Note fondée sur 537 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2019 par Mica Riddell, Gestion de l’hôtel
Thank you we are so pleased to see you enjoyed your stay with us. We hope your able to stay again soon. Until then have a great day and safe travels.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lisa,Thank you for your amazing 10 out of 10 review! We are thrilled to hear that you had such a fantastic experience at our hotel. Your feedback means a lot to us, and we look forward to providing you with another exceptional stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Yeong Joo,Thank you for sharing your feedback with us. We appreciate your honesty and are sorry to hear that your experience was not as exceptional as we strive for it to be. We take your comments seriously and will work diligently to address any areas of concern to ensure a better experience for all our guests. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations on your next visit.Warm regards,Hotel Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
I am shocked in 2024 how a hotel would not have USB ports in the room. Today’s age almost all families have phones and tablets. I had 2 separate rooms and no (zero) USB charging ports in either room.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Devlin,Thank you for your feedback. We apologize for any inconvenience caused by the absence of USB ports in your rooms. We understand the importance of modern amenities like USB charging ports, and we will certainly take your suggestion into consideration for future upgrades. Your satisfaction is important to us, and we appreciate your valuable input as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Melissa,We appreciate you visiting with us and leaving such a high rating. We are grateful that the majority of our overnight visitors are content with their choice to remain with us. When you return, we promise to continue offering the best possible service. We value feedback from our visitors above all else, so please accept our sincere gratitude for your 10-star review. Please come back soon.Sincerely,Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Very peaceful.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Veronica,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found your stay very peaceful. Providing a tranquil atmosphere for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another relaxing stay!Sincerely, Hotel Manager
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Clean , located right off highway, nice location
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Erin,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our hotel clean and conveniently located right off the highway. We're glad you enjoyed our location, and we appreciate your review. We look forward to welcoming you back for another great stay in the future! Sincerely, Hotel Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
It was a great place to spend the night while traveling. Friendly staff, clean, good breakfast.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your satisfaction is important to us, and we look forward to providing you with excellent service during your future travels.Sincerely,Hotel Manager
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for leaving a perfect 10 out of 10 rating on Hotels.com! We're thrilled to receive such positive feedback, and we appreciate your time in sharing your experience. If there's anything specific you enjoyed during your stay or any suggestions you have for improvement, feel free to let us know. We look forward to welcoming you back for another exceptional stay.Sincerely,Hotel Manager
par un voyageur
Publié le 16 janv. 2024 sur Expedia
The front staff person was not really personably
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of personable service from our front staff. Providing a warm and welcoming experience is our priority, and we regret if we fell short during your stay. Your feedback is valuable, and we will address this matter with our team to ensure improvements in our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager
