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Courtyard By Marriott Nanaimo

3.0 star property
3-star Art Deco hotel near Departure Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Standard Room, 2 Queen Beds
Reception
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Duke Point Ferry Terminal
    ‪17 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Nanaimo

Close to airport.With a stay at this Nanaimo hotel, you'll be steps from Casino Nanaimo and Vancouver Island Military Museum. Nanaimo Museum and Bastion are also within half a mile (1 km).

What's nearby

  • Nanaimo Museum - 2 min walk - 0.2 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 6 min drive - 4.1 km
  • Duke Point Ferry Terminal - 17 min drive - 17.8 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Javawocky - ‬4 min walk
  • ‪The Vault Cafe - ‬3 min walk
  • ‪Lighthouse Bar and Restaurant - ‬5 min walk
  • ‪Penny's Palapa - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

3-star Art Deco hotel near Departure Bay Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 9 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

Arabic, English, Farsi, Hindi

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 9 per day)
  • Covered self parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 872 reviews
Rating 8 - Good. 160 out of 872 reviews
Rating 6 - Okay. 46 out of 872 reviews
Rating 4 - Poor. 15 out of 872 reviews
Rating 2 - Terrible. 34 out of 872 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to lots of nice resturants
Stayed 3 nights in Mar 2025

4/10 Poor

Tishee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hello there wasn’t anything online that hot tub wasn’t working the hotel said they would give me 25 percent discount through you
Stayed 1 night in Feb 2025

10/10 Excellent

Struan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every time I go through Nanaimo. Great location and clean and quiet rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Kaelin

Stayed 1 night in Mar 2025

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot downtown nanaimo. Check in was quick and easy! Parking is across the street in a parkade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark, Squamish

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and exceptionally quiet!!
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean in good location for catching the ferry, and good location for food and casino
Stayed 1 night in Mar 2025

10/10 Excellent

Rochelle

Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness
TV wasn’t working in the room and front desk was not helpful trying to resolve the issue. Not very much parking for the hotel - which is also annoying when you are paying an extra $10/day for parking and very few parking spots designated for the hotel guests.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rima

Business traveller
Not really worth the price. Hot tub broken, housekeeping doesn’t answer or call back. Marriott prices for 2 star stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Leatee

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for a night but the area seemed convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Keena

Travelled with family
Liked: Amenities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandy, victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Port Theatre. Great location.
Stayed 1 night in Feb 2025

2/10 Terrible

Marcina

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Little communication during check in, although we had never stayed before. Hot tub out of service and no notification. Pool sensor broke and access to the pool was impossible for the whole morning. Our shower wouldnt drain properly, they "fixed it" but the problem remained. We attempted to get a quick dinner at the Bistro downstairs, simple .eals were selected and it took over an hour to get our food, baked mac and cheese was not baked and has no seasoning, chicken fingers were overcooked and dry. Very disappointing for a hotel restaurant. Upon check out they were unable to take multiple payment methods so the adults could split the room costs. Then they charged 2 cards the full amount of the stay. Still waiting to see the deposit returned from the stay as well. Needless to say, we will not be going back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So handy to be close to the Port theater nice clean comfy rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. Just like any other Courtyard. Bed comfortable. Parking was a nightmare. I drove around for 40 minutes in two lots trying to secure a spot. Finally found one downstairs where there was many spots only to find that the elevators have been turned off at 4:30pm. It also seems that people are living in the staircases in the main parkade. I felt very uncomfortable walking back through early the following morning. Over all the hotel is just fine but the parking situation is just terrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby lounge was classy, contemporary and professional. Happy Hour deal. It was perfect for providing options for a quick bite right on site at Check-In. It should be promoted to guests in the pre-check-in communication.
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and comfortable. Restaurants staff are helpful but very expensive for the range and quality of food.
Stayed 1 night in Feb 2025

4/10 Poor

RUIQING

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing to stay at with our hockey team!
Stayed 3 nights in Feb 2025