Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2019 sur Expedia
par un voyageur
Publié le 10 juill. 2017 sur Expedia
Bel endroit mais infesté d insectes ds les matelas ...
par un voyageur
Sad To See It Go
Publié le 18 févr. 2024 sur HotelsThis was our first time at FireFly, and we had high hopes of making it our ongoing spot, but we understand it has been sold. No one knows what the future holds. It is a sad situation for employees at the hotel, and even the restaurant. The pros are definitely the employees! They could not have been nicer, in spite of the uncertainty of future employment. Andrea, in the office, was very helpful in assisting with changes we had to make due to an emergency. Jarvis, in the office, is amazing. Thoughtful, helpful, with a great personality!!!!! He would do well anywhere, and be a real asset. Addy, in housekeeping, was a delight. She wasn’t our housekeeper, but would brighten up your day anytime you came in contact with her. And, Miss Darby was excellent (our housekeeper). Very pleasant, and helped us with some laundry. My husband’s socks have never been whiter! Gary, in security, was so nice to talk with, and went out of his was to make us feel comfortable.
Cons. The property could use some updating, both inside, and out. Water pressure was sometimes an issue. We went 2 days without TV, and wifi was iffy at best. We never saw anyone at the security entrance. Gary can’t be at the beach, and entrance, at the same time. We would have considered going back, but because of the total uncertainty of the property we have already made arrangements elsewhere. You have to book early for these small, local, affordable, places.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Very safe and quiet
par un voyageur
Publié le 26 janv. 2024 sur Expedia
par un voyageur
Publié le 6 janv. 2024 sur Expedia
par un voyageur
Publié le 11 déc. 2023 sur Hotels
par un voyageur de Southfield
Publié le 11 nov. 2023 sur Expedia
I was here 11/3-11/10/2023. The price rt air (DTW) & stay was $500. Can’t beat it. When we arrived, I was shown the room the package included-shared bathroom-and was offered an upgrade for $100 more pp. No problem. $600 for a one week. All good. Desk employee who arranged accommodations-Travis- very very nice and pleasant. Housekeeping staff very friendly. My only complaint is the food at the Firefly. Terrible and overpriced. We ate there a couple times and quickly began eating 2 doors down at the Sandy Haven. EVERY DAY. Excellent drinks, food and prices. Full breakfast with French toast, eggs, bacon & potatoes $8! The wonderful think about being along this Negril beach strip is that you can walk along the beach and visit neighboring properties’ bars and restaurants; all beaches are public. You don’t have to stay there to eat there and thank goodness for that- you won’t be stuck/limited to where you lay your head! I would return to Firefly. Rooms 14 & 19 are GREAT & highly recommended. AC works GREAT. Wifi is OK.
par un voyageur
Disapointing
Publié le 15 août 2023 sur HotelsWe booked this hotel in Negril as an extension to our stay in Montego Bay. It was literally one of the only hotels available. We took our chances and were so disappointed. The property had garbage piled up all over and the smell and bugs from the garbage were so awful, we had to plug our noses each time we walked to our room. There were old appliances like washing machines or dryers laying around on the property. We had a death in the family the day we arrived and had to leave early. The property was very gracious and agreed to refund the remaining part of our stay. They even wrote a letter and signed it agreeing to the refund, however they did not abide by their agreement and once we left, they never refunded the money. They did not return any of our phone calls or emails or requests to speak with the manager. We will certainly NOT return to this hotel or recommend it to anyone else.
par un voyageur
Publié le 10 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2023 par Howard, Gestion de l’hôtel
Thank you for you review, appreciate the feedback
