Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mr. Arifmamod,We would like to share our gratitude for the kind review you left following your recent stay with us.It is a pleasure to know your overall experience met your expectations.We hope to welcome you once more in the near future.Kind regards,
par un voyageur
Publié le 5 juill. 2023 sur Expedia
Parfait!
Commentaires de Gestion de l’hôtel
5 juill. 2023 par Guest Experience Team, Gestion de l’hôtel
Cher Monsieur Bernard,Merci pour ce gentil commentaire suite à votre séjour à Villa Marquis, member of Melia Collection.Nous espérons avoir la chance de vous accueillir de nouveau dans la Ville Lumière.Cordialement,Patricia CanosaGuest Experience Team
par un voyageur
Publié le 13 juin 2022 sur Expedia
par un voyageur
Publié le 3 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2021 par Daniel Sy - General Manager, Gestion de l’hôtel
Dear Isabelle,
We would like tot thank you for your good note on your stay with us.
It will be a pleasure to welcome you again anytime soon.
Best regards,
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Villa Matquis, member of Melia Collection , Gestion de l’hôtel
Dear Shauhan, Thank you for your perfect rating, and for sharing your experience with us.Your positive feedback is truly rewarding for our entire team.We look forward to having the pleasure of welcoming you back in the near future.Yours sincerely,Carmen Pertez de Leon Guest Experience Team
par un voyageur
Publié le 6 janv. 2024 sur Expedia
The hotel is absolutely beautiful and in an amazing area. Close to everything. Would stay here again for the hotel space.
However, we stayed over the new year and had two bad experiences with the restaurant. Not sure if it was because it was the new year or if it’s always this way.
Arrived New Year’s Eve after a long day of travel with a hungry child needing something to eat before we went out for the evening. We were told we couldn’t be seated in the restaurant because they were preparing for the evening which started at 7pm.
We were offered a small selection of tapas which was fine. However we ordered two of champagne and were told they weren’t opening bottles until the evening. We were offered already open bottles of white and red wine.
Breakfast at the restaurant was great.
Unfortunately that evening we wanted a glass of wine in the room after a day of sightseeing. At the bar we were told all the had was beer. No wine or cocktails were being served
Not very good service at all for a 5 star hotel which we had paid nearly €1000 a night to be at.
I understand it was a holiday but a hotel is a home away from home and people need food and service regardless of if it’s a holiday or not.
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Villa Marquis, Member of Melia Collection, Gestion de l’hôtel
Dear Mr/Mrs. Rhian,We would like to thank you for taking the time and leaving this review after your last stay at Villa Marquis, member of Melia Collection. We apologize for the inconvenience that you happen to have during your stay, we fully understand how you may have felt during this dates.We have forwarded this to the department in order to have more details and understand what may have happened.We remain at your complete disposal and if you have any questions, feel free to contact us directly.We look forward to welcoming you back in the near future in the City of Lights.Yours sincerely,Nawal El KlaiGuest Experience
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Great proximity to attractions and wonderful staff
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mr. Palumbo,We would like to extend our gratitude for the fantastic review you left following your recent stay with us here at Villa Marquis, Member of Melia Collection.We are glad our ideal location made your excursions throughout your stay all the more simpler, whether it be for a stroll along the Seine River or simply taking in the wonder of the Eiffel Tower.In addition, it warms our hearts to know that the staff's efforts contributed to the enjoyment you experienced during the time you spent with us.We hope to welcome you once more in the near future.Kind regards,Guest Experience Team
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Amazing staff, clean rooms. Staff is always ready to help.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mr. Muhammad,It was truly pleasure to have been your hosts throughout your stay with us in this wonderful City of Lights.From your various interactions with the staff to relaxing in a clean, comfortable room after a day of touring the city, it is heartwarming to know we were able to meet all your expectations.Know that your kind words will be shared with the entire team here at Villa Marquis, Member of Melia Collection.We look forward to welcoming you once more in the near future.Kind Regards,
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Villa Marquis, Member of Melia Collection, Gestion de l’hôtel
Dear Ms. Della, Thank you for staying here with us at Villa Marquis. Your feedback is very important to us. We look forward to welcoming you son in the City of Lights. Yours sincerely, Nawal El Klai Guest Experience
par un voyageur
Publié le 9 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Bruna Auditore, Executive Assistant Manager , Gestion de l’hôtel
Dear Miyazaki, thank you to share your experience with us and to leave us this great note!! We hope to welcome you soonBest Regards
