Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Relaxing week in beautiful ZenZen Villa
Publié le 9 mars 2024 sur HomeAwayWe were welcomed warmly by the staff who were on hand and ready to facilitate anything we had in mind. We kayaked, fished, played tennis, lounged and ate delicious and healthy(ish) meals.
The rooms were lovely and well maintained. We enjoyed the stay at ZenZen - five star stay!!
Thank you!
par un voyageur de HOUSTON
Fabulous Trip to Montego Bay
Publié le 30 déc. 2023 sur HomeAwayWe had a fantastic stay at this home, and the property is awesome. We were there with our 2 adult children, and we all had a wonderful time. We loved the layout of the house and the furnishings. The master bedroom and bathroom in particular are spectacular, but there is no bad bedroom in the house. The tennis court was very nice and always available. There was also a small workout facility, which was a pleasant surprise. The house is on a marine sanctuary, so we were able to use the kayaks directly from the backyard.
We can't say enough good things about the staff. Fabian was cheerful and helpful in every way. He took great care of us, and made sure that all of our requests were handled promptly. Damian's cooking is to die for. We requested authentic Jamaican food and loved every bit of every meal. Cheryl kept everything clean and tidy and did a great job with all of our laundry. We didn't use our driver Robert much as we took advantage of the home-cooked meals, but he was great whenever we needed him. They are all delightful people, and were the highlight of the trip. The only downside to this property is that it is a 10-minute walk/ short drive to a fairly small beach, and a longer drive to Doctor’s Cave Beach.
par un voyageur
BEST TRIP EVER!!!
Publié le 21 mars 2023 sur HomeAwayWe had the most amazing time at Villa Zen Zen!! It is absolute paradise! From the moment we walked in, we were treated like royalty. The only thing that tops this incredible home is the staff. Fabian, Chef Kent (who was filling in for the regular chef), and Sheryl are family to us now. Our conversations with them were truly enlightening and full of positive energy.
The warm breezes greet you as you walk in as does an amazing drink made my Fabian. Julie was there to meet us and was so kind to answer any questions we had. Don’t worry if you feel like the bedrooms are too hot to sleep. They ask that you keep the AC’s off in during the day since all of the doors are open, but those AC units WORK…and fast!!! You will be freezing in about 10 minutes. Yes, you can control the temperature in every bedroom. They are great systems.
The small beach is just a short walk away, but Fabian drove us everywhere we wanted to go. Chef Kent’s meals were absolutely delicious. Every single one of them. Sheryl somehow cleans every room and bathroom every single day and does your laundry without ever being seen. It’s like she was invisible. Fabian takes care of your every need. Truly. He is SO full of positivity that you just him around all day.
Don’t look anywhere else. BOOK THIS VILLA!! It’s the only rental in this particular community and it is HEAVEN.
par un voyageur
Amazing stay the staff exceeded expectations
Publié le 17 janv. 2023 sur HomeAwaySeamless from booking to arrival, the staff were amazing attention to detail impeccable, the chef Damien you can see he has bags of experience all meals were excellent Fabians memory for names and drinks just perfect. Only downside no provisions for late flight departures villa manager Julie didn’t handle this in the best way in the beginning but it was sorted out eventually hopefully this will be looked in to for future guests and do not really agree paying such a high service charge to Vtbo AND gratuities to the staff in my opinion vrbo should not charge the holiday makers commission it’s just wrong. Overall an amazing stay and we will definitely be back hopefully on an earlier return flight.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par VrboOwner, Gestion de l’hôtel
We aim to provide our guests with the best possible stay, it appears most of your complaints are with VRBO as opposed to the villa.
With regards to your request for late check out, unfortunately this was not possible in this instance as we had incoming guests and we needed to make the villa ready. We do state our check out time quite clearly at the time of booking but will always try to accommodate late check out for our guests where possible.
par un voyageur
Extraordinary
Publié le 13 janv. 2023 sur HomeAwayThis villa is absolutely amazing! From the beginning Julie the property manager was immediately in contact with me about all the details. Very responsive!
This villa decor is beautiful! It’s a new villa and everything is very very very nice. It also comes with Damien the amazing chef, Fabian the amazing butler (who is also a great mixologist), Sheryl the housekeeper and a private van and driver . We never went out to eat because Damien’s cooking was sooooo good we didn’t want to miss a meal at the house! Fabian takes care of your every need and Sheryl cleans daily but will also wash clothes.
The pool is very nice but if want to go to the beach there is a private beach just a few minutes down the street and driver can take you.
There were no disappointments. We had a fabulous time and will definitely be back!
par un voyageur
Amazing BOOK NOW !
Publié le 4 nov. 2022 sur HomeAwayThe Villa was absolutely beautiful. It made for an amazing birthday trip. The staff was so helpful with everything we needed. Chef Damion was top notch he can literally make anything, and every meal was delicious. He even made me a Oreo cheesecake rum cake for my birthday, which was delicious good. Fabian the butler was so tentative to our every need and very helpful through out our stay. Also if planning to buy alcohol wait til you get to the Villa and allow Damion or Fabian to assist you. Julie was very nice and accommodating when I reached out. They pretty much can do anything you ask for, she never said no lol. It gave all the luxury I wanted for my birthday. We didn’t want to leave ! Thank you so much Villa Zen Zen !
par un voyageur
Do yourself a favor, and book this villa!
Publié le 22 juill. 2022 sur HomeAwayThis villa is beautiful! It’s in a secure location with gated access, it’s clean, nicely decorated, and just as pictured. But those aren’t really the main selling points of this villa…the main selling point is the staff! Chef Damian is simply amazing. Not only is his food superb, but he’s just all around a great person. He surprised me with a beautifully delicious rum-flavored Oreo cheesecake for my birthday! It almost brought tears to my eyes 🥺. He’s also just great to chat with…my friends and I kept him at the villa way past hours every night just talking. Fabian, the butler was also superb. He tended to our every need and had his special rum punch always ready upon request. By the way, it was the best rum punch any of us had ever had! At the end of each day of my vacation, I actually looked forward to coming back to the villa and eating one of Chef Damian’s meals and chatting with the staff.
The only thing that needs a little improvement was the communication with the host, Julie. She was nice and professional, I was just expecting more proactive communication leading up to my stay. There was also some issues with the hot water. But since this is a newer villa, I’m sure they are still working out some of the kinks. But either way, I would book this villa over and over and over again. Absolutely LOVED it!
par un voyageur
Exceptional
Publié le 12 juill. 2022 sur HomeAwayMy family & I enjoyed this property tremendously. The home is absolutely beautiful & immaculate. Julie clearly takes great pride in ensuring that the guest to her property are pleased. The staff (Fabian, Damian & Sheryl) were extraordinary. They were so professional & cared for us like we were truly their family. Frankly, I can’t recall my family having a better vacation. Thank you
par un voyageur
What an amazing space! Five Stars ⭐️⭐️⭐️⭐️⭐️
Publié le 16 juin 2022 sur HomeAwaySo many great things can be said about our time at Zen Zen Villa! We’ll start with the people – Fabian, Damien, and Cheryl were amazing. They were attentive to our needs, picking up on our small quirks throughout the week, especially Fabian. He was attuned to our habits very quickly and always available. He went above and beyond to ensure that our time was enjoyable. He knew our names and was extremely personable and helpful.
Cheryl was great as well - we’d come back to the villa, and our beds would be made and rooms clean, and every night we had turn down service.
The food was terrific. We have a vegan in our group, and Chef Damian was able to accommodate her. We ate out a couple of times throughout our stay, but Chef Damian’s food was by far the best thing we had.
Henry, our driver, was also very accommodating. He drove us to Ocho Rios to Dunn’s River Falls and connected us to various activities such as jet skiing, horseback riding, and zip-lining.
Next, the villa was spectacular. The home was gorgeous and clean. The lush greenery, infinity pool, and views of mountains and the water were breathtaking. We felt like we were in paradise as soon as we pulled into the driveway.
Overall, this was absolutely a fantastic experience with amazing people. We cannot wait to return!
par un voyageur
Haven on earth!!!
Publié le 2 juin 2022 sur HomeAwayP.S.A🗣 u won't be disappointed. This trip is gonna be almost impossible to top. I will say I would have liked to meet Julie but, it doesn't take away from my stay at this amazing villa. OMG the staff , I don't think I have ever felt such a strong connection with ppl that I have only known for such a short period of time. We were literally in tears leaving ,the staff came out and bid us farewell omg I have never experienced anything like it . Amazing!!! If I ever do jamaica again the only place I would stay is villa zen zen. I love u guys I'm pretty sure I will c u guys again. Last thing DO NOT BOOK TOURS ONLINE wait til u get to ur destination and go from there . Too many gray areas.
K Quinn.
Commentaires de Gestion de l’hôtel
4 juin 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review and we are so glad you enjoyed your stay at Villa Zen Zen.
I am so sorry that I did not get to meet you, unfortunately, I had Covid so had to self isolate during the period of your stay but I can tell from your review that the staff took good care of you.
We hope we can welcome you back again.
