Sur la plage.Broadway at the Beach et Myrtle Beach Boardwalk (promenade) se trouvent Ă moins de 5 km de hĂŽtel Ă Myrtle Beach. De plus, Plages de Myrtle Beach est Ă moins de 1 km et Golf de Myrtlewood est Ă moins de 5 km.
HĂŽtel sur la plage prĂšs de Broadway at the Beach
As a guest of Mermaid Inn, you'll find a seasonal outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. Mermaid Inn also features a garden, a picnic area, and express check-in. Limited free parking is available on a first-come, first-served basis.
Something was leaking from the ceiling and was all over the towels in the bathroom. Dead bugs in the room. People were shooting up in the laundry room. Told them were were not staying and they tried to give us another room and refused to give a refund. Will never stay there ever and would not recommend for anyone.
Didn't send room info until I called several times. Said he did and hung up. Had to called back several times.Toilet seat nasty looking. Tub nasty looking. Blanket has brown spot on it. Killed a big water bug. Windows dirty looking. Could not turn air down or off. No trash can. Stairs need to be repaired. Would not want to stay here again. Location was perfect
Room was dirty , had a smell there was stain on the sheets like they have bed bugs, door used a code an could not be locked from inside , blind was broke . Had to leave an they refuse to refund and the third party just giving me a run around.
As Disabed people we were stuck on a 3rd floor with no elevator plus a toddler and young child. It was an extremely difficult weekend getaway with our grandchildren.
Extremely Disappointed â Poor Cleanliness and Unsafe Conditions
I rarely leave reviews, but my recent stay at this hotel was unacceptable. The comforter on my bed was burnt, which is both unsanitary and unprofessional. I was shocked that something so visibly damaged was still placed in a guest room.
In addition, the stairwells and common areas were dirty, and trash was overflowing throughout the property. It gave the entire place a neglected and poorly managed feel.
This is not the experience I expected or paid for. I hope management takes this feedback seriously and addresses the cleanliness and quality control issues immediately. I will not be returning and donât recommend this hotel.
I booked this hotel because it is next door to where my cousin was staying and I wanted to be there for her wedding. I never even stayed in this place one night. They have a total virtual check in.I was never made aware of any check in process when i spoke to someone on the phone earlier in the day to let them know I would be arriving late. I got an email saying I will need a physical key and I would get information on retrieving it. They did not tell me how I would receive this information. I never received the information when arriving at 12 am in the morning there is no clerk no way to communicate and we had to find another place to stay.Upon our late arrival we spoke with a guest that also had issues with check in. I called and spoke with someone the following day and they put the blame on me and would not refund although I had all emails and texts they sent and none of it had any information that I needed to check in. They sent me the information a day later. I disputed the credit card charges and did receive my refund. I am glad now that we did not stay here. Being next door at my cousins place and seeing this place from above it did not look like a comfortable or well kept place to stay. The pool was very dirty looking. Definitely would not recommend this place. If they do not keep any clerks or anyone available who would you go to for any issues or anything you would need during a stay there? This hotels operations are inefficient and lack proper oversight.
Location is great; right on beach! Rooms were clean and we didn't see any bugs. Beds were comfortable. However, there was no deadbolt on the door. Room had no hangers at all and stairs up to room looked like they were about to rust through! There was no cleaning service at all during the stay. Shower was terrible! Pool was green and murky. I asked for a late check out and was told we could have one if I left a 5 star review on Google and sent them a screen shot. I declined since that is unethical. Overall, not a good experience.
Online check in was not so good. The roomâs electronic keypad had dead batteries so I had to message check in group and get more instructions on how to enter the room. Once inside room was ok, A/C worked great! The pool at the property was in poor condition and was very dirty when we went to swim. We decided against it and waited for pool cleaning people to clean things up. There was no shade poolside and no umbrellas for tables. There were also broken pool chairs lying around on the pool deck area.