Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gilles
Voyage USA
Publié le 8 sept. 2017 sur HotelsÉtape d'une nuit dans mon voyage aux USA rien a redire sur les équipements et le personnel de l'hôtel à part certains qui oublient qu'ils ne sont pas seuls
par un voyageur
Publié le 5 mai 2024
Super clear
Friendly staff
Recommended!!!
Commentaires de Gestion de l’hôtel
6 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Larisa!We're absolutely thrilled to hear about your positive experience at our hotel! Your kind words about our clean facilities and friendly staff mean the world to us. We're delighted that you found our team to be accommodating and helpful during your stay. Thank you for recommending us! We can't wait to welcome you back for another fantastic experience soon!
par un voyageur
Publié le 8 avr. 2024
Liked everything
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear David, Wow, what an absolute delight to read your glowing review! A perfect 5 out of 5 rating and the words "Liked everything" — talk about making our day!We're thrilled to hear that you enjoyed every aspect of your stay with us. Knowing that we hit the mark across the board fills us with pride and joy. It's music to our ears to hear that you found everything to your liking!We're especially thrilled that our team made such a positive impression on you. We take great pride in our service, so hearing that our staff went above and beyond to ensure you had a fantastic stay warms our hearts.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Andrea,We're truly sorry to hear about your experience during your recent stay with us. Your feedback is invaluable in helping us understand where we fell short and how we can improve. We aim to provide exceptional service and comfort to all our guests, and it's clear we didn't meet your expectations this time. If there are specific issues you encountered that you'd like to discuss further, please don't hesitate to reach out to us directly. We sincerely hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.
par un voyageur
Squeeky clean and quiet
Publié le 11 févr. 2024 sur HotelsHad an awesome room with a couch, bed, mini fridge, microwave, two counter areas to eat, tv. Room was squeeky clean, and so quiet except for freeway noise.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Trisha!We're thrilled to hear about your fantastic experience at our hotel! It sounds like you truly enjoyed all the amenities your room had to offer, from the cozy couch to the convenient mini-fridge and microwave. We're delighted to know that our dedication to cleanliness didn't go unnoticed and that you found your room squeaky clean. While we strive to provide a serene atmosphere, we apologize for any inconvenience caused by freeway noise. Nonetheless, we're grateful for your kind words and look forward to welcoming you back for another wonderful stay!
par un voyageur
published review # above its actual expierence
Publié le 11 févr. 2024 sur Hotelsbreakfast was medicore. rooms were ok. had to request roomservice. why are we still requesting room service in 2024? i'm paying for roomservice to bring fresh towels to my room.
almost never staff at front desk.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Guest, We're truly sorry to hear about your experience at our hotel. Your feedback regarding the breakfast, room service, and front desk staffing is valuable to us, and we apologize for falling short of your expectations. We understand the importance of prompt service and convenience during your stay, and we'll work diligently to address these issues to ensure a more seamless and enjoyable experience for all our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future for a more positive experience.
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Cathleen, What an absolute pleasure it was to read your fantastic review! We are delighted to hear that you rated your experience with us an impressive 8 out of 10. Your satisfaction is our utmost priority, and it's truly heartwarming to know that we've met your expectations. We're thrilled that you enjoyed your stay, and your positive feedback is a testament to the hard work and dedication of our team. We can't wait to welcome you back for another memorable stay, filled with the same level of excellence that you've come to expect from us. Here's to creating more wonderful moments together in the future!
par un voyageur
Publié le 25 janv. 2024 sur Expedia
It was a clean hotel that was close to a seminar I was taking. The price was right but I didn’t love the way the room had lights that were directly above the bed instead of on the night stand. It made reading/writing hard to do in bed with such harsh lighting. I also hated the mirror that spanned the entire backside of the wall in front of the bed, it was creepy. Things I did appreciate, the hotel was clean, it had a cute little window cushion/pillow for extra seating, and the staff was friendly. Overall it was good for a one night stay but it wouldn’t be my first choice next time.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Marisa,We appreciate your detailed review and thank you for choosing our hotel for your recent stay. We apologize if the lighting placement and the mirror design did not align with your personal preferences. However, it's important to note that these elements are the aspects of Wyndham's room design. We value your input and will certainly take your feedback into consideration as we strive to enhance our guests' experiences. We're delighted to hear that you found our hotel clean, enjoyed the window cushion, and encountered friendly staff during your stay. Your insights are valuable, and we hope to have the pleasure of hosting you again in the future.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Cathleen,We were thrilled to see your fantastic 8 out of 10 rating for your recent stay with us! Your feedback means the world to us, and we're overjoyed to know you had a positive experience. While we would love to hear more about your stay to make it a perfect 10, we understand that sometimes brevity speaks volumes. It's our utmost priority to ensure our guests feel comfortable and satisfied, and your positive rating is a testament to our efforts. We can't wait to welcome you back for another remarkable experience, and if there's anything specific you'd like to share in the future, we're all ears!
par un voyageur
Great value!
Publié le 18 janv. 2024 sur HotelsThis was a great option for a quick rest. The room was clean, the water was warm and the service was friendly. The only thing was the walls were pretty thin and we could hear the people above stomping around. For the price we got a suite which had microwave, mini fridge and wet bar. Spacious and comfortable. It is right of the highway so their is some "ambient" noise from that as well.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Victoria,We're thrilled to hear that you had a fantastic stay with us! It warms our hearts to know that you found our rooms clean, the water warm, and our service friendly – exactly the kind of comfort and hospitality we strive to provide. We're delighted you opted for our suite, equipped with a microwave, mini fridge, and wet bar, making your stay not just comfortable but also convenient. We appreciate your feedback about the thin walls and the ambient noise from the highway, and we'll certainly look into how we can make improvements in those areas. Despite these minor hiccups, we're delighted you enjoyed the spaciousness and overall comfort of your stay. We can't wait to welcome you back for another restful experience!
