and safe travels!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Limited parking which i did not like
Commentaires de Gestion de l’hôtel
3 mars 2024 par Monique, Gestion de l’hôtel
Hello Alfredo,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we understand that parking can be a concern for our guests.We apologize for any inconvenience you may have experienced due to limited parking. We are continuously working to improve our facilities and services, and your feedback is valuable in identifying areas for enhancement.Please rest assured that we are actively exploring solutions to address the parking issue. In the meantime, we encourage guests to consider alternative transportation options or to contact our staff for assistance in finding suitable parking arrangements.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing a more positive and seamless experience.Thank you again for bringing this to our attention.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The hotel staff were very friendly throughout our whole stay. The hotel room itself was very clean and comfortable. Will definitely be coming back again!
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Monique, Gestion de l’hôtel
Hello Macy,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel staff to be friendly and that you enjoyed the cleanliness and comfort of your room.We truly appreciate your kind words and are thrilled to know that you plan on coming back again. Our team works hard to provide a welcoming and comfortable atmosphere for our guests, and it's always rewarding to receive such positive feedback.If there's anything specific that stood out to you or if you have any suggestions on how we can make your future stays even more enjoyable, please feel free to let us know. We look forward to the pleasure of welcoming you back on your next visit.Safe travels, and see you soon!
