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4.4 out of 5

"Lovely property in the heart of Palm Springs. Front Desk Manager Wes was very friendly and helpful. Loved the Drag Queen Bingo was a hoot. We liked th ... " More

By a verified traveller on Sun 11 Feb 2024

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Hotel Description

4-star boutique hotel near Palm Springs Convention Center

City center retreat

With a stay at this Downtown Palm Springs hotel, you'll be steps from Plaza Theatre and Agua Caliente Cultural Museum. San Jacinto Mountains and Desert Fashion Plaza Shopping Center are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the 6 conference rooms and free airport shuttle. Enjoy the 24-hour gym and unwind at the bar/lounge and poolside bar.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $222* Per night/room 23 Apr. - 24 Apr.

Superior Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Zoso ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zoso

Everyone (8) Couples (2)
4 out of 5

Posted by , from SAN JOSE on 16 Apr. 2024

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5 out of 5
Lovely property in the heart of Palm Springs. Front Desk Manager Wes was very friendly and helpful. Loved the Drag Queen Bingo was a hoot. We liked the hotel so much that we’ve already booked rooms for next year.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Guest Service Manager

We are so glad you had a positive experience with Hotel Zoso. Your support is invaluable to us. Looking forward to seeing you again soon!

5 out of 5
Great location, beautiful facility and friendly staff.

Posted by on 6 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Guest Service Manager

Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at Hotel Zoso. We look forward to welcoming you back soon!

5 out of 5

Posted by , from ALTADENA on 18 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Guest Service Manager

Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Guest Service Manager

5 out of 5
Fun Place to hang out

Posted by on 3 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Guest Service Manager

Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Guest Service Manager

4 out of 5

Posted by on 29 Mar. 2023

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Comment from Hotel Management

18 Apr. 2023 by Guest Service Manager

Thank you for choosing Hotel Zoso on your recent visit. We appreciate your business and look forward to seeing you again. Your feedback is very important to our efforts for continuously improving the guest experience and your comments are greatly appreciated.Sincerely,Guest Service Manager

5 out of 5
Close to downtown, spacious room, great interior design

Posted by on 13 Feb. 2023

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Comment from Hotel Management

16 Feb. 2023 by Chris

Thank you for reaching out and providing us with valuable feedback.

5 out of 5

Posted by , from VENICE on 11 Feb. 2023

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Comment from Hotel Management

16 Mar. 2023 by Guest Service Manager

Thank you for choosing Hotel Zoso on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your rating of our hotel. We truly appreciate our guest feedback. Sincerely Guest Service Manager

2 out of 5

Posted by , from COLUMBUS on 4 Feb. 2023

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Comment from Hotel Management

16 Mar. 2023 by Guest Service Manager

We appreciate your input and hope you can give us another chance to accommodate your stay a better time.

4 out of 5

Posted by on 4 Dec. 2022

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Property Features

Hotel Zoso offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Zoso. A roundtrip airport shuttle is free during limited hours. This 4-star Palm Springs hotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Palm Springs Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Hotel Zoso offers 162 accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • IPod dock
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 1:00 PM.

Hotel Zoso has a restaurant on site.

Spa Services

  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Zoso offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 42.05 per accommodation, per night

The resort fee includes:

  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Phone calls
  • Pool access
  • Shuttle service
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel Palm Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.