The TV did not work (and the frame around it was missing exposing a bare fluorescent light fixture and all cables). I tried to call the front desk, but the in-room phone was dead. I was tired and just wanted sleep so I went to bed. I tried to turn heat on, the AC was running and it was cold. I couldn’t get the heat to come on. I waited an hour, but nothing so I just turned it off. When I went to use the bathroom, I saw mouse/rat poop next to the tub. At 1:00 a.m. I was woken up by two men on the landing from room next door talking loudly for an hour or more. When I checked out later that morning, I told the front desk everything and they said they’d make a note of it. No apologies, nothing!