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Best Western Dorchester Hotel

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Best Western Dorchester Hotel

Daily cooked-to-order breakfast for a fee
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room
Lobby
3 restaurants, breakfast served
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Place, Bastion
    ‪3 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (YCD)
    ‪14 min drive‬

Room options

1 King Bed, Non-Smoking, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 4

King Suite

  • Sleeps 4

Harbour View Room With Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbor View

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4

Guest Room With 2 Double Beds, Non-Smoking, Harbour View, Refrigerator And Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Two Double Bed Suite

  • Sleeps 6

Premium Queen Suite with Harbor View

  • Sleeps 4

About the area

Nanaimo

Heart of Nanaimo.Your stay at this hotel will put you steps from Bastion and a 5-minute walk from Vancouver Island Military Museum. Nanaimo Museum and Maffeo Sutton Park are also within half a mile (1 km).

What's nearby

  • Bastion - 3 min walk - 0.3 km
  • Maffeo Sutton Park - 3 min walk - 0.3 km
  • Casino Nanaimo - 6 min walk - 0.5 km
  • Nanaimo Museum - 6 min walk - 0.5 km
  • Old City Quarter - 6 min walk - 0.5 km

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Red’s Bakery - ‬3 min walk
  • ‪The Vault - ‬6 min walk
  • ‪Old City Station Pub - ‬2 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal in Nanaimo
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 71 guestrooms or units
  • 3 dining venues
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to our medical appointment
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a few days out of town and stayed here, it was a calm, friendly environment. It was close to all amenities we were looking for around the city
Stayed 2 nights in Nov 2025

4/10 Poor

Jacob

Business traveller
Liked: Cleanliness, property conditions & facilities
Quality-control of guests behaviour, for the quiet enjoyment of others. The noise coming from another room on the 4th floor bordered on being verbal and/or physical assault. I was on the verge of calling the police, not from the noise disruption, but for genuine fear of another guest's safety.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort
We liked hotel had smart tv with good cable channels. We could watch our YouTube channels. Especially good during winter months when it gets dark sooner.
Stayed 1 night in Nov 2025

8/10 Good

Haoyan

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jacee

Liked: Cleanliness, staff & service
Business-friendly
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. The only issue was it does have a bit of a musty smell. But everything is lovely and cozy. Parking is a bit difficult too, being downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

James

Business traveller
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Micheal Owen

Stayed 1 night in Nov 2025

6/10 Okay

Ross

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and friendly staff, great location, clean, well kept.
Stayed 2 nights in Nov 2025

8/10 Good

Marilyn

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. You must get a room with a view of the harbour.
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Check in experience was seamless, the room met expectations, staff were helpful and friendly
Stayed 1 night in Oct 2025

8/10 Good

Francis

Stayed 1 night in Oct 2025

8/10 Good

Talvin

Stayed 3 nights in Oct 2025

10/10 Excellent

Viviane

Travelled with family
Liked: Cleanliness, staff & service
Check in was perfect! We got at the hotel at 1pm and our room was ready! The staff sent a message about it earlier in the morning! We really appreciated it! The room is small but comfy! The view is "the plus"!
Stayed 1 night in Nov 2025

10/10 Excellent

Dmytro

Stayed 3 nights in Oct 2025

10/10 Excellent

Garnet, Vernon

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
The rooms are very clean. The bed is super comfortable. Parking is easy and convenient. Very centrally located for anything you need to do downtown. Highly recommend.
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was pleasant to deal with, fast service.
Stayed 2 nights in Oct 2025