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Four Points Flex by Sheraton Osaka Shinsaibashi

3.0 star property
3-star hotel near Dotonbori

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Photo gallery for Four Points Flex by Sheraton Osaka Shinsaibashi

Exterior
Property amenity
Reception
Lobby
In-room safe, desk, blackout drapes, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪3 min walk‬
  • Place, Dotonbori
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

7.0 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Osaka

Minami stay.Within a 10-minute walk of this Minami hotel, you'll find Dotonbori and Dotonbori Glico Sign. Kyocera Dome Osaka and Kuromon Market are also within 2 miles (3 km).

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 3 min walk - 0.3 km
  • Dotonbori - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 6 min walk - 0.6 km
  • Orix Theater - 9 min walk - 0.8 km

Getting around

  • Shinsaibashi Station - 3 min walk
  • Osaka-Namba Station - 11 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • ‪餃子と唐揚げの酒場。しんちゃん アメ村店 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪海底撈火鍋 心斎橋店 - ‬1 min walk
  • ‪CAFE BOHEMIA - ‬1 min walk
  • ‪西心斎橋応援団　勝男 - ‬1 min walk

About this property

Four Points Flex by Sheraton Osaka Shinsaibashi

3-star hotel near Dotonbori
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Osaka Shinsaibashi.

This 3-star Osaka hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 10 levels
  • Built in 2018
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Dining venue
Four Points Flex by Sheraton Osaka Shinsaibashi offers 186 accommodations with safes and slippers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Reception
Agora Place Osaka Namba
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 1,000 reviews
Agora Place Osaka Namba

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Tile flooring in room

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO
UNIZO Osaka Shinsaibashi
HOTEL UNIZO Osaka Shinsaibashi
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel
Four Points Flex by Sheraton Osaka Shinsaibashi Osaka
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel Osaka

Four Points Flex by Sheraton Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 835 reviews
Rating 8 - Good. 351 out of 835 reviews
Rating 6 - Okay. 61 out of 835 reviews
Rating 4 - Poor. 18 out of 835 reviews
Rating 2 - Terrible. 6 out of 835 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to Dotonbory. Close to metro station. Good dining options around. Hotel is a bit outdated but clean. Has safe box and small fridge. Good for a solo traveler, ideal for 2 nights.
Stayed 3 nights in Sep 2025

6/10 Okay

Mario

Travelled with family and small children
Locations
Stayed 3 nights in Sep 2025

8/10 Good

Christine Mae, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great, staff was wonderful. I had no issues with my stay. However, my friends in adjacent rooms had issues with air conditioning and complained multiple times. After the issue couldn't be resolved they were given 2 separate rooms to replace a two twins. One of these rooms still had no air conditioning. The location is in a great area, lots of fantastic dining options within walking distance and convenient stores nearby.
Stayed 10 nights in Aug 2025

10/10 Excellent

Dalton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RICARDO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Excellent location near subway entrance. Clean and modern small style hotel. Compact but it works. Convenience stores on same block.
Stayed 2 nights in May 2025

10/10 Excellent

zichu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are really small, otherwise all good
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A surprisingly quiet spot in a party neighborhood

A quick subway ride from the Shin-Osaka bullet train station, this hotel is in a popular neighborhood with many bars and restaurants nearby. I was concerned that the street noise might be a bit much, but the hotel is set back a bit from the street with windows facing building to each side and quality noise absorption.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was modern and well laid out (the room is small but that is the norm from our experience in Japan). There is a small 'sofa' in the corner that can be used to lay a single large suitcase out (my partner laid his out on the floor near the bed and it wasnt too in the way). Its around a 10 minute walk to the centre of Dotonburi and the famous Glico man.
Stayed 3 nights in May 2025

10/10 Excellent

Tien Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super close to a major subway hub so it is super convenient to use it as a base to explore Osaka. The staff are the front desk were super friendly and professional as welll. There are lots of eateries and convenience stores around the area too. It is definitely a good hotel for travellers who are looking more at staying out exploring the city for most of their time there and needed just a place to rest at night!
Stayed 6 nights in Apr 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Shinsaibashi Station and shopping and a 10 minute walk to Dotonbori or one train stop to Namba Station. We attended World Expo 2025 so the train there and back was fairly straightforward. We were two adults in the double room which was small, we had 2x 70cm and 2x 50cm carryons, we could only open suitcase at a time. Scarce in room facilities, included a kettle, 2 mugs, 1 spoon. Hair care and skin care and pyjamas were included. I would stay here again, maybe a bigger room if I came with my family.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Expensive for a small room

The location of this hotel can't be beat. But there are also plenty of downsides. While the room was cheaper compared to other hotels, the front desk was not helpful with my queries and barely spoke any English. The room itself is also very small. I had a hard time figuring out where to put my luggage inside the room and kept on hitting the walls in the shower. The housekeeping also did a very bad job. They did not change my sheets in the 4 nights I was there. This hotel is very basic. No bellman, no security and poor house keeping. I would say it offers similar services to an Air BnB. Be sure to set your expectations when booking in this hotel. It does not stand up to the Sheraton brand.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aleah Ashea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, easy to find, and clean.. Just about a minute or less walk from the Shinsaibashi Exit 7 from the Midosuji Line.. Also has a 7-Eleven on one side and a Family Mart on the other and walkable to Dotonbori.. Also, even after check out, you can leave your baggage to still continue exploring.. I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

8/10 Good

Sui

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Small rooms but good location and friendly staff.
Stayed 5 nights in Mar 2025

4/10 Poor

Alexandra Adelina

Disliked: Cleanliness, staff & service, property conditions & facilities
We Stayed 5 or 6 consecutive nights. The cleaning was supposed to happen every 3 days and it didn’t happen. The towels were not changed and I had to ask the staff to change them after 3 days. 2 elevators are not enough in the morning if one is used by the cleaning ladies. We literally had to wait 15min for the elevator and we were at first floor. No way we could go down taking stairs because they told us they’re used just in emergency cases. The staff speaks broken English and was hard to communicate effectively with them. I expected definitely higher service by such hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Malinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are kind of small. It was hard to fit luggage’s inside. We managed to make it work.
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Wah Kit Derek

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
rooms are extremely small and doesnt have space to open the luggage
Stayed 2 nights in Feb 2025

8/10 Good

Teresita

Travelled with family
Liked: Staff & service, amenities
The hotel was hard to find at first time as it is tuck in middle od some stores. Some staff doest speak english but still try to help. Convenient location and clise to slit of dining and shops.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sayaka

Stayed 2 nights in Jan 2025