Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2022 par Guest Relations Management, Gestion de l’hôtel
Hello Robert,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
par un voyageur
Publié le 22 août 2018 sur Expedia
Mauvaise connection wi fi....le gym manque d'equipement,la salle de la piscine manque d'aeration ca sent la moisisure......Apart ca le reste va bien
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jayden,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered to address them promptly. If you have a moment, please provide additional details about your stay.We appreciate your feedback and hope to have the opportunity to improve your perception in the future.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Xiao Qing,Thank you for providing your feedback. We appreciate your input and would like to learn more about your experience to better understand how we can enhance our services. If there are specific aspects you'd like to highlight or discuss further, please feel free to share them with us. Your satisfaction is our priority, and we are committed to making improvements based on your insights.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Amy,Thank you for your feedback and for rating your experience 4 out of 5. We appreciate your input. If there are specific areas where we can improve or if you have any suggestions for enhancement, please feel free to share your insights. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.
par un voyageur
Publié le 2 mars 2024 sur Hotels
For one night OK but several nights would be pushing it
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Howard,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to know more about your experience to better understand how we can improve.If you have specific details or suggestions on how we can make our guests' stays more enjoyable, please feel free to share them with us. We value your input and are committed to providing the best possible experience for our guests.We hope to have the opportunity to welcome you again and exceed your expectations on a future visit.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Have stayed in clarion hotels before and they were awesome. You need to close this one down. It is disgusting. I have pictures of trash, rust on tub, ceiling, ice machine broken, had to walk forever to get ice, lady at desk was not helpful or friendly, bar closed Friday at 5:30. Restaurant had not one car car
Commentaires de Gestion de l’hôtel
5 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Holly,Thank you for taking the time to share your recent experience with us. We deeply regret to hear about the challenges you encountered during your stay. This is certainly not the level of service we strive to provide, and we apologize for any inconvenience caused.Your feedback is crucial in identifying areas for improvement, and we assure you that your concerns will be addressed with the relevant departments to ensure a better experience for our guests moving forward.We appreciate your understanding and hope you might consider giving us another chance to provide you with the exceptional stay that our guests usually enjoy.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Deadbolt didn’t work, latch was loose on door but that’s what you get for a cheap rate I guess
Commentaires de Gestion de l’hôtel
1 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Moises,Thank you for bringing to our attention the issues you encountered with the deadbolt and latch in your room. We sincerely apologize for any inconvenience this may have caused during your stay. Your feedback is crucial to our continuous improvement, and we assure you that we will address these issues promptly to enhance the overall guest experience.If there's anything else you'd like to share or if you have additional suggestions for improvement, please feel free to reach out. We appreciate your input and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Peter,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered to address them promptly. If you have a moment, please provide additional details about your stay.We appreciate your feedback and hope to have the opportunity to improve your perception in the future.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Horrible smelly the pool was not heated they had the ac on also in the pool area breakfast was disgusting
Commentaires de Gestion de l’hôtel
2 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Amber,Thank you for taking the time to provide feedback on your recent stay. We appreciate your honest review and apologize for any inconveniences you may have experienced.We understand that certain aspects, such as the pool conditions and breakfast, did not meet your expectations. Please know that we take your concerns seriously and are actively addressing them to enhance our overall guest experience.Your insights are valuable, and we're committed to making improvements based on your feedback. If you have any additional details or specific suggestions you'd like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.
