Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très deçu
Publié le 28 déc. 2021 sur HotelsChambre sale, salle de bain sale, confort très moyen
Commentaires de Gestion de l’hôtel
28 déc. 2021 par John, Gestion de l’hôtel
Hi, Stephane. Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, John
par Véronique
Son prix
Publié le 17 avr. 2017 sur HotelsChoix de l'hôtel vis-à-vis de son prix au vu des autres hôtes sur ORLANDO
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Thanks for rating us superbly, Guest! Glad to know that you loved our services :) Regards, Lisa
par un voyageur
Publié le 18 févr. 2024 sur Hotels
They tried to put me in a dirty room 3 times then said they were full. The rooms had no sheets on the bed, garbage on the floor, etc. the elevator was not working either
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 15 févr. 2024 sur Expedia
No comment
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa , Gestion de l’hôtel
Thank you for sharing your seamless experience, Phillip! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Lisa
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Albin! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Room was in poor condition. Some lights didn't work. Poor repair jobs on walls bathroom tub, and tiles. Weird odor in room. Was not anywhere near a $200 a night room.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Guest! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
par un voyageur
An ok place to stay
Publié le 12 févr. 2024 sur Hotels1st night was noisy from above, they had a dog that you could hear walking around following it’s owners as they walked around and dropped things on the floor they have new wooden floors, so you hear all the walking around. Price was worth it. Towels don’t dry to well. So buy some extras and bring them with you , especially if you plan on going swimming in the pool. A Walmart Super Center is close by. 2nd night was quiet, 3rd night noisy again. Staff was all friendly.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
We are sorry to hear about your experience, David! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa
par un voyageur
Freezing in Orlando
Publié le 9 févr. 2024 sur HotelsThe Heater wasn't working. Finally replaced it 3 times to get it working. Literally froze my buns off! Phone didnt work for 3 days . Bed was very comfortable. Thank you
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Michael! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 9 févr. 2024 sur Expedia
property have roach and need to be maintained
Commentaires de Gestion de l’hôtel
2 mai 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience, Celeste! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
