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Coast Bastion Hotel

3.5 star property
3.5-star eco-certified hotel near Departure Bay Ferry Terminal

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Photo gallery for Coast Bastion Hotel

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | Room amenity
Lobby
Reception
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | View from room
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
11 Bastion Street, Nanaimo, BC, V9R6E4
  • Old City Quarter
    ‪5 min walk‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King)

9.8 out of 10
Exceptional
(49 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens)

9.6 out of 10
Exceptional
(77 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbor View (Coast Premium King with Ocean View)

9.8 out of 10
Exceptional
(49 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Nanaimo

City center stay.At this hotel, you'll be steps from Bastion and Vancouver Island Military Museum. Nanaimo Museum and Casino Nanaimo are also within half a mile (1 km).

What's nearby

  • Nanaimo Museum - 4 min walk - 0.4 km
  • Old City Quarter - 5 min walk - 0.4 km
  • Vancouver Island University - 3 min drive - 2.4 km
  • Departure Bay Ferry Terminal - 6 min drive - 3.8 km
  • Duke Point Ferry Terminal - 18 min drive - 18.1 km

Getting around

  • Nanaimo, BC (YCD) - 14 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬5 min walk
  • ‪Lighthouse Bar and Restaurant - ‬6 min walk
  • ‪Penny's Palapa - ‬4 min walk

About this property

Coast Bastion Hotel

3.5-star eco-certified hotel near Departure Bay Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Coast Bastion Hotel. Parking is available for a fee.

This 3.5-star Nanaimo hotel is smoke free.

  • 179 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Coast Bastion Hotel offers 179 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Finnish, French

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 9 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Self parking fee: CAD 9.00 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast Bastion
Coast Bastion Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo
Coast Bastion Hotel Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Hotel Hotel Nanaimo

Coast Bastion Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 883 out of 1280 reviews
Rating 8 - Good. 298 out of 1280 reviews
Rating 6 - Okay. 63 out of 1280 reviews
Rating 4 - Poor. 13 out of 1280 reviews
Rating 2 - Terrible. 23 out of 1280 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just a little disappointed that there was no recognition of our 35th Wedding Anniversary, as other hotels had done during our 10 day trip throughout Vancouver Island!
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service!
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kin Fun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Rachelle

Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice views
Stayed 1 night in May 2025

6/10 Okay

Yun Jeong

Travelled with family
Disliked: Staff & service, amenities
There was very noisy, drunken guys next door after 10 pm. They used swear words and shouted. Room was very poor at noises. After a front desk call, they slammed the door one by one whenever they moved over other room. It was awful as my two children was very stressful because of it.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and views! This is the place to be.
Stayed 1 night in Apr 2025

10/10 Excellent

Shahin

Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Beautiful views
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very nice, my exceptions were blown honestly. i would definitely come back in the future !
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!! It’s such a good deal. We got an amazing large room with view. It’s in the perfect location, close to the harbour, theatre, downtown shop and cute restaurants. We could walk anywhere we needed to go. The room was clean, looks new and had big comfy beds. The hotel is quiet and feels safe. The staff was very friendly. They even called up to our room after check-in to make sure we had all we needed. Will definitely stay here again and would recommend to others!
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. 14th floor great view of the water and Coastal Mountains
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

bryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself, the room and staff were excellent. The area around was not so much. We took one elevator from the parking garage that had a very strong odor of urine inside it. Good central location with lota of things to do around. Beautiful views of the water. Lots of construction and road closures around which of course is no fault of the hotel. We didn't feel very safe walking at night in the area
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Beautiful room, very comfortable bed and good gym facilities. Highly recommend.
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked solely based on photos and ocean view. I stupidly did not read any reviews. We arrived at around 8pm, there was constuction and closed roads, we followed the detours and were taken around the perimeter of the hotel, where we drove past a whole bunch of homeless people sitting/sleeping on stairs opposite the hotel, which is also near the entrance to underground parking. As two women on our own we did not feel safe going in there. I had to park a couple of blocks away opposite Service Canada building. I wondered if my car would still be there in the morning, thankfully it was. Although none of this was the hotels fault, you should be aware of the surrounding area and how unsafe we felt driving and walking near the hotel.
Stayed 1 night in Apr 2025

4/10 Poor

William

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness

Last time here…

Heating/cooling system wasn’t working, had to leave patio door open all night to cool. Long black hairs in bathtub. Worst part was no onsite parking! Had to park down the road in unsecure public parade.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are friendly & professional. Nanaimo needs to deal with its homeless/drug problem.
Stayed 1 night in Apr 2025