Note fondée sur 232 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awesome
Publié le 4 mars 2024 sur HotelsWonderful staff and room but the hallway to the room is musky kinda smelt like a gym lol but once in the room was a nice place
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Phillip,We appreciate your kind words about our staff and rooms. We have taken note of your feedback regarding the hallway and will look into it. Our team strives to ensure our guests have a pleasant stay overall. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Gary, We're sorry to hear your stay fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. Your feedback is valuable in helping us improve our services for future guests.
par un voyageur
Good for the money ……I believe management updating
Publié le 1 mars 2024 sur HotelsWhat I would expect for the price. I believe management is working to update the place.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Mary b,We appreciate your feedback and are constantly striving to enhance our guests' experience. Your comments will be shared with our team for further improvements. Thank you for choosing to stay with us.
par un voyageur
Ruim
Publié le 29 févr. 2024 sur HotelsNão recomendo
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello Eliezer,Lamentamos que sua experiência não tenha atendido às suas expectativas. A opinião dos nossos hóspedes é fundamental para melhorar constantemente nossos serviços. Encorajamos a entrar em contato com a gerência do hotel para compartilhar detalhes específicos de sua estadia. Esperamos ter a oportunidade de recebê-lo novamente no futuro.
par un voyageur de Egling AFB
Publié le 20 févr. 2024 sur Expedia
The place smelled awful of stale smoke- even in my nonsmoking room. There was even a cigarette burn hole on my comforter. The building was very worn. Breakfast was not great- toast, bagels, cereal, and waffles. The juice machine was broken. Everyone shared one stick of hard as a rock butter. There was nothing else to put on the bagels or toast. The coffee was thick and gross. The front door to the hotel was very hard to open.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a pleasant environment for all our guests and regret to hear about your disappointing experience with the room condition and breakfast offerings. Your comments will be shared with our team for further review and improvement. Thank you for bringing these issues to our attention.
par un voyageur
Need new front desk staff
Publié le 1 févr. 2024 sur HotelsThe young lady -Rebecca- who checked me in was possibly one of the worst ever. We stay in hotels 250-300 nights a year. So understand how bad she was
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Manager, Gestion de l’hôtel
Hello Lori,We appreciate you sharing your experience with us. Our team values providing exceptional service to all our guests, and we apologize for any inconvenience caused during your check-in. We strive to continuously improve our guest interactions, and your feedback will be used to address this matter internally. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Everything was okay
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Marie,Thank you for taking the time to share your comment with us. We are delighted to hear that everything was to your satisfaction during your stay. We appreciate your support and look forward to welcoming you back in the future.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Bad hotel to stay
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Manager, Gestion de l’hôtel
Hello Ernesto,Thank you for sharing your feedback. We apologize if your stay did not meet your expectations. We appreciate your comments and will take them into consideration to improve our services. If you have any further concerns, please reach out to our management directly.
par un voyageur
Winter visit
Publié le 24 janv. 2024 sur HotelsSeems they are in a remodel mode. Room is a bit shabby and the pool is closed.
Seems to be in a bit of a shabby area due to the night moaning of some male person on the property. Unknown if just a bum, drug user or guest. More security might be a good idea. Improvement is needed.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Please note that we are currently undergoing renovations to provide an improved experience for our guests. Additionally, our team is working diligently to ensure the pool is available for future use. We appreciate your suggestion regarding security and will take it into consideration for future enhancements.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Rocket's dirty sheets and towels
