Note fondée sur 646 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
5 mars 2024 par Jade and The Clairfield Hotel Team, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Jade and The Clairfield Team, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 24 janv. 2024 sur Wotif
Noise (TV and conversation) too easily heard from the adjacent room
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Joshua and The Aden Hotel Team, Gestion de l’hôtel
Hi Peter,Thank you for your honest review. I want to apologise for the neighbouring room's noise levels.We do have an after-hours line that our guests can call to report any noise complaints - we would have been more than happy to assist. Again, I do apologise about the noise during your recent stay and only hope that you did enjoy the wonderful room.We hope to see you again, hopefully, we can change that 3-star review to a 5-star.Kindest regards.
par un voyageur
Clean room
Publié le 15 janv. 2024 sur HotelsNice and clean room. recommended.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Jade and The Aden Hotel Team, Gestion de l’hôtel
Thank you for your kind review.
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Jade and The Aden Hotel Team, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 17 oct. 2023 sur Wotif
Although they are renovating, the staff were still very kind with their time and service
Room was lovely,
Free access to pay tv was a bonus
Commentaires de Gestion de l’hôtel
17 oct. 2023 par The Aden Hotel Team, Gestion de l’hôtel
Thank you Mary for your review. We look forward to hosting you again.
par un voyageur
Publié le 7 oct. 2023 sur Wotif
Nice room. Clean, Comfy bed. Friendly helpful staff. Even though under construction we still enjoyed our stay.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Joshua and The Aden Team, Gestion de l’hôtel
Hi Julia, Thank you for your amazing 5-star review. We are delighted to hear about your enjoyable stay with us and your experience with the staff. We pride ourselves on offering warm, welcoming service with a can-do attitude so all our guests feel genuinely welcomed at Aden Hotels. We hope to see you and your family again on your next adventure to our beautiful town.
par un voyageur
Publié le 7 oct. 2023 sur Wotif
room is new and very clean with complete room facilities. Hotel was under construction but still able to check in with no hassles. would come back when hotel is completely renovated.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Joshua and The Aden Team, Gestion de l’hôtel
Hi Johnny, Thank you for your fantastic 5-star review. We love hearing our guests' feedback on our recently refurbished rooms; reading each positive review brings a smile to everyone's face here at Aden Hotels. We are also glad that our excellent housekeeper's efforts haven't gone unnoticed during our major construction project.You were a pleasure to host, and we look forward to hosting you again in the near future; hopefully, our construction project will be complete so you can experience everything we have to offer.
par un voyageur
Disappointing!
Publié le 18 sept. 2023 sur HotelsIt was disppointing, the full buiding site next to the Motel. The messages we got was that there are renovations to the pool, however it is cnstraction site of the ohter hotel clearly visible on the photo.Not quite sure why it is listed as a hotel? It is a motel and that is how it should be listed on your web site. No signs that it is Aden Hotel either, quite confusing good that we had an address.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par The Aden Hotel Team, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We apologize that this place was not up to your standard, but can we talk about how you left the room on departure? The half-eaten croissant on the floor that didn't quite make it to the bin. All guests are aware of what the renovations look like and quite frankly we send messages, calls and emails to let guests know plus its on all websites. Please read the fine print.
par un voyageur
Publié le 16 sept. 2023 sur Expedia
Nice spot to stay. Some building works going on to improve but don’t let that stop you. We will be back
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Joshua and The Aden Team, Gestion de l’hôtel
Hi Paul,Thank you for your kind review.It was certainly a pleasure hosting you.We definitely look forward to welcoming you back to Aden Hotels. Hopefully, our renewal project will be complete so you can experience everything our property will have to offer.Kindest regards
