Note fondée sur 839 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello David, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
There was not enough plug in for what we needed…better toilet the new high style basically update your bathroom
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Manager, Gestion de l’hôtel
Hello Nancy,Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding additional plug-ins and upgrading the bathroom. We constantly strive to improve our facilities based on guest input. Your comments will be shared with our management team for their consideration. We hope to have the opportunity to welcome you back in the future.
par un voyageur
It was cheap.
Publié le 5 févr. 2024 sur HotelsCheck in was easy, wasn’t happy about putting down a $250 security deposit. This hotel is worn through the years and could use some serious updating. Pot smell was evident throughout my stay, hence the $250 security deposit for smoking in the rooms. Unfortunately, condition of this hotel was once great and hasn’t been kept up like it should be. Pretty common for Peoria area hotels over time.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Manager, Gestion de l’hôtel
Hello James, Thank you for your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the security deposit policy. We appreciate your observation about the need for updates and will take it into consideration for future improvements. However, we maintain a strict policy against smoking in our rooms to ensure a pleasant experience for all guests. We regret any discomfort you experienced and encourage you to reach out to our management team directly to address any concerns.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Very inexpensive quiet, clean place to stay
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Manager, Gestion de l’hôtel
Hello Darla,Thank you for choosing our hotel for your recent stay. We're delighted that you found our accommodations to be quiet and clean. Your positive feedback is truly appreciated. We hope you had a pleasant experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Manager, Gestion de l’hôtel
Hello charlene,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience. We strive to provide exceptional service and are delighted that we met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the future.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
It was hit and miss with the front desk, some of them were AWESOME and others were there in body only, had zero personality.
The breakfast eggs, well, not sure if they are really eggs, really nasty tasting, but the breakfast attendant was super nice.
For the price I paid, it is what it is, they have low rates so you have to have some give and take.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Manager, Gestion de l’hôtel
Hello Philip, Thank you for sharing your experience with us. We appreciate your feedback on our front desk team and will continue to work on providing consistent service. It's great to hear that you found the breakfast attendant to be friendly. While we strive to offer value for the price, we appreciate your understanding that compromises may be necessary. We hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
There was an incident that caused the front door of the hotel to shatter while I was getting food from the driver. Worst experience ever! Never staying here again!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Manager, Gestion de l’hôtel
Hello Sierra,We apologize for any inconvenience you may have experienced during your stay. Guest safety is our top priority, and we would like to assure you that we take all necessary precautions to maintain a secure environment. Please contact our management team directly to address this matter further.
par un voyageur
Comfortable place to stay at a good price
Publié le 28 janv. 2024 sur HotelsBeds were comfortable and pillows were good. Convenient location. Room area is pretty good but the bathroom was dirty and in need up updating and maintenance.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Manager, Gestion de l’hôtel
Hello Jethny,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our beds and pillows comfortable, and enjoyed our convenient location. We apologize for any inconvenience caused by the condition of the bathroom. We appreciate your comments regarding the need for updating and maintenance, and will share this with our team for review.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Can expect more for it to start hotel
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Manager, Gestion de l’hôtel
Hello Damian,Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize if we did not meet your expectations. Your comments will be shared with our team to ensure improvements are made. We always strive to provide excellent service, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Bad battery in smoke detector making a beeping sound. Hotel didn’t have any extra batteries or rooms to move to and made no attempt to make things right.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Manager, Gestion de l’hôtel
Hello Craig,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the beeping smoke detector. Our team regrets that we were unable to provide you with an alternative room or extra batteries during your stay. We appreciate your feedback and will take it into consideration for future improvements. Please don't hesitate to contact our management team to discuss your concerns further.
