Note fondée sur 1 079 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2024
Great hotel with a helpful staff and great location .
Commentaires de Gestion de l’hôtel
27 mai 2024 par Marsha, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO-INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn
par un voyageur
Publié le 23 mars 2024 sur Expedia
First thing we experienced was no shuttle from the airport. They say they have a shuttle but when we called was first hard to get a hold of. We had to call 3 times to see when someone was coming to pick us up. Each time they said 20 min. After 1:15 minutes we ended up finding a cab to take us. Check in once we got there was good. Room we had smelled a bit funny. When asked the maid if there was any air freshener she said no. Pool was nice and was heated. Here in March and was a bit cooler day so great for the kids. Nice food area and bar area. Would I come back. Probably not. Lots of options in the area and this place was very expensive at over &400 for what you get.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Leti, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. I am disappointed to read that your stay was less than perfect and will use your valuable feedback to help align our efforts here at the hotel. Your satisfaction is important and the team does work tirelessly to ensure a safe and comfortable stay for all of guests. I thank you for recognizing the quality of our amenities such as the heated pool and the bar. I'll share your comments with them. I am surprised to hear about the lack of service provided by our shuttle service. I will certainly follow-up on what can be causing the issues you experienced. At Holiday Inn, an IHG Hotel, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Leti, Gestion de l’hôtel
Thank you for staying with us and for giving us this great score.hope to see you again soon.
par un voyageur
Publié le 22 mars 2024 sur Hotels
Fix your hotel. Hooks on walls aren’t in place and there’s a general air of “a hedge fund bought our company and is trying to cheap out in basic cleanliness” and it’s depressing how far y’all have fallen.
Commentaires de Gestion de l’hôtel
24 mars 2024 par Leti, Gestion de l’hôtel
Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the quality of your room. I understand your dismay and I am sorry. This is not the joy of travel for all experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end.I appreciate you as our guest and I still hope you would give us another chance in the future.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Leti, Gestion de l’hôtel
Thank you so much for taking the time to share your feedback, it is very valuable to us. I see our team was able to meet and even exceed your expectations in most areas. We will make sure we share your great experience with the team.Thank you again for staying with us and we hope to see you again soon.
par un voyageur
Publié le 21 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Leti, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Lovely bar area
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO-INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO-INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur de Mentor
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO-INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Very convenient and modern property. Excellent and professional service from all staff. Restaurant on property has great food service. They provide complimentary shuttle service to the airport. Noticed your staff is always busy and dedicated. Liked staying both times before and after cruise. Glad decided to stay in your hotel. Thank you so much.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Hotel Team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO-INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
