Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 nov. 2018 sur Hotels
Service, resto et chambres d'une très haute qualité !
par un voyageur
Mitigé
Publié le 11 mai 2018 sur Hotelspar un voyageur
Excellent
Publié le 24 mars 2017 sur HotelsExcellent séjour, le cadre est beau, la chambre très bien décorée. Dîner gastronomique excellent, tout comme le petit déjeuner. Personnel très sympathique. Parfait.
Recommandé
pour Tout le mondepar un voyageur
bel endroit
Publié le 5 janv. 2016 sur Expedia
Pour : le calme et le confort
Contre : wifi
parfaitement calme, très bel endroit. Seul bémol, le wifi en panne.
par un voyageur
Publié le 22 août 2020 sur Expedia
Top ! Alles was goed !kamer proper en mooi, die zwembad is ook top!
par un voyageur
Publié le 23 juill. 2018 sur Hotels
geweldig hotel en omgeving
par un voyageur
Publié le 6 mai 2018 sur Hotels
par un voyageur de Essex, UK
Hotel Cancelled Booking Two Days Prior to Arrival.
Publié le 1 août 2017 sur Expedia
Pour : No Comment.
Contre : Their truthfulness towards honouring bookings.
Emplacement : No Comment.
Having booked a number of months in advance for the last night of our two week tour of Europe - the hotel cancelled our booking via email (which naturally went to the spam folder) 2 days prior to arrival. My mobile number was available but they chose not to call this. Their excuse was that Expedia bookings often don't turn up. Our own view is that our booking was for a single Saturday night that they made more money by booking it as part of weekend booking for more than one night. As to where they then expected us to find identical rated accommodation in July for a room for 3 people remains a mystery. When we arrived they offered an alternative hotel but we would have had to pay for a second room - which we weren't doing with our original booking. They also insisted we eat in this restaurant as opposed to the replacement hotel. To be quite honest I took this as a total joke - still seeking to make money out of our inconvenience. Their behaviour was deplorable seeking to not honour our booking and showed little care towards our position instead obviously booking the room for the night for more money. This is a truthful honest situation that occurred and caused us great inconvenience and meant we ended our holiday one night earlier than expected returning to the UK.
Commentaires de Gestion de l’hôtel
9 août 2017 par Lafarques, Gestion de l’hôtel
Dear Sir,
Following to this unfortunate misunderstanding, we have proposed you a solution in which we ensure a part of expenditure.
There was never any suggestion to make more money with another client
We had found a solution to accommodate you in another hotel and a solution so that you can eat but you were not satisfied with it.
We always are sorry for this unfortunate period of your holidays and do all we can in our booking process to avoid such inconvenience in the future.
Best regards,
The Manager
