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The views, amenities, and service at this property was amazing and beyond my expectations. The staff at every restaurant, house keepers, and bar attenders made my experience so enjoyable. Everyone was great and while we didn't get all the names, I would love to shout out a few people I did remember even after returning home from my vacation. Donjay (bar near the swim-up on ziva side), Anthony and jewayne (from the bar near bites), Crystal from the Asian restaurant and each waiter in the Zilarah breakfast restaurant. They made us feel like regulars. never had to ask for a drink and always smiling. P.S. The staff working the sports bar the night of 12/01/19 (between 10pm -1am) was amazing as well, we laughed all night. Special shout out to the Zilarah concierge for helping my boyfriend and I get our phones back from one of the excursions we booked. BOOK THIS PROPERTY YOU WILL NOT BE SORRY!!!

Pools were way to cold...empty all week...no night lfe..no music..no club

beautiful beaches - staff was not overly helpful about all that was going on at the resort - buffet service was slow

Overall it was an excellent stay. The staff was friendly. The room was clean and comfortable. The food was delicious; there was nothing I didn't enjoy.

The beach front & views are so beautiful. We really liked the friendliness & care from the staff. Really appreciate them! Would like for JPC to have more selections of authenticate Jamaican food.

Overall this hotel was a great experience. We enjoyed our trip. The food was excellent and the staff are very friendly. It was also very clean and additional amenities (extra towels, slippers, robes) were easy to access.