Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great find!!
Publié le 11 avr. 2024 sur HomeAwayThe pictures were accurate. The bed is super comfy and was a good size. This room was perfect for me and my 8 year old. There is an informational binder in the room that states only enough soap, shampoo, and body wash provided for 1 day and guest is responsible for the other days. however there was no body wash so i would recommend bringing your own toiletries. There did not seem to be an outdoor play area like listed. We were disappointed that we were not notified the hot tub would be out of service the first half of our trip, but took full advantage of it when it did open! with all that being said the resort amenities are amazing. beware the arcade though: half the games don’t work but still take your $. We will 100% book this vrbo again. It allowed me a resort vacation at an affordable price. We had an amazing time! The property is very safe and secure. who goes on vacation to stay in their room anyways :). Thank you so much to the host for providing this type of accommodation!
par un voyageur
very small room, unexpected addition of resort fee
Publié le 4 avr. 2024 sur HomeAwayThe room was VERY small, could barely move around the bed. In truth the room does appear small in the pictures but there is also the addition of a portable AC unit that is vented into the window that you cannot move right at the entrance of the door (NOT PICTURED). It was just me in the room so it was manageable but 2 people would've been uncomfortable. The picture did show a tight space so I kind of knew what I was getting into there however I am most disappointed w/addition of resort fee/per day even though I was only at the pool/restaurant area 1 of my 5 days for literally 30 minutes.
Extra big kudos to the desk/check in personnel that recommended Tacos Don Andres though. Authentic Mexican and incredibly delicious! I ate it on the ironing board (thank goodness for that amenity!) Overall it was OK, safe, and inexpensive but if I visit again I would likely consider looking elsewhere.
par un voyageur
ROOM RENTAL.
Publié le 8 févr. 2024 sur HomeAwayNot bad. Youre definately just renting the room.
par un voyageur
Terrible Accommodations
Publié le 24 janv. 2024 sur HomeAwayWe were booked to stay 10 nights but left after the first night to look for other accomodations! The description stated that it was a newly renovated room but it wasn't. The bathroom was all original with small bugs crawling around the floor. The queen bed took up 90% of the floor space ,so my husband and I had to walk sideways to access the bathroom, closet and exit. There was nowhere in the bedroom to open our suitcases to even unpack! The final straw was finding out that the owner did not disclose to us that all the resort's ammenities were shut down for maintenance. The resort still charged us the $20 unit fees per day until we went to complain. This rental unit should not be able to be listed for long term stays. One night is enough for anyone.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par VrboOwner, Gestion de l’hôtel
Jeff, I’m sorry for your experience but your review is inaccurate.
Jeff and his wife asked for alternative options to rent the full unit next door. The full size unit was priced at $120 vs $50 for this unit. I expressed to him that I will prorate what he paid and give him the option of the full house. Jeff and his wife declined to pay the difference. They demanded for extra amenities that I typically do not provide. I had stopped by the unit to provide them with porch furniture, white dining room chair, and a coffee maker. They took the white furniture and set it outside and used it as a footrest.
Jeff and his wife did not leave after the first night. They stayed for the entire reservation. Their personal code was used throughout their stay.
I had reach out to them to see if they had everything they need and I can accommodate. The couple did not use Vrbo to reply but insisted on using text message.
The resort offered alternative options for the lazy pool maintenance and the couple was provided with a 50% discount for their inconvenience.
After their stay the couple informed me they were filing a complaint for pool maintenance.
The property photo accurate display the room size and accommodation.
par un voyageur
Great stay
Publié le 15 déc. 2023 sur HomeAwayMy room was clean and convenient. The property was pretty. The pool area was nice too.
par un voyageur de Bayport NY
Good time
Publié le 18 nov. 2023 sur HomeAwayThe stay is what I expected. The front desk didn’t have my name in computer but it was fine. The only real hiccup was standing outside with my bags from airport in the rain trying to open door with a code that didn’t work.
The management answered the phone right away and saved the day.
The AC unit was pretty big for the room and hose took up half the window. Otherwise everything was fine!
Thank you
par un voyageur de Key West USA
Not what I expected
Publié le 4 nov. 2023 sur HomeAwayThe area was nice. Very near where our friends live.
The place was not advertised properly. There were were toiletries as pictured and the unit was smaller than expected.
We had to take turns going by the and the TV.
par un voyageur
Disappointed
Publié le 5 juill. 2023 sur HomeAwayI never received the code to check in. I looked through my emails and never got one. We drove 18 hours from Ohio to get there. We arrived after midnight and had to call to get a number to get into the room. When we got into the room. There were tiny bugs all over the batting toilet the sink and the floor. I have been to Florida several times. My cousin and aunt both live there and we were just there in April and they don’t have bugs like that. Also we had no toiletries. We couldn’t watch TV at all no cable no nothing. I was very disappointed. The 20.00 you pay each night for the amenities at the regal plans was nice we got to enjoy the pool the lazy river and eat. Other than that it was not a clean place.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Amy,
Your door code was sent to you in the Vrbo app at 6am on the day of your arrival. After my property manager notified me that you didn’t receive it. I resent the code. You had access to it because after my second message. You had used your personal code to enter the property.
The cable tv is working perfectly. I was just there to take inventory. We use a spectrum tv box. The room was provided with 2 remote controls. One for the tv and one for the cable box.
After your check in, I had made several attempts to make sure you had everything you need. You never communicated. Unfortunately without communication I was unable to assist.
The tiny black bugs comes out during the hot Florida temperature. We have treated our units.
par un voyageur
Small- needed help
Publié le 15 juin 2023 sur HomeAwayThe room was too small, or the bed was too big. The temperature was good. The screen for the ACs coming in on the right hand side might need mending. There is only one little bar soap. The bed was hard. There was a lot of dust under the bed with a broken suitcase holder. My suitcase barely fit in the room between the bed and the dresser. Maybe take the dresser out because you have lots of hanging room and side drawers, and the table. A coffee maker would’ve been so nice. The atmosphere and the neighborhood are great.
par un voyageur
Displeased
Publié le 24 févr. 2023 sur HomeAwayWas unaware of the mandatory resort charges on check in and didn’t even use the resort at all. No house keeping, no extra sheets for a scheduled week stay, had to ask for another roll of toilet paper? Displeased with the sound proofing and how we heard the other guests in unit A all day and all night. Was not informed on how the shower worked until asked. Under the bed was filthy and anything that happened to roll under there was covered in hair.
