Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Expedia
The location is great but the rooms are not soundproof. Sleeping at night was hard due to the noise.
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Namaste, We’re disheartened to learn that your stay was disrupted by noise issues. Providing a comfortable and quiet environment for a restful night's sleep is one of our top priorities, and it seems we fell short of this during your visit. Your feedback is invaluable to us, and we’re actively working with our team to explore ways to improve soundproofing within our rooms. We would be grateful for another opportunity to provide you with the tranquil experience you deserve. Should you choose to stay with us again, please consider reaching out to our front desk for any in-stay concerns. We look forward to welcoming you back again in the near future at Fortune Hotels.Thanking youSincerelyAmarnath BakshiGeneral Manager
par un voyageur
Publié le 13 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 déc. 2023 par KUSHAL SHARMA, Gestion de l’hôtel
Namaste! We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We look forward to welcoming you back again in the near future at Fortune Hotels
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Good hotel property food and very well maintained
Commentaires de Gestion de l’hôtel
29 nov. 2023 par General Manager, Gestion de l’hôtel
Namaste!We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at Fortune Hotels.Thanking youSincerelyAmarnath BakshiGeneral Manager
par un voyageur de London
Publié le 24 sept. 2023 sur Expedia
Good location and in good condition. Staff were clueless , service was inept and was bery overpriced. Paid additional for a balcony room to be then told to keep the door closed due to monkeys. Bed was comfortable but shower was poor. Gym was very basic and not all equipment worked and couldn’t use the steam room without having a SPA treatment.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par KUSHAL SHARMA, Gestion de l’hôtel
Namaste! we at fortune resort grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at fortune hotels. Thanking you sincerely
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Very nice place
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Kushal Sharma, Gestion de l’hôtel
Namaste! we at fortune resort grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at fortune hotels. Thanking you sincerely
par un voyageur
Publié le 22 mai 2023 sur Hotels
amazing stay
Commentaires de Gestion de l’hôtel
24 mai 2023 par Kushal Sharma, Gestion de l’hôtel
Namaste! we at fortune resort grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at fortune hotels. Thanking you sincerely
par un voyageur
Publié le 27 nov. 2022 sur Expedia
This hotel is best property when you want to visit Mussoorie. It is located right at the entrance of mall road and all the tourist destinations are close by
Commentaires de Gestion de l’hôtel
16 déc. 2022 par Kushal sharma, Gestion de l’hôtel
Namaste! We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at Fortune Hotels. Thanking you Sincerely
par un voyageur
Publié le 8 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Kushal sharma, Gestion de l’hôtel
We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at Fortune Hotels.Thanking you
par un voyageur
Publié le 5 févr. 2021 sur Expedia
The property needs renovation.
The rooms have become quite old and flaky, and even if cleaned, they look messy.
The morning breakfast staff seemed rude and tired.
Staff at the reception too was quite cold, and unwelcoming.
Commentaires de Gestion de l’hôtel
2 juill. 2021 par Jagdeep Guleria, Gestion de l’hôtel
Dear Guest
Namaste!
We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall you found the resort up to your expectation. We look forward to welcoming you back again in the near future at Fortune Hotels.
Thanking you
Sincerely
Fortune Resort Grace
par un voyageur
Mixed bag stay , seen better Fortune properties
Publié le 31 janv. 2021 sur HotelsThe maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
Commentaires de Gestion de l’hôtel
27 août 2021 par Jagdeep Guleria, Gestion de l’hôtel
Dear Guest
Namaste!
We at Fortune Resort Grace thank you for having stayed with us. Thanks for giving us valuable feedback. We are glad to know that overall, you found the resort up to your expectation. We look forward to welcoming you back again soon at Fortune Hotels.
Thanking you
Sincerely
