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Borough Arms Hotel

Property class: 3
3-star hotel near New Vic Theatre

Choose dates to view prices

Photo gallery for Borough Arms Hotel

A couple kissing in front of a building with a sign that reads "Borough Arms Hotel."
A banquet hall with round tables, white tablecloths, and chairs with gold sashes.
A restaurant with multiple tables set for dining, featuring white tablecloths and red napkins.
A bedroom with a bed, two armchairs, a desk, a television, and a large mirror.
A bar counter with a Guinness beer tap, a Jack Daniel's bottle, and a sign for the bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX
  • Place, Apedale Community Country Park
    ‪3 min drive‬
  • Place, New Vic Theatre
    ‪3 min drive‬
  • Place, Alton Towers
    ‪44 min drive‬
  • Airport, Manchester (MAN)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

A hotel room with a bed, a nightstand, a lamp, and a red carpet.

Standard Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Ensuite

A hotel room with two beds, a wooden headboard, bedside lamps, a red carpet, a wooden table, and a coat rack with hangers.

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Ensuite

A hotel room with a bed, a nightstand, a lamp, and a red carpet.

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite

A bedroom with a bed, two armchairs, a desk, a television, and a large mirror.

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with a bed, a chair, a nightstand, a lamp, and a window with curtains.

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A bedroom with a large bed, a nightstand, a wall-mounted lamp, a radiator, and a painting on the wall.

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A neatly made bed with a brown headboard and footboard, flanked by two bedside tables with lamps. A decorative wall piece is visible above the bed.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a bedside table, a nightstand, a lamp, and a framed picture on the wall.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the area

Newcastle-Under-Lyme

In Newcastle-Under-Lyme .You'll find New Vic Theatre and Royal Stoke University Hospital within 3 miles (5 km) of this hotel. Waterworld and The Potteries Museum and Art Gallery are also within 3 miles (5 km).

What's nearby

  • Apedale Community Country Park - 3 min drive - 2.4 km
  • New Vic Theatre - 3 min drive - 2.1 km
  • Waterworld - 8 min drive - 4.4 km
  • Trentham Gardens - 12 min drive - 8.4 km
  • Alton Towers - 44 min drive - 33.2 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Arnold Machin (Wetherspoon) - ‬2 min drive
  • ‪The Shed Cafe Bar - ‬3 min drive
  • ‪Milehouse Fish Bar - ‬7 min walk
  • ‪The Hopwater Cellar - ‬18 min walk

About this property

Borough Arms Hotel

3-star hotel near New Vic Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Borough Arms Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Newcastle-Under-Lyme hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1783
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • Dining venue
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

An indoor swimming pool with clear water, tiled walls, and a view of greenery outside.
Holiday Inn Stoke on Trent M6, Jct 15 by IHG
Newcastle-Under-Lyme
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is CA $84
CA $101 total
includes taxes & fees
Sep 27 - Sep 28
Holiday Inn Stoke on Trent M6, Jct 15 by IHG

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

How close is Borough Arms Hotel to the airport?

Borough Arms Hotel is 35.2 mi (47-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at Borough Arms Hotel?

As of Sept 6, 2026, prices found for a 1-night stay for 2 adults at Borough Arms Hotel on Sept 7, 2026 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Borough Arms Hotel have an airport shuttle?

Airport shuttle services are not available at Borough Arms Hotel.

Does Borough Arms Hotel offer free breakfast?

Free breakfast isn’t provided at Borough Arms Hotel, but full breakfast is offered for a fee of GBP 9.50 for adults and GBP 6.95 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Borough Arms Hotel?

No, there is no casino at this hotel.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Borough Arms Hotel?

This hotel offers free self parking.

Does Borough Arms Hotel have a pool?

Borough Arms Hotel does not have a pool.

Does Borough Arms Hotel have a restaurant?

Borough Arms Hotel is home to Ostler Restaurant, which features British cuisine.

Does Borough Arms Hotel have a spa?

There are no spa services available at this hotel.

How close is Borough Arms Hotel to downtown Newcastle-Under-Lyme?

Borough Arms Hotel is 2.8 mi away from Newcastle-Under-Lyme.

Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 313 reviews
Rating 8 - Good. 109 out of 313 reviews
Rating 6 - Okay. 72 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 11 out of 313 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

P L

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Although the hotel would benefit from some updating it was really clean and the staff were very friendly and helpful. We had breakfast and an evening meal plus bar drinks and it was extremely good value for money. The meals were all home cooked and delicious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

The staff were really lovely and the food really good.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Wendy

Liked: Staff & service
Good parking. Convenient for town centre. Good breakfast. Lovely lady at breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gillian

Good parking ,excellent service by the manager
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Free on site Parking, rooms badic but clean, draft helpful
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Room was clean and had a comfy bed. Tea and coffee making facilities provided. Tv in room. Good parking to the rear and a good choice of breakfast. Hotel nice just a little dated. Staff were very friendly and accomodating.
Stayed 1 night in May 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Tidy, clean and comfortable room. The hotel is basic but perfectly good for a short stay. Friendly staff and good value, would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh. The car park felt safe. The room was clean. One comment, the heating was off and the room felt cool but otherwise we were very happy with our overnight stay. Would recommend to others who are looking for accommodation in Newcastle under Lyme.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, amenities
The room was very clean and comfort. Staff were very helpful.we had a lovely stay.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff only downside was the room 26 had some damp on the wall near the door wall paper was coming off be wasn’t comfy didn’t sleep much and you got 1 pillow
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room easy check in
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent lication to Town centre. Very comfortable bed, room clean and spacious. Staff extremely polite and helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff clean room fantastic breakfast
Stayed 1 night in Oct 2022
Verified review

8/10 Good

saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night stop Comfortable bed Lovely breakfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on arrival and each time we asked a question.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Graham

Disliked: Property conditions & facilities
Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Newcastle

Really friendly staff. Rooms clean throughout
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs fully, good value, would definitely stay again.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Mr Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities
Dusty and dated hotel. Staff were nice and was reasonably priced. Thin walls and noisey neighbours in the room next door. I wouldnt hurry back.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Aug 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy, good position in town

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, happy to have stayed, all staff were fantastic
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

HENRYK

Disliked: Cleanliness, amenities
The room was awful with mould in the bathroom and there was a smell of used cooking fat that permeated throughout the hotel. The staff were fine on reception.
Stayed 1 night in Feb 2026