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Dreams Rose Hall Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront resort near Jamaica Beaches

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Photo gallery for Dreams Rose Hall Resort & Spa - All Inclusive

Aerial view
View from room
Suite, Oceanfront (Prime Minister) | Balcony view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Children's play area - outdoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James, 33126
  • Place, Cinnamon Hill Golf Course
    ‪5 min walk‬
  • Place, Rose Hall Great House
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪15 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Mountain View

7.4 out of 10
Good
(21 reviews)
  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Ocean View, Oceanfront

  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

View from room

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(30 reviews)
  • 34 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

View from room

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(37 reviews)
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Mountain View

7.6 out of 10
Good
(67 reviews)
  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

View from room

Room, 2 Queen Beds, Non Smoking, Ocean View

7.4 out of 10
Good
(33 reviews)
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Royal)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Oceanfront (Royal)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Prime Minister)

Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Oceanfront (Prime Minister)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Montego Bay

Beachfront retreat .Within a 15-minute walk of the resort, you'll find Jamaica Beaches and Montego Bay Convention Centre. Rose Hall Great House and Half Moon Golf Course are also within 3 miles (5 km).
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Cinnamon Hill Golf Course - 5 min walk - 0.4 km
  • Rose Hall Great House - 13 min walk - 1.1 km
  • The Shoppes at Rose Hall - 14 min walk - 1.2 km
  • Montego Bay Convention Centre - 15 min walk - 1.3 km
  • White Witch of Rose Hall Golf Course - 17 min walk - 1.5 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Choicez - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬4 min drive
  • ‪Jamaican Rootz - ‬4 min drive
  • ‪Fuzion - ‬3 min drive

About this property

Dreams Rose Hall Resort & Spa - All Inclusive

4.5-star beachfront resort near Jamaica Beaches
Dreams Rose Hall Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Dreams Rose Hall Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Dreams Rose Hall Resort & Spa - All Inclusive was completed in June 2021.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 495 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 14647 sq ft of conference space
  • 1361 sq m of conference space
  • Built in 1974
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Rose Hall Resort & Spa - All Inclusive offers 495 accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkeling
  • Stereo
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Renovations and closures

This property is closed from November 11 2025 to January 31 2026 (dates subject to change).
The property will be renovating from October 8 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Reviews

Dreams Rose Hall Resort & Spa - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1077 out of 1951 reviews
Rating 8 - Good. 447 out of 1951 reviews
Rating 6 - Okay. 251 out of 1951 reviews
Rating 4 - Poor. 91 out of 1951 reviews
Rating 2 - Terrible. 85 out of 1951 reviews

Reviews

10/10 Excellent

Colleen, Flushing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was enjoyable and not crowded. Food excellent. Would spend a whole week there and i dont really like all inclusive hotels.
Stayed 3 nights in Oct 2025

2/10 Terrible

Rebecca

Stayed 5 nights in Oct 2025

10/10 Excellent

Nataki Damali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time at Dreams Rose Hall....booked 4 nights and had so much fun, i extended 7 more nights! wonderful food variety, awesome spa, very clean, GREAT activities and entertainment ALL DAY, great location....close to mbj airport, shopping, and excursions! fun & friendly staff...good value...already planning a return!
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of restaurants was great, and also had fantastic entertainment throughout the day.
Stayed 6 nights in Aug 2025

6/10 Okay

Shoshanna, Kingston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were wonderful and the nighttime entertainment was excellent. However, the stay overall was disappointing. My room was very noisy due to adjoining guests, street traffic, a loud AC unit, and daytime entertainment by the waterpark. Essentials like an ironing board were missing, and the bathroom felt very dated. Buffet dining was underwhelming, with the exception of the Jamaican cuisine night. Most concerning was a serious security breach with my room that required investigation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Obiora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our anniversary here and it was indeed beautiful, the food was amazing, great options for breakfast, lunch and dinner. Staff was very polite and friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Nadine C

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I really like the. Area of the property, and the quietness, however.The rooms needs upgrading. I find that staff needs better training across the the board, some staffs are friendliness across the board was not given. My family and I had all together. 5 rooms there and we were not conveniently located at all.The options in food was good ,however most of the staff needs customer service training 😀
Stayed 7 nights in Aug 2025

10/10 Excellent

Lavada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very attentive to our needs. The staff went above and beyond!
Stayed 4 nights in Aug 2025

6/10 Okay

Amnie

Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Upon arrival we were greeted with drinks and a cool hand towel, which was nice. Lobby was air conditioned and clean. Once we got inside the property we started to make our way around and explore. We quickly realized this looked absolutely nothing like the pictures online when we booked. The beach was tiny, chairs and tables not cleaned off. The pool in the front was small as well as the water park. No music by the main pool, the music by the water park was ok and DJ kept pausing too much that we couldn’t enjoy the songs. There is not many bar options and the drinks were absolutely horrible. Every alcoholic beverage we got tasted Watered down. As far as entertainment goes there isn’t much at all, very boring once nighttime hits. The food on the other hand was very good and flavorful. The coffee shop was large, clean, and had ac. The property itself wasn’t too bad, but definitely not what we expected and the photos online are enhanced, very misleading. Overall, it was a clean property with good food. The rum factory was enjoyable and so is the buffet. The servers were friendly and bathrooms in the lobby were clean. Overall, it was disappointing, but not terrible. Would not go back a second time.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chrishawna

Stayed 3 nights in Aug 2025

10/10 Excellent

YaTis

Stayed 2 nights in Aug 2025

10/10 Excellent

Coddle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing and the staff excellent. The food at the buffet was a lot better than the restaurants. Overall the experience was good staying there.
Stayed 5 nights in Jul 2025

2/10 Terrible

franchester

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Majlinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Caresse

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice stay! Would stay again
Stayed 4 nights in Aug 2025

4/10 Poor

Laury

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My experience regarding my recent stay at your resort, which I booked through Expedia. Firstly, I would like to address an issue we encountered upon arrival. According to the information provided on your website, children under the age of five are accommodated free of charge. However, we were informed that this was not the case, and we had to pay for our three-year-old child at check-in. This discrepancy was quite disappointing. Additionally, I noticed that the bathrooms in our accommodation require significant upgrades. A serious concern arose when my friend discovered mold on the ceiling in their room, necessitating a room change. Regarding dining options, I found the selections at the buffet-style restaurant to be quite limited. While the seaside restaurant did not meet our expectations, we did enjoy the fried calamari and shrimp appetizer. Conversely, the Jamaican restaurant stood out as an excellent dining option, and we appreciated the café offering a variety of pastries, coffee, and ice cream. On a positive note, the pool facilities were enjoyable, and the beach was easily accessible and well-maintained. However, I was disappointed with the feedback process at checkout. When we expressed our dissatisfaction with the overall experience, there was no follow-up to understand our concerns, which gave the impression that guest feedback is not a priority. Given these experiences, I regret to say that I will likely not return to this resort in the future, and I canno
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 5 nights in Aug 2025

6/10 Okay

Tonjanae

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Wendina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We waited almost 2 hours to check in. No one communicated with me on the delay and one of the staff was rude when we did get a room and it wasn't clean. From the pictures on-line to what was seen in person wasn't what was expected. Alot of upgrades need to be made.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alisteir

Stayed 1 night in Aug 2025

8/10 Good

Feven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment during the day at the pool, was very interactive and fun for all ages.
Stayed 6 nights in Aug 2025