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Cross Hotel Osaka

4.0 star property
4-star hotel near Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Exterior
Lobby
Lounge
Suite, Non Smoking (Cross Floor)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Osaka

Shinsaibashi stay.A stay at this Shinsaibashi hotel places you steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple.

What's nearby

  • Dotonbori - 1 min walk - 0.0 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪タブレスカフェ - ‬1 min walk

About this property

Cross Hotel Osaka

4-star hotel near Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 856 out of 1122 reviews
Rating 8 - Good. 207 out of 1122 reviews
Rating 6 - Okay. 44 out of 1122 reviews
Rating 4 - Poor. 7 out of 1122 reviews
Rating 2 - Terrible. 8 out of 1122 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tina

Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excelente service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a convenient location with excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

JUDY

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect. The best location and the amenities were first class. I would love to come back again!!
Stayed 2 nights in May 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay great breakfasts great service close to everything my Outstanding
Stayed 6 nights in Jun 2025

8/10 Good

Jeanine

Travelled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Love beautiful building and decor
Stayed 1 night in Jun 2025

10/10 Excellent

Hiu Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff. Highly recommended!
Stayed 4 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in May 2025

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Love the free coffee at the lobby. Helpful and nice staff. Close to everything.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Feels like an old Las Vegas hotel that is badly in need of an upgrade. Like in an old Las Vegas dirty hotel, someone had clearly been smoking in the bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Amar ashok Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved my stay at the cross hotel. It’s well located in possibly the most touristy area of Osaka, which means you’re surrounded by great shopping , restaurants , and other things to do. Yet the room is well sound proofed. It’s a small room but that’s expected of the hotel rooms in japan. A very good sized bathroom! With some amazing amenities (even a hair straightener!!) (Also am always impressed with Japanese toilets but here it was even more functional with a dryer etc lol) Also location is terrific to travel as it’s in between different subway lines and a walking distance to the outstation Namba railway station. The staff are all very pleasant natured. Try their best to speak English and the front desk girls spoke very good English ! So I would suggest anyone going there to also learn a few words of Japanese as appreciation. Also breakfast is aplenty. Great options. Fresh milk shake ! The only thing that could be negative for the hotel to improve on is that they say their breakfast is till 10:30. You can only enter by 10:00 am. That’s fair. So if you’re allowing someone to enter for breakfast by 10:00 am you expect the person to eat some breakfast. But sadly on my first morning when I went at 10:00 am, I found them already cleaning up the buffet. People were just filling up plates with fruits and whatever left. And that’s it. By 10:10am everything was cleaned up by the staff. I left having eaten only a banana and coffee. Still other days I went early and enjoyed
View from the room
Outside the hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Jagjot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed at the Cross Hotel Osaka during our trip to Japan last week. Here are our pros and cons: Pros: Excellent location. So much shopping, dining, and easy access to two subway stations. The location cannot be beat really, and this is imho the best thing about this property. Cons: The hotel itself is clean, but definitely a bit dated. The lobby is rather underwhelming, the beds were a bit hard and uncomfortable, and the pillows were also subpar. We stayed at various other properties in Tokyo and Kyoto during our trip to Japan and we felt the rooms and beds at Cross Hotel Osaka were the worst in our opinion. It is also on a very busy street so you hear a lot of noise at night: sirens, locals revving their motorcycles late at night, etc. We booked the property based on the very high overall score on Expedia (I believe it was a 9.6?) but I would give it a 7.5 based on these pros and cons. Again, location is excellent, just wish beds were more comfy and decor/lobby area were better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness
Great location! Loved that we got connecting rooms.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

10/10 Excellent

Weiqiang Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of all the action! If you prefer peace and quiet this place is not for you…
Stayed 7 nights in Jun 2025

8/10 Good

Xun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Though need to walk for about 8-10 minutes from the subway station, it is very close to the popular shopping area (Shinsaibashi and dotonbori). The hotel offers very convenient luggage storage service. One thing to be aware of is that it is by a heavy traffic street, so if your room is facing the street, it could be quite noisy.
Stayed 1 night in Jun 2025

8/10 Good

marilse

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

8/10 Good

Auburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and spacious but the lobby was not very nice/organized. Having better signs for designated areas and walls/coverings for luggage etc would look better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

hoan, orlando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

THUY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Minnelli Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025